Grosse Pointe, Michigan, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient registration, Appointment scheduling, Insurance verification, Customer service, Conflict resolution
Kalamazoo, Michigan, United States · On-site
$25/hr–$32/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Auto body repair, Vehicle disassembly, Chassis realignment, Welding, Painting
East Lansing, Michigan, United States · On-site
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Looking for an internship? We've got something better. Ignite–Jackson's premier career exploration program–provides you wi…
Skills: Sales, Distribution, Customer service, Business acumen, Time management
Livonia, Michigan, United States · On-site
$62k–$94k/yr
Position Title Commercial Lending Relationship Analyst Location Livonia, MI 48152 Job Summary The Commercial Lending Relationship Analyst is responsible for supporting Commercial Middle Market banking teams ensuring the …
Skills: Commercial lending, Loan documentation, Compliance, Portfolio management, Risk management
Auburn Hills, Michigan, United States · On-site
$15/hr–$17/hr
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ser…
Skills: Inventory management, Merchandising, Stockroom organization, Customer service, Loss prevention
Portage, Michigan, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrolling, Customer service, Incident reporting, Emergency response, Access control
Gaylord, Michigan, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Part Time Automotive Detailer. This position pays $16.00 / hour and is located at 1720-B South Ostego Ave., Gaylord MI 49735. …
Skills: Vehicle detailing, Sanitization, Vehicle inspection, Customer service, Time management
Bear Creek Township, Michigan, United States · On-site
Overview The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Driver. The Driver delivers vehicles and in some instances, customers, employees or vendors safely and timely to the appropriate dest…
Skills: Safe driving, Customer service, Vehicle maintenance, Time management, Attention to detail
Cherry Grove Township, Michigan, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full Time Automotive Detailer. This position pays $16.00 / hour and is located at 1815 N Mitchell St. Cadillac, MI 49601. We o…
Skills: Vehicle detailing, Sanitization, Vehicle inspection, Customer service, Time management
Bear Creek Township, Michigan, United States · On-site
Overview Enterprise Mobility is seeking responsible, dedicated people to join our team as a Part Time Auto Detailer. This position pays $16.00 / hour and is located at 1075 N. US 31 Highway Petoskey, MI 49770. We offer a…
Skills: Vehicle detailing, Cleaning, Sanitizing, Vehicle inspection, Customer service
Detroit, Michigan, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Incident response, Access control, Reporting
Brownstown Charter Township, Michigan, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Access control, Customer service, Incident response, Report writing
Pontiac, Michigan, United States · On-site
The Senior Loss Mitigation Underwriter plays a key role in the initial review of a loss mitigation application. This position is responsible for preparing loans for underwriting evaluation of temporary loss mitigation so…
Skills: Mortgage servicing, Loss mitigation, Collections, Financial services, Underwriting
Pontiac, Michigan, United States · On-site
The Loss Mitigation Underwriter plays a key role in the initial review of a loss mitigation application. This position is responsible for preparing loan for underwriting evaluation of temporary loss mitigation solutions,…
Skills: Mortgage servicing, Loss mitigation, Collections, Financial services, Investor guidelines
Pontiac, Michigan, United States · On-site
The Loss Mitigation Processor plays a critical role in assisting borrowers who are experiencing financial hardship and at risk of defaulting on their mortgage loans. This position supports the Loss Mitigation department …
Skills: Loss mitigation, Mortgage servicing, Document processing, Income verification, Regulatory compliance
South Haven, Michigan, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Auto Value South Haven - South Haven, MI 49090Position Type: Full TimeJob Shift: DayJob Category: SalesDrive your future at Auto-Wares Group of Companies as a Full Time Counterp…
Skills: Customer service, Automotive parts knowledge, Sales, Communication skills, Inventory management
Southgate, Michigan, United States · On-site
$17/hr–$25/hr
Position Summary...Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping…
Skills: Merchandising, Stocking, Inventory management, Customer service, Product rotation
Southfield, Michigan, United States · On-site
Position Summary The primary function of the Warehouse Worker is to be responsible for areas of warehouse maintenance, shipping/receiving, product storage, and delivery setup. Duties & Responsibilities Maintain health an…
Skills: Warehouse maintenance, Shipping and receiving, Inventory control, Forklift operation, Order processing
Southfield, Michigan, United States · On-site
Position Summary The primary function of the Warehouse Worker is to be responsible for areas of warehouse maintenance, shipping/receiving, product storage, and delivery setup. Duties & Responsibilities Maintain health an…
Skills: Warehouse Maintenance, Shipping And Receiving, Inventory Control, Forklift Operation, Order Processing
Cascade, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Retail operations, Inventory management, Leadership, Team management, Communication
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The Patient Service Specialist is responsible for delivering an exceptional patient experience by managing registration, insurance verification, and scheduling. They also handle phone triage, collect co-payments, and assist with patient inquiries using the HEART model.
Candidates must have a High School Diploma or GED with two years of relevant experience, or an Associate's or Bachelor's degree with corresponding experience. Proficiency in customer service, conflict resolution, and basic computer skills is required.
The team at South Pointe has multiple openings/hours. Please note that if you are selected, you will need to attend a 2 week EPIC training starting on your first day. The training is Monday-Friday 8:00 am-4:30 pm on-site at South Pointe Hospital. You will need to attend all days of this training. Once the training is complete, you will then start work on your assigned schedule/shift. In order to be considered, you will need to acknowledge that you are able to attend the full duration of the training.
Part time days 6:00 am-12:30 pm
Part time evenings. 12:30 pm-7:00 pm
Part time overnight 10:00 pm-6:30 am
Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world.
South Pointe Hospital’s Emergency Department has 22 beds and provides 24/7 emergency services, ranging from minor injuries to critical and resuscitative care, to more than 35,000 patients of all ages each year. Known for their collaborative, team-based approach, this department strives to be the best place to receive care and is focused on providing an environment for caregivers to learn and become experts in their field.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. In this role, you will assist patients with everything from phone triage, registration, insurance eligibility and collecting co-payments, to self-screening and scheduling services. This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic.
A caregiver who excels in this role will:
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Capture and verify referrals and cancellation reasons, insurance coverage and physician data.
Responsible for appropriately and accurately providing patient estimates for patient services.
Identify patients in need of financial counseling to facilitate payment and aligns insurance coverage to the type of service provided and processes this related insurance registration.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Encourage patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.
Enter and maintain confidential patient information.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Conduct follow-ups to MyChart, web appointment inquiries and outreach to patients informing them of upcoming routine checkups.
Maintain measured performance in quality, patient experience, first call resolution (FCR), customer satisfaction, teamwork and medical terminology.
Generate staff provider schedules.
Relay staff messaging
May participate on committees and have a role in initiatives
Some Patient Service Specialist work may require travel within the region to support patient care in various locations
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate’s Degree and one year of experience OR a Bachelor’s Degree
Demonstrated experience in providing exceptional customer services and conflict resolution
Preferred qualifications for the ideal future caregiver include:
Knowledge of medical terminology
Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Dexterity sufficient to operate a PC and other office equipment.
Requires extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Must be able to navigate various locations and function in a fast-paced, hectic environment.
Ability to lift and transport up to 25 pounds.
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Your source for health news, tips and information from one of the nation’s top hospitals.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Abu Dhabi Cleveland Clinic Canada Cleveland Clinic Florida Cleveland Clinic London Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Offices: 9500 Euclid Ave, Cleveland, Ohio, US
Based on 1057 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 18,038 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Kroger, AutoZone, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 861 of the 18038 open customer service & support positions offer remote or hybrid work (354 remote, 507 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
