Key Responsibilities

1. External Research & Source Identification

• Identify and evaluate the most reliable and comprehensive sources of outlet, airport, and airline data beyond official websites assessing coverage gaps vs direct scraping

• Maintain a catalogue of trusted sources to feed data‑scraping and ingestion processes (e.g. outlet review platforms, aviation publications, airport authorities)

• Monitor industry news and announcements related to outlets, airports, terminals, and airline operations

2. Data Validation & Disambiguation

• Review and validate scraped or third‑party data to ensure accuracy and relevance

• Disambiguate conflicting or duplicated data points and select the most meaningful values

• Support entity resolution, reconciling third‑party outlet and airport data with Collinson’s internal inventory

• Act as a subject‑matter reviewer to improve LLM‑driven enrichment processes

3. Master Location Maintenance

• Own the maintenance the Master Location database, covering airports, terminals, concourses, and sub‑locations

• Track and update changes such as terminal renumbering, new builds, closures, or connectivity changes

• Ensure location hierarchies accurately reflect passenger reality (e.g. terminal accessibility, airside/landside constraints)

4. Terminal Connectivity & Passenger Mapping

• Document terminal connectivity and passenger flows (e.g. which terminals are connected airside)

• Map passenger types (domestic, international, Schengen, non‑Schengen, etc.) to terminals and locations

• Enable more accurate understanding of which outlets members can realistically access, supporting traffic allocation and reporting

5. Airline & Network Intelligence

• Maintain and enrich airline datasets, including:

• Terminal operations by airport

• Airline categorisation (e.g. low‑cost carrier vs full‑service)

• Track airline moves between terminals and network changes

• Anticipate competitive outlet network changes by monitoring announcements before they appear in official networks

6. Crowdsourcing & Internal Community Engagement

• Coordinate internal crowdsourcing initiatives to gather insights from frequent travellers and knowledgeable staff

• Build and nurture an internal community contributing real‑world observations and updates

• Validate and incorporate crowdsourced data into master datasets

7. Communication & Business Updates

• Produce regular business updates highlighting:

• Recent changes to airports, outlets, and terminals

• Network expansions or closures

• Key insights and “good to know” information from core datasets

• Communicate clearly with stakeholders across Product, Commercial, Data, and Operations

Required Skills & Experience

Technical & Analytical Skills

• Comfortable working with structured data in Excel or similar tools

• Ability to run preset queries or extract data from source systems (no advanced coding required)

• Strong attention to detail and data quality

Industry & Domain Skills

• Strong interest or passion for the aviation and travel industry

• Curiosity to stay up to date with industry news, airport developments, and market trends

• Previous experience in travel, aviation, or tourism (e.g. travel agency, airline, airport, or hospitality) is advantageous but not mandatory

Communication & Collaboration

• Clear written and verbal communication skills

• Confidence engaging with a broad internal audience

• Ability to synthesise complex information into clear, actionable updates

Personal Attributes

• Naturally curious and research‑oriented

• Methodical and organised

• Enjoys becoming a subject‑matter expert

• Comfortable working independently while collaborating closely with data, product, and commercial teams