Lévis, Quebec, Canada · Hybrid
As an IT practices and products subject matter expert, you will be an essential cross-sector resource person. You’ll play a critical role in the consistency, quality and evolution of our IT practices, notably through you…
Skills: ServiceNow, User Experience (UX), Agile Methodologies, User Acceptance Testing (UAT), Knowledge Management
Montreal, Quebec, Canada · Hybrid
Groupe Conseil Era, une entreprise québécoise en pleine expansion depuis plus de 20 ans, se distingue par son expertise en accompagnement et implantation de systèmes ERP. Nous offrons des solutions complètes et adaptées …
Skills: ERP Project Management, Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SaaS Migration, Project Governance
Montreal, Quebec, Canada · Hybrid
Trace la courbe de ta carrière dans notre équipe Investissement Québec Choisir Investissement Québec, c’est devenir le partenaire de milliers d’entreprises québécoises et les accompagner dans la réalisation de leurs plus…
Skills: Business Analysis, BPMN Modeling, Process Optimization, Workshop Facilitation, User Acceptance Testing (UAT)
Montreal, Quebec, Canada · Hybrid
Launch your financial advisory career in Montreal. Are you currently completing or have you recently completed your bachelor’s degree in finance and are looking to put your knowledge into practice in a stimulating enviro…
Skills: Financial Advisory, Financial Strategy Development, Client Relationship Management, Portfolio Management, Economic Trend Analysis
Montreal, Quebec, Canada · Hybrid
Company Description Wepoint is the architect of major transformations for businesses and public sector organizations. We support our clients from strategy through technological implementation, always striving to think be…
Skills: IT Support, Incident Management, ServiceNow, ITIL, Dynatrace
Montreal, Quebec, Canada · Hybrid
Ce que nous recherchons Le ou la Stratège et chef de pratique IA joue un rôle central dans l’identification, la conception et la structuration de solutions alimentées par l’intelligence artificielle pour les clients et é…
Skills: AI Strategy, Generative AI, Product Design, UX/UI Principles, LLMs
Montreal, Quebec, Canada · Hybrid
$120k–$150k/yr
Best Workplaces™ in Canada 2020 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services & Insurance 2020 - 2026 | Best Workplaces™ for Mental Wellness 2023 - 2026 …
Skills: Investment Counselling, Institutional Relationship Management, Discretionary Portfolio Management, Business Development, Financial Analysis
Montreal, Quebec, Canada · Hybrid
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and c…
Skills: Financial Planning, Relationship Management, Investment Recommendation, Loan Advisory, Insurance Products
Toronto, Ontario, Canada · On-site
Sommaire du poste Vous vous passionnez pour la transformation des données en renseignements exploitables qui orientent les décisions d’affaires? Vous excellez dans l’élaboration de codes narratifsconvaincants à partir de…
Skills: Data Analytics, Strategic Recommendations, Data Storytelling, Risk Analysis, Executive Presentation
Montreal, Quebec, Canada · Remote OK
Company Description Wepoint is the architect of major transformations for businesses and public sector organizations. We support our clients from strategy through technological implementation, always striving to think be…
Skills: Site Reliability Engineering, Linux/Unix Administration, Docker, Kubernetes, Python
Montreal, Quebec, Canada · Hybrid
$65k–$85k/yr
At Manulife, we believe in investing in the future starting with you! Our GRO program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you …
Skills: Analytical Skills, Critical Thinking, Customer Experience, Data Analytics, Continuous Improvement
Montreal, Quebec, Canada · Hybrid
The mission of the Rapid Application Development Centre and Ticketing Services Department is to offer a rapid development alternative for innovative cloud solutions, enabling the delivery of support and contingency appli…
Skills: ServiceNow HRSD, Solutions Architecture, App Engine, Employee Center Pro, HR Case Management
Montreal, Quebec, Canada · Remote OK
Company Description Wepoint is the architect of major transformations for businesses and public sector organizations. We support our clients from strategy through technological implementation, always striving to think be…
Skills: Block Storage, SAN, NAS, Object Storage, Backup Technologies
Montreal, Quebec, Canada · On-site
$70k–$98k/yr
Work Location: Montréal, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 69 700$/$69,700 - 98 400$/$98,400 CAD TD is committed to providing fair and equitable compensation opportun…
Skills: Financial Analysis, Credit Structuring, Relationship Management, Interpersonal Skills, Written Communication
Lévis, Quebec, Canada · Hybrid
The mission of the Rapid Application Development Centre and Ticketing Services Department is to offer a rapid development alternative for innovative cloud solutions, enabling the delivery of support and contingency appli…
Skills: ServiceNow HRSD, Solutions Architecture, App Engine, Employee Center Pro, HR Case Management
Montreal, Quebec, Canada · Hybrid
Company Description Wepoint is the architect of major transformations for businesses and public sector organizations. We support our clients from strategy through technological implementation, always striving to think be…
Skills: IT Support, Incident Management, ServiceNow, ITIL, Dynatrace
Montreal, Quebec, Canada · On-site
Job Description What is the opportunity? By joining RBC as a Commercial Banking Advisor trainee, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a re…
Skills: Adaptability, Business Development, Client Centricity, Communication, Critical Thinking
Montreal, Quebec, Canada · Hybrid
ABOUT US We’re one of Canada’s largest pension investors, with CAD$299.7 billion of net assets as of March 31, 2025. We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Can…
Skills: Climate Risk Integration, Sustainability Assessment, Greenhouse Gas Emissions Proficiency, Quantitative Analysis, Stakeholder Management
Montreal, Quebec, Canada · On-site
$80k–$91k/yr
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: FX Trading Applications, FX Products, PnL Management, Risk Management, VaR
Montreal, Quebec, Canada · Hybrid
The IT Center of Excellence – Global Functions brings together experts in business processes and information technology who actively contribute to optimizing practices and achieving the organization’s strategic objective…
Skills: Project Management, Waterfall Methodology, Agile Methodology, Project Governance, Compliance
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Act as a subject matter expert for IT practices and products, specifically focusing on the ServiceNow platform and IT portal. Ensure the quality, consistency, and evolution of IT services while optimizing user experience and supporting Agile initiatives.
Requires a bachelor's degree in a related field and at least four years of relevant experience. Proficiency in ServiceNow, UX principles, and Agile methodologies is essential, along with fluency in French.
As an IT practices and products subject matter expert, you will be an essential cross-sector resource person. You’ll play a critical role in the consistency, quality and evolution of our IT practices, notably through your ability to anticipate changes and improve practices. You will actively contribute to supporting teams, continuously improving processes and ensuring the success of the organization’s initiatives, while providing a simple, efficient user experience aligned with users’ real needs. You will act as a subject matter expert for our IT practices and products, including the IT portal, service request management, the catalogue, the service centre and knowledge management. You will play a central role in the evolution, optimization and quality of solutions, working closely with product owners and IT teams. You will also support the continuous improvement of our practices, in line with the Access IT Administrative Department’s execution plan. You’ll make sure that the proposed solutions take user experience (UX) principles into account, promoting accessibility, seamless user paths, clear information and user-friendly services. More specifically, you will be required to:
What we offer
Benefits apply based on eligibility criteria.
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What you bring to the table
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Offices: 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA · 11 King St W, Toronto, ON M5H 4C7, CA · 110 9 Ave SW, Calgary, AB T2P 0T1, CA · 1 Complexe Desjardins, Montreal, QC H2X, CA
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