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Overview At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take o…
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Full-time
bachelor degree
Medical coverage, Dental coverage, Telemedicine, Employee and family assistance program, Retirement and savings programs, Wellness allowance
Posted 12d ago
~40 hrs/week
Responsibilities
The Commercial Insurance Broker will manage a book of business by reviewing client exposure, loss history, and proposing appropriate coverage solutions. They are also responsible for ensuring client retention through exceptional service and maintaining accurate policy documentation.
Requirements
The ideal candidate must have at least 3 years of insurance brokerage experience and an AMF license. A university degree in business or finance is preferred, along with strong bilingual communication skills.
Full job description
We offer more than a job, we offer a career!
We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.
We are looking for a Commercial Insurance Broker (Client Service Manager) in our Sports and Leisure team in our Montreal office!
As a Commercial Insurance Broker (Client Service Manager), you will be responsible to assist the Client Executive in managing clients. You will establish and maintain excellent relationships with a focus on maximizing client loyalty.
If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!
Your day as a Client Service Manager
Manage a book of business proactively by reviewing the client’s exposure, loss history, and proposing appropriate coverage and/or solutions.
Ensure maximum retention of book by providing exceptional client service by regularly contacting existing clients to ensure quality service is delivered and needs are met.
Identify needs of prospective clients through research and involvement with relevant resources. Utilize division and corporate resources when possible.
Issue new policies, renewals, and endorsements efficiently.
Review policy wordings and other documentation for accuracy and completeness.
Participate in industry functions and targeted public relations activities.
Oversee the preparation of underwriting submissions and maintain appropriate documentation for various accounts and/or correspondence.
Respond to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
Maintain expiry lists, records, and policy files to ensure that they are organized and up to date.
Request and follow up with insurers for outstanding information, endorsements or policy documentation.
Create abeyances and follow up for outstanding items from underwriters, marketers and clients.
Establish appropriate procedures for claims administration and loss prevention activity.
Monitor and follow up on outstanding client receivables in collaboration with the Finance department to resolve discrepancies and related issues.
Perform other miscellaneous duties and special projects as required.
Our ideal candidate
3 years of insurance brokerage experience.
University degree, preferably in business or finance.
AMF licensed.
Ability to work well independently, as part of a team, and with others throughout the organization.
Good project management and presentation skills.
Customer-focused and service-oriented.
Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec.
Good knowledge of the MS Office Suite (Excel, Outlook, and Word).
Strong analytical and problem-solving skills.
Effective time management and organizational skills.
Who we are
Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.
Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.
Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.
We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.
BFL CANADA is one of the largest employee-owned and operated commercial insurance brokerage and consulting services firms in Canada.
Founded in 1987 by Barry F. Lorenzetti, BFL CANADA has over 1,500 employees in Canada. Our professionals are located in 27 cities across the country and include specialists in sectors such as Directors and Officers Liability, Financial Institutions, Professional Liability, Construction, Surety Bonds, Cargo and International Logistics, Architects and Engineers, Health and Pharmaceutical, Real Estate and Transportation.
BFL CANADA strongly believes in the benefits of working in partnership with clients. Our company has experienced tremendous growth, due to our reliability in executing our mandates and our persistence in "delivering the goods".
Our passion for the business and our desire to meet and exceed the expectations of clients are key to delivering our services - our clients’ loyalty attests to this.
Originally built on niches, for over 38 years BFL CANADA has carved a place for itself in all economic sectors, thus competing with major U.S. brokerage firms. Our client base is made up of a wide range of Canadian and international organizations, as well as major associations and groups. With the specific needs of each client in mind, we help them define their particular risk management strategy, advise them, and explore the best possible solutions for their particular situation.
Financial Services Firm / Cabinet de services financiers
BFL CANADA is a registered trade-mark of First Lion Holdings Inc. used under license by its subsidiaries, which include BFL CANADA Risk and Insurance Services Inc. and BFL CANADA Benefits.
Offices: 2001, McGill College, Suite 2200, Montreal, Quebec H3A 1G1, CA · 1177 West Hastings Street, Suite 200, Vancouver, British-Columbia V6E 2K3, CA · 200 - 1167 Kensington Crescent NW, Calgary, Alberta T2N 1X7, CA · 181 University Avenue, Suite 1700, Toronto, Ontario M5H 3M7, CA · 3448 Stanley, Montreal, Quebec H3A 1R8, CA
Risk management consultingAssessment of insurance needsDevelopment of invitations to tenderReview of contracts/leasesEmployee benefits consultingClaims management servicesRisk control consulting / loss preventionÉvaluation des besoins d'assuranceDéveloppement d'appels d'offresConseil en avantages sociaux
How many Consulting jobs are open in Montreal, Canada right now?
There are currently 2,907 open consulting positions in Montreal, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Montreal, Canada?
Companies currently hiring include Desjardins, EY, PwC, KPMG Canada, TEHORA inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Montreal, Canada?
Yes — 1903 of the 2907 open consulting positions offer remote or hybrid work (204 remote, 1699 hybrid).
How do I apply for Consulting jobs in Montreal, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.