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Cushman & Wakefield
Assistant Administrative Manager
Singapore, Singapore · On-site
Senior$735M raised
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Full-time
16 Days Annual Leave, Annual Wage Supplement, Performance Based Annual Salary Increment, Medical Benefits, Dental Benefits, Insurance Coverage
Posted 61d ago
~40 hrs/week
Responsibilities
Manage assigned customer accounts to build long-term relationships and ensure high satisfaction through regular reviews and support. Identify opportunities for upselling and cross-selling while proactively addressing concerns to prevent customer churn.
Requirements
No prior experience is required as on-the-job training is provided, though experience in customer service or sales administration is preferred. Candidates should possess strong communication skills, resilience in handling complaints, and proficiency in Google Applications.
Full job description
Account Management
Serve as the primary contact for assigned customer accounts.
Build and maintain strong, long-term relationships with customers via F2F interaction.
Understand customer needs, business goals, and challenges to provide appropriate solutions.
Conduct regular follow-ups and account reviews to ensure customer satisfaction.
Customer Retention
Monitor customer engagement to identify retention risks.
Proactively address concerns and resolve complaints to prevent churn.
Gather customer feedback and recommend improvements to services and processes.
Maintain high levels of customer satisfaction and loyalty.
Upselling& Cross-Selling
Identify opportunities to upsell additional products, services, or upgrades.
Customer Support & Administration
Respond to customer inquiries via phone, email, chat, or other channels.
Follow up on contract renewals, negotiate on Price Increases, service package and other account related activities.
Maintain accurate customer records in our in-house system
Ensure compliance with company policies and service standards.
Customer Service, Call Centre and Sales Administration experiences preferred
Proficient in Google Applications and good computer/IT literacy
No prior experience required (On-The-Job training will be provided)
Positive communication skills and customer service-oriented
Good work ethic standards, independent and a team collaborator
High resilience and composure (Handle complaints and unpleasant customers)
Strong multi-tasking, analytical and meticulous abilities
Pro-active and adaptable in a fast-paced volatile environment
5 days work week - 8.30am - 5.45pm (After pass probation, you’ll be eligible for Friday hybrid work day)
Located at McPherson Area, 10 min walk from Tai Seng MRT
16 days Annual Leave
Annual Wage Supplement AWS
Annual Salary Increment (performance based)
In/ Out Medical &, Dental benefits, Insurance coverage
Global leaders in Pest Control, Hygiene, Plants & Scenting services
Industry
Environmental Services
Company size
10,001+ employees
Founded
1925
Headquarters
Crawley, Sussex
LinkedIn followers
610,451
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business.
As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.
Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
Pest controlHygiene servicesSpecialist hygiene servicesWashroom hygiene servicesDigital pest controlInterior landscapingScenting servicesExterior landscapingCommercial pest controlSmart hygiene
How many Administrative jobs are open in Singapore, Singapore right now?
There are currently 1,743 open administrative positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Singapore, Singapore?
Companies currently hiring include SingHealth, National Institute of Education, Singapore, GovTech Singapore, NCS Group, Cushman & Wakefield, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Singapore, Singapore?
Yes — 268 of the 1743 open administrative positions offer remote or hybrid work (19 remote, 249 hybrid).
How do I apply for Administrative jobs in Singapore, Singapore?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.