Customer Service & Support Jobs in Alexandria, Egypt (Now Hiring) — 36 open — Page 2

Five Rivers Analytics is looking to hire several Word Processor II personnel to join the team currently working in Alexandria, VA. Under limited responsibility based on difficulty of tasks, performs a wide variety of technical and support services including but not limited to: Data review, assist with project coordination, and other related duties as assigned in individual task orders.

 

To join our team of outstanding professionals, apply today!

Responsibilities

• Maintains necessary paperwork, assists in the preparation of personnel paperwork, including Performance Appraisal Plans and Performance reviews (both mid and end of year) promotions, awards, and completion of actions.
• Maintains and keeps up the date infrastructure and telephone directory information for assigned work area.
• Database and spreadsheet development.
• Creates, maintains, and updates specified database and or spreadsheet information on a regular basis.
• Assists PTO personnel in maintaining, coordinating, and tracking all needed equipment installation, removal, and relocation including telephones, computers, facsimile machines, copiers, voicemail, net drops and files in a timely manner.
• Maintains the copiers, individual printers, and the facsimile machines including acquiring and replacing toner and paper and coordinating needed repairs. This does not include group printers.
• Assists USPTO personnel with arranging and/or coordinating the move of staff and furniture into or out of the work area.
• Prepares forms and other materials (e.g., USPTO specific forms (1464), spreadsheets of phone number locations).
• Ensures the accurate and timely completion of all activities required to ensure the relocation of phones, net drops, and other items; obtains cardboard packing boxes for TC/work group use.
• Disseminates information to affected work areas as appropriate.
• Assists USPTO staff with providing the necessary supplies (order supplies, verify delivery, submit invoices, etc.).
• Assists the USPTO staff with developing a standard list of supplies and establish a system for automatic replenishment of these supplies to ensure their continued availability.
• Develops project tracking processes and related reporting requirements.

Qualifications

• Must be a US Citizen with ability to obtain Public Trust clearance prior to start.
• 2-3 years in relevant work with face-to-face customer interaction.
• Experience with scheduling and calling people.
• Intermediate level Excel experience.
• Proficient in MS Word and other products.
• Proficient in Outlook Office and Calendar.
• Skills in Data base management.

Job ID

2026-22199
Work Type

On-Site
Pay Range

$21.29 per hour
Health & Welfare

$5.09 per hour
Benefits

SCA - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Vacation, holiday and sick Leave offered will be as defined under the DOL's Wage Determination.
Company Description

 

Work Where it Matters

Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.

As a FRA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.