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Full-time
Flexible hybrid work environment, Top-notch tools and equipment, Pension scheme, Classpass corporate membership, Team lunches, Team bonding events
Posted 2d ago
~40 hrs/week
Responsibilities
The Operations Project Manager will own and drive approximately two concurrent improvement projects within service operations, focusing on identifying root causes for inefficiencies. They will work cross-functionally to implement solutions and track performance metrics to ensure measurable impact and sustainability.
Requirements
Candidates should have 1-4 years of experience in project-based, operational, or consulting environments with strong structured thinking and problem-solving abilities. A proactive communication style and an ownership mentality are essential for navigating ambiguity and delivering end-to-end solutions.
Full job description
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
About the Role
We're looking for a Junior to Mid Level Operations Project Manager to join one of our Service Operations teams at Workwize. You'll be embedded in one of our core services, Retrievals, Delivery, Procuring, Warehousing, or M&D. But the role is the same across all of them: own and drive operational improvement. We are looking for an operations associate who already had a first experience in (ops) project management
Workwize's Service Operations team is responsible for delivering a seamless end-to-end service experience for our clients globally. Each service runs as its own operational unit — managing vendors, driving performance, and continuously improving. We move fast, operate across multiple markets, and are scaling quickly. The problems we face are real, recurring, and solvable — and this role exists to solve them.
You'll own multiple improvement projects simultaneously, working from root cause through to measurable impact. This role suits someone who thrives in ambiguity, communicates proactively, and is energised by turning complex operational challenges into scalable solutions.
What You'll Do
Own ~2 concurrent improvement projects within your assigned service, from problem definition through to measurable outcome
Identify root causes behind operational inefficiencies, SLA misses, and escalation patterns — and design solutions to fix them
Track performance before and after changes to validate impact and ensure sustainability
Work cross-functionally with Technology, other SO teams, and external partners to implement solutions
Communicate proactively on progress, risks, and blockers — without being prompted
Engage directly with clients or suppliers when complex scenarios require it
What We're Looking For
1- 4 years of experience in project-based, operational, or consulting environments (a guide, not a strict requirement — how you think matters more than where you've been)
Strong structured thinking and problem-solving ability — you break problems down before jumping to solutions
Ownership mentality — you see things through end-to-end rather than stopping at handoffs
Clear, proactive communicator — surfaces risks and updates without being asked
Comfortable in ambiguity — you can refine the problem as you go
Data-driven — you use metrics to prioritise and validate impact
Bonus if you have:
Experience in operations, logistics, or service delivery
Background in consulting or a fast-growth startup
Exposure to SLAs, operational dashboards, or cross-functional delivery
Workwize Offers
Flexible hybrid work environment.
Top-notch tools and equipment provided.
Vibrant, entrepreneurial culture with opportunities for growth.
Off-sites and multi-yearly team bonding events.
Team lunches and surprise events to keep things fun.
Pension scheme.
The chance to shape how AI is used across an entire product, not just bolt it onto a feature.
Classpass corporate membership.
Our Team
Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.
We are looking forward to meeting you and discover if there is a match with the Workwize team!
Related keywords
Operations Project ManagerSaaSHardware deploymentLogisticsService OperationsRetrievalsProcurementWarehousingSLAOperational efficiencyCross-functionalData-drivenProject managementConsultingStartupHybrid work
Deploy, Manage & Retrieve IT Hardware For Your Global Workforce in 100+ Countries.
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2021
Headquarters
Amsterdam, North Holland
LinkedIn followers
12,668
Total funding
$15M
Deploy, Manage & Retrieve Laptops And Other Assets For Your Remote employees in 100+ countries. Get everything delivered globally within 5-7 days.
Automatically retrieve assets upon offboarding and redistribute to new hires.
Offices: Stadhouderskade 5, Amsterdam, North Holland 1054 ES, NL