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Full-time
Comprehensive and competitive Total Rewards program, Bonus awards
Posted 21d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Learning Technology Coordinator provides technical and administrative support for learning platforms like SAP SuccessFactors and Degreed. They collaborate with internal teams to recommend learning solutions, manage course content, and ensure data integrity through system audits.
Requirements
Candidates must have 2-3 years of experience in technology-based training administration within a fast-paced environment. Proficiency in Microsoft 365 and strong analytical, communication, and problem-solving skills are required.
Full job description
Overview
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
The Learning Technology Coordinator reports directly to the Manager, Learning Technology Team. This position is responsible for providing first-level technical and administrative support to all KPMG professionals to ensure the effective, timely, and comprehensive resolution of inquiries and assigned deliverables related to the learning technology platforms, including the SAP SuccessFactors learning management system (LMS), the Degreed digital experience platform, the Kaltura virtual classroom/video platform and Credly digital badges platform. Additionally, this position is responsible for working with internal learning professionals to recommend learning solution approaches and collaborate on assigned deliverables related to the learning technology platforms.
This position requires attention to detail and the ability to operate effectively within a process-driven technical environment, with a focus on quality assurance, issue analysis, and timely follow-up. You’ll be most successful in this role when focusing on relationships and an inquisitive, 'can do' attitude.
What you will do
Provide functional, operational, and technical support for all learning technology platforms, including but not limited to maintaining systems and creating and updating learning resources, promoting system capabilities, and addressing general platform usage challenges.
Based on functional and program learning needs, consult with internal learning professionals on systems capabilities and best practices to recommend solutions and approaches that prioritize learner experience and business requirements such as reporting and compliance.
Facilitate the effective use of learning technology platforms through the creation of new or modification of existing courses, plans, pathways, playlists, and virtual classroom sessions.
Support the end-to-end design, preparation, and delivery of synchronous and asynchronous video-based learning via virtual classroom facilitated or recorded sessions, including moderation and support.
Produce standard and customized reports to support quality assurance, identification of trends and risks, and ensure stakeholder visibility.
Understand, investigate, and resolve platform functionality inquiries, including monitoring usage, responding to escalations, identifying trends, and proposing and actioning solutions. Perform platform-based maintenance and data integrity activities, including system audits, and annual system data cleanups.
Leverage the ServiceNow intake and automated ticketing system to collectively prioritize and respond to inquiries from KPMG employees and learning leaders within established SLA standards.
Other duties in support of the broader Digital Learning portfolio, as assigned.
What you bring to the role
2-3 years of business experience in technology-based training administration/delivery, in a service-oriented, fast-paced, team environment.
Experience with learning technology administration, including first-level support.
A results-oriented approach, with the ability to complete high-quality deliverables on time while manage multiple priorities concurrently.
Strong interpersonal and communication skills, both verbal and written.
A client-focused mindset, working with individuals at all levels within the matrixed organization.
Strong attention to detail, with the ability to identify, analyze and resolve problems, and propose efficiencies to existing processes.
Ability to work independently in a collaborative environment, with demonstrated experience owning work and delivering quality.
Intermediate proficiency with the Microsoft 365 productivity and collaboration suite, in particular Microsoft Excel
The following are assets for this role:
Experience with one or more of our learning technology platforms (SAP SuccessFactors, Degreed, Kaltura and Credly)
Learning & development delivery experience, such as virtual classroom facilitation
French language proficiency considered an asset.
This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.
KPMG BC Region Pay Range Information
The expected base salary range for this position is $47,000 to $71,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
KPMG Ontario Region Pay Range Information
The expected base salary range for this position is $47,000 to $71,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.
AI Usage
We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.
KPMG continues to build on our member firms' successes thanks to our clear vision, maintained values, and our people.
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Toronto, Ontario
LinkedIn followers
421,885
KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and more than 10,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world.
KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et plus de 10 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.
Offices: 333 Bay Street, Suite 4600, Toronto, Ontario M5H 2S5, CA · 600 De Maisonneuve Blvd. West, Suite 1500, Montréal, Québec H3A 0A3, CA · 777 Dunsmuir Street, Vancouver, British Columbia V7Y 1K3, CA · Suite 2700, Bow Valley Square, 205 - 5th Avenue SW, Calgary, Alberta T2P 4B9, CA · 140 Water St, St John's, NL A1C 6H6, CA
How many Consulting jobs are open in Montreal, Canada right now?
There are currently 2,907 open consulting positions in Montreal, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Montreal, Canada?
Companies currently hiring include Desjardins, EY, PwC, TEHORA inc., KPMG Canada, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Montreal, Canada?
Yes — 1940 of the 2907 open consulting positions offer remote or hybrid work (203 remote, 1737 hybrid).
How do I apply for Consulting jobs in Montreal, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.