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Full-time
Posted 28d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The role focuses on growing inbound travel demand by optimizing hotel partners' online sales performance and developing targeted accommodation strategies. It involves managing partnerships, conducting performance analysis, and executing customized online campaigns to increase advertising revenue.
Requirements
Candidates need at least 3 years of experience in the hospitality industry or a related field, with a proven track record in fast-paced, multicultural environments. Strong business acumen, self-motivation, and a customer-focused mindset are essential for driving partnership opportunities.
Full job description
Job Description:
Rakuten Travel is one of the leading online travel agencies in Japan. Since 2001, the service offers Japan’s broadest selection of local travel accommodation listings. With 20 offices in 14 countries and regions, Rakuten Travel is rapidly expanding its international operations and is viewable in 7 languages (English, Japanese, French, Chinese (simplified and traditional), Korean, Thai and Bahasa Indonesian). It is part of the Rakuten group which operates more than 70 businesses span e-commerce, digital content, communications and fintech with almost 1.3 billion members across the world.
As an Internet Travel Consultant at Rakuten Travel, the incumbent is responsible for growing inbound travel demand by optimizing hotel partners’ online sales performance, developing targeted accommodation strategies, and strengthening long-term partnerships through data-driven and consultative engagement.
Responsibilities:
Manage inbound travel initiatives from Japan by supporting hotel partnerships and promoting properties to the Japanese market
Conduct performance analysis and provide insights for partners (primarily hotel partners)
Advise partners to drive mutually beneficial (“win-win”) outcomes and improve online sales performance
Develop and curate accommodation packages and promotional plans
Support the creation and execution of customized online pages and campaigns
Drive business development efforts to increase advertising revenue from partners
Provide customer service and operational support to local partners
Handle additional ad hoc tasks as required
Requirements:
Minimum of 3 years of experience in the hospitality industry or a related field
Experience working in a dynamic, fast-paced, and multicultural environment, with a proven track record of delivering strong results
Demonstrated self-motivation, resilience, and consistent performance in the travel or related industry
Ability to work independently with minimal supervision and proactively drive partnership opportunities
Strong attention to detail, with the ability to think strategically and assess long-term business potential
Solid business acumen with experience in sales or revenue-driven roles
Customer-focused mindset with experience in client or customer service
Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Offices: Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094, JP
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