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AI Solutions & Technical Support (2-year Contract)
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Full-time, Contract
Posted 12d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
You will design, develop, and implement AI-enabled automation solutions to improve operational efficiency and productivity across the SEAO region. Additionally, you will provide technical support, perform system integrations, and collaborate with stakeholders to identify opportunities for AI innovation.
Requirements
The role requires approximately 5 years of experience in application development, systems integration, or automation technologies. Candidates must possess hands-on experience with Python, RPA platforms, and enterprise productivity tools, along with strong analytical and problem-solving skills.
Full job description
Position Summary
As the AI Solutions & Technical Support, you will design, develop, and support AI-enabled solutions that improve productivity and operational efficiency across the SEAO region. Working closely with RHQ, business stakeholders, and regional teams, you will develop automation solutions, integrate systems, provide technical consultation, and identify opportunities to leverage AI technologies to simplify business processes and enhance employee productivity.
Role and Responsibilities
Solution Development & Automation
Design, develop, and implement AI-enabled tools, automation solutions, and system enhancements that improve operational efficiency.
Build and maintain automation solutions using technologies such as Python, RPA, APIs, and other enterprise platforms.
Identify opportunities to streamline manual processes through automation and AI technologies.
Support solution architecture discussions and recommend scalable technical approaches.
Systems Integration & Technical Support
Support system-to-system integrations and technical implementation of AI and productivity solutions.
Troubleshoot technical issues, perform root cause analysis, and recommend sustainable resolutions.
Maintain system stability, documentation, and technical standards across supported solutions.
Provide technical consultation to business teams throughout solution implementation.
AI Enablement & Innovation
Evaluate emerging AI technologies and identify practical applications that improve business productivity.
Support AI proof-of-concepts, pilots, and regional implementation initiatives.
Partner with business teams to understand operational challenges and translate them into technical solutions.
Promote responsible AI adoption through scalable, secure, and sustainable solution design.
Performance & Stakeholder Collaboration
Monitor solution performance and identify enhancement opportunities.
Prepare technical documentation, implementation guides, and knowledge-sharing materials.
Collaborate with regional stakeholders, IT teams, vendors, and business users to deliver AI initiatives successfully.
Support continuous improvement through regular solution reviews and optimization.
Skills and Qualifications
~5 years of experience in application development, systems integration, automation, AI technologies, or related technical disciplines.
Hands-on experience with Python, RPA platforms, APIs, scripting, or workflow automation.
Experience developing enterprise productivity or automation solutions.
Knowledge of AI technologies, LLMs, Copilot, or enterprise AI platforms is advantageous.
Experience supporting enterprise system integrations and solution deployment.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to communicate technical concepts effectively to non-technical stakeholders.
Experience supporting regional or multinational organizations is preferred.
Preferred exposure includes one or more of the following:
Microsoft Power Platform (Power Automate, Power Apps, Power BI)
Enterprise AI platforms
Cloud-based AI services
API integration and workflow orchestration
Enterprise automation and low-code/no-code technologies
If you’re someone who enjoys solving business problems through technology, building practical AI solutions, and turning ideas into scalable automation that makes work easier, we’d love to hear from you.
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Related keywords
AI SolutionsTechnical SupportPythonRPAAPIsAutomationSystem IntegrationLLMsCopilotMicrosoft Power PlatformPower AutomatePower AppsPower BIWorkflow OrchestrationLow-codeNo-code
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