EXL
EXL is a leading data analytics and digital operations and solutions company within the Business Consulting and Services industry. EXL partners with clients using a data and AI-led approach to reinvent business models, drive better business outcomes, and unlock growth with speed. The company was founded in 1999 and is headquartered in New York, with more than 54,000 employees spanning six continents. EXL currently has 100 open positions. EXL is currently hiring for various positions within its Business Consulting and Services sector. Here’s a look at some of the available roles: * **Business Analyst:** This on-site role involves conversation flow design, content creation, and working with AI-powered agents and chatbots. * **Lead Assistant Manager-Data Science-Gen AI Engineer:** This on-site position focuses on AI Governance, specifically evaluating Bias, Fairness, Explainability, Hallucination, and Toxicity of AI models. * **Assistant Manager-Product Development-Product Development:** This on-site role requires skills in Python for data processing, Selenium for web automation, OCR tools, VBA scripting, Power Automate, Excel, data ingestion, APIs, and data validation. * **Senior Manager - Fraud Risk Strategy:** This hybrid role in the NYC tri-state area supports clients in their Credit & Fraud Risk and payments strategy and operations. The base pay range is $125K/Yr - $145K/Yr. * **Senior Manager - Fraud Operations:** This hybrid role in the NYC tri-state area supports clients in their Credit & Fraud Risk and payments strategy and operations. The base pay range is $125K/Yr - $145K/Yr. * **Executive-Voice-Customer Service FEB 2:** This is an on-site role focused on master data management tasks. * **Senior Executive - Operations:** This on-site position involves adherence to ethical principles, teamwork, time management, and adaptability. * **Senior Executive - Real Time Analyst:** This on-site role involves tracking metrics, adjusting staffing, and generating reports. * **Real - time Analyst-Workforce Management-WFM:** This on-site role focuses on monitoring queues, adjusting schedules, troubleshooting, and reporting. * **Executives-Auditors-DRG:** This on-site role involves reviewing medical records, ensuring compliance, mentoring coding staff, and conducting coding audits. EXL utilizes various technologies across its job roles. Some of the technologies mentioned in the job postings include: Conversation Flow Design, User Research, Content Creation, AI-Powered Agents, Chatbots, AI Governance, Data Science, Gen AI Engineering, Python, Selenium, OCR Tools, Tesseract, VBA Scripting, Excel, Power Automate, Data Ingestion, APIs, Data Validation, Quality Assurance, Macros, Formulas, Data Visualization, Fraud Risk, Payments Strategy, ICD-10-CM, PCS Coding, DRG Classifications, and more. EXL offers a variety of work arrangements depending on the role. Some positions, such as the Business Analyst, Lead Assistant Manager-Data Science-Gen AI Engineer, Assistant Manager-Product Development-Product Development, Executive-Voice-Customer Service FEB 2, Senior Executive - Operations, Senior Executive - Real Time Analyst, Real - time Analyst-Workforce Management-WFM, and Executives-Auditors-DRG, are on-site. Senior Manager - Fraud Risk Strategy and Senior Manager - Fraud Operations positions offer a hybrid work environment. **1. How many open positions does EXL currently have?** EXL currently has 100 open positions. **2. What are the remote policies for the listed job openings?** Some roles are on-site, and others are hybrid. **3. What is the salary range for the Senior Manager roles?** The base pay range for the Senior Manager roles is $125K/Yr - $145K/Yr. **4. What industries does EXL serve?** EXL partners with leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. **5. What is the focus of the Executive-Voice-Customer Service FEB 2 role?** This on-site role is focused on master data management tasks. **6. Where is EXL headquartered?** EXL is headquartered in New York.
About the Company
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
Open Positions
100Leadership: Guide and mentor specialists or junior recruiters in best practices for talent identification and engagement. Provide leadership in developing innovative strategies aligned with business n...
Location: NYC Tri-State Area (Connecticut Preferred)Work Mode: Hybrid Base Pay Range: $125K/Yr - $145K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
Ensure timely incubation of QCAs in allocated processes and ensuring that QC deliverables (monitoring, feedback, production, reporting, Utilization) targets are met Assist in set up of Quality Complia...
Minimum 2+ years of experience in the AP process. (India Geography Experience Preferable) Good communication skill – Writing & Verbal. Oracle Fusion Experience - preference. Must have Indian invoice p...
The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc. Primarily responsible for processing transactio...
Basic knowledge of computers Knowledge of key parts of the computer and rebooting the system Preferably good typing speed and accurate system updating Phone call/master handling skills Keyboarding ski...
0-2 years of experience using Microsoft SQL Server (version 2008 or later). Ability to create and maintaining complex T-SQL queries, views, and stored procedures . Ability to monitor the performance a...
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed...
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldw...
Basic Functions Monitors the queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjust the schedules accordingly based on the actual scenarios...
EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain e...
As an Assistant Manager specializing in Generative AI, you will play a pivotal role in designing, implementing, and scaling AI-driven solutions across the organization. You will collaborate with cross...
The position is responsible for performing a variety of accounting functions related to Account Reconciliations / Record to Report The job includes reporting out financial information in an accurate a...
As a DME Auditor, you’ll use your deep understanding of Durable Medical Equipment (DME), Medicare, Medicaid, and commercial reimbursement rules to review professional claims and ensure proper coding a...
Job Responsibilities: Model Deployment and Management: Drive ML prototypes into production ensuring seamless deployment and management on cloud at scale. Monitor real-time performance of deployed mode...
Seeking a Junior Solution Architect with 5–6 years of experience designing and delivering Data & AI solutions in consulting environments. This role involves defining end-to-end architectures across AW...
Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing tr...
Application Engineers design, develop, and maintain software applications. Responsibilities include coding, testing, and troubleshooting issues. You will collaborate with other developers and stakehol...
Leadership: Guide and mentor specialists or junior recruiters in best practices for talent identification and engagement. Provide leadership in developing innovative strategies aligned with business n...
This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. This opportunity will help with supervisory support, escalation/complaint handlin...
The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc. Primarily responsible for processing transactio...
5+ years of experience in Data Science / ML, with 1+ year hands-on in LLMs / GenAI projects. Strong Python programming skills, especially in libraries such as Transformers, LangChain, scikit-learn, Py...
The job includes invoice processing, supplier setup, handling queries and T&E. • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for paymen...
Manage end‑to‑end reinsurance operations including system setup, sanctions checks, submissions, and facultative/treaty contract administration. Handle post‑bind activities such as cancellations, endor...
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldw...
Will be a SAFe Agilist, responsible for building the framework and processes to manage complex engagements effectively. A key part of the role is to train and mentor program managers on managing compl...
Basic Functions Monitors the queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjust the schedules accordingly based on the actual scenarios...
Responsibilities: Technical Expertise: Omnichannel Platforms: Knowledge / Implementation experience of CCaaS platforms such as Genesys, Amazon Connect, Google, NICE CXone etc. Understanding of feature...
Extensive experience with Selenium for web automation using Java/Python. Proficient in Automation API testing using tools like Ready API, Postman, Playwright. Ability to set up automation frameworks f...
Design, develop, and optimize complex SQL queries, views, stored procedures, and packages in Oracle Build, maintain, and enhance ETL processes to ingest, transform, and integrate data from multiple in...
Band B1/B2 level resources for EXL Digital Embedded Analytics and Intelligent Automation Front-end internal and external clients along with solution experts and project manage delivery. Responsible fo...
The WFM Executive plays a key role in managing business information systems and ensuring smooth data flow across departments. They are responsible for collecting, consolidating, and validating data fr...
Conversation flow design. Once conversation designers have performed user research, they shift to creating conversation flow and dialogues to facilitate intuitive interactions. Content creation. Conve...
AI Governance Evaluation Analyst - specialised in Evaluation of Bias, Fairness, Explainability, Hallucination , Toxicity of all types of AI models.
Required Skills: Strong proficiency in Python for data processing and automation. Experience with Selenium for web automation. Knowledge of OCR tools (e.g., Tesseract) for scanned document processing....
Location: NYC Tri-State Area (Preferred Connecticut)Work Mode: Hybrid Base Pay Range: $125K/Yr - $145K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
Assist in master data management (MDM) tasks, including data collection, cleansing, and standardization. Support in developing and maintaining master data records. Gain familiarity with MDM tools and ...
PROFESSIONAL: Recognize and respect cultural diversity. Adapt communication to an individual’s ability to understand. • Use medical terminology appropriately. Respond to communications received within...
Continuously track key metrics like call volume, agent availability (ACD status), queue wait times, and schedule adherence. Adjust staffing, breaks, and agent assignments in real-time to handle unexpe...
Conduct comprehensive reviews of inpatient medical records to validate that assigned ICD-10-CM/PCS codes and DRG classifications accurately reflect the documented clinical conditions and procedures....
Basic Function: Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. Support client’s strategy by driving service exc...
Role Overview: 3-10 years’ of actuarial experience in life insurance. Should have passed 4-12 actuarial exams. Experience of working in international markets such as US. Experience with Indian market ...
Coordinate team tasks, assist in project management, handle customer inquiries, and prepare reports. Governance over day to day activities and relationship management.Accurate recording of month end a...
Business Analysts analyze business processes and develop requirements for projects. Responsibilities include gathering and documenting business needs, conducting analysis, and supporting project imple...
The Manager – Platform Engineer will oversee the design, development, and optimization of core technology platforms. This role requires strong leadership to guide teams, align engineering efforts with...
Knowledge of P&C Insurance (Claims) This role is primarily responsible for processing transactions as per the SLAs outlined by the client Ensure that all the transactions are processed as per defined ...
Role: Lead Data Engineer Experience: 9–12 years Location : Pune/Gurugram Must-Have Skills: 9+ years of relevant experience in Data Engineering and project delivery. Strong expertise in Big Data co...
Design, develop, and maintain high-quality Java applications. Utilize SpringBoot, Hibernate, and JPA for application development. Develop and manage RESTful APIs and microservices architecture. Work w...
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within p...
In this fully remote position as a Home Health Auditor, you will apply your expert clinical knowledge in the auditing of Home Health medical records to validate or revise the Provider's billed service...
NA EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better busin...
Role: Azure Data Engineer Location: Gurugram Work Mode: Hybrid Key Responsibilities: • Design and develop ETL/ELT pipelines using Azure Data Factory, Snowflake, and DBT. • Build and maintain data inte...
Manage end‑to‑end reinsurance operations including system setup, sanctions checks, submissions, and facultative/treaty contract administration. Handle post‑bind activities such as cancellations, endor...
Minimum 2+ years of experience in the AP process. (India Geography Experience Preferable) Good communication skill – Writing & Verbal. Oracle Fusion Experience - preference. Must have Indian invoice p...
Handle complex actuarial and methodological DOI objections across products and states. Partner with LOB actuarial teams to support Rate indications, Trend selections, Rating relativities, Actuarial ju...
The Manager – Platform Engineer will oversee the design, development, and optimization of core technology platforms. This role requires strong leadership to guide teams, align engineering efforts with...
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and in...
At EXL we are looking for a Technical Recruiter with solid experience in the technology sector, ideally supporting Data Management roles. This position will be responsible for managing end-to-end recr...
Key Responsibilities: Develop, maintain, and execute automated test scripts using Selenium, Test Complete. Perform Automated API testing to ensure the reliability of web Applications. Integrate automa...
The EDW developer is responsible to deliver the design set by leads of the data engineering community The engineer would develop and maintain scalable data pipelines, while demonstrating experience in...
SKILLSHigh level computer proficiency including: Good computer navigation skills and PC skills Strong Excel, with knowledge of other Microsoft Office Suite Email writing skills Preferably good typing ...
Location: NYC Tri-State AreaWork Mode: Hybrid Base Pay Range: $100K/Yr - $130K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefi...
EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain e...
Location: NYC Tri-State Area (Connecticut Preferred)Work Mode: Hybrid Base Pay Range: $125K/Yr - $145K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
Quality Analysts design and execute test cases to ensure the quality and functionality of software applications. Responsibilities include identifying defects, collaborating with developers to resolve ...
About the Role: We are seeking an experienced and forward-thinking Strategic Consultant to drive healthcare-focused growth, transformation, and account strategy initiatives. This role will involve exe...
Role Overview: 3-10 years’ of actuarial experience in life insurance. Should have passed 4-12 actuarial exams. Experience of working in international markets such as US. Experience with Indian market ...
Assist in master data management (MDM) tasks, including data collection, cleansing, and standardization. Support in developing and maintaining master data records. Gain familiarity with MDM tools and ...
Responsible for reporting compliance status for business verticals/Function on requirements arising out of: Client Contracts, EXL Policies, Statutory and Regulatory requirements, SOX Compliance, audit...
We are seeking a skilled and motivated Senior Software Engineer to contribute to the design, development, and deployment of a modern, cloud-native application. The ideal candidate will have strong bac...
Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant pr...
Actively originate and shape digital opportunities for existing and new client base Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external) Dev...
Role Overview: 3-10 years’ of actuarial experience in P&C insurance. Should have passed 4-12 actuarial exams. Experience of working in international markets such as US. Experience with Indian market w...
We are seeking an experienced and strategic Senior Manager to lead our Recruitment team focused on hiring for Support and Leadership positions. This role is crucial in driving the recruitment strategy...
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role oft...
Role: Lead Data Engineer Experience: 9–12 years Location : Pune/Gurugram Must-Have Skills: 9+ years of relevant experience in Data Engineering and project delivery. Strong expertise in Big Data co...
Oversee data engineering solutions at an organizational level. Lead high-impact data initiatives. Ensure alignment of data practices with organizational goals. Provide executive-level strategic guidan...
Role Overview We are looking for a BI Platform & Cloud Analytics Engineer to design, deploy, and operate enterprise reporting platforms such as IBM Cognos Analytics and Microsoft Power BI / Fabric usi...
We are seeking a dynamic and experienced engagement leader to serve as the data leader in our Banking and Capital Markets practice. This role focuses on driving collaboration across internal teams and...
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alte...
Manage end‑to‑end reinsurance operations including premium and loss accounting, cession calculations, treaty (FAC, XOL, QS) settlements, reconciliations, and reinsurance reporting. Review and validate...
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldw...
Basic Function: Extensive experience in managing Technology Delivery / Operations in a core banking environment systems with a good understanding of artificial intelligence, big data, blockchain, clou...
The Lead Assistant Manager – Workforce Management (WFM) plays a critical role in ensuring the contact center is optimally staffed to meet customer demand, service level commitments, and cost efficienc...
We are seeking a Business Data Analyst with a strong background in large-scale data applications, data analysis, and transformation to support enterprise-level initiatives in the Healthcare insurance ...
Location: NYC Tri-State Area (Connecticut Preferred)Work Mode: Hybrid Base Pay Range: $150K/Yr - $170K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
Engineer responsible for modernizing and operating Cognos and Power BI platforms using Kubernetes, Terraform, GitHub, and Microsoft Fabric. We are looking for a BI Platform & Cloud Analytics Engineer ...
Basic Function: Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. Support client’s strategy by driving service exc...
he Business EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating an...
Role Overview: 3-10 years’ of actuarial experience in life insurance. Should have passed 4-12 actuarial exams. Experience of working in international markets such as US. Experience with Indian market ...
Location: NYC Tri-State Area (Connecticut Preferred)Work Mode: Hybrid Base Pay Range: $125K/Yr - $145K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
We are seeking a highly skilled and experienced Data Scientist to join our team and work on the development of Language Models (LLMs) to solve analytical use cases. As a Data Scientist, you will play ...
Manage end‑to‑end reinsurance operations including system setup, sanctions checks, submissions, and facultative/treaty contract administration. Handle post‑bind activities such as cancellations, endor...
Location: NYC Tri-State AreaWork Mode: Hybrid Base Pay Range: $100K/Yr - $130K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefi...
Work with management teams to oversee workforce optimization programs to ensure innovation and standardization of best practices across all divisions; - Define key metrics to provide managers a solid ...
Location: NYC Tri-State Area (Connecticut Preferred)Work Mode: Hybrid Base Pay Range: $150K/Yr - $170K/Yr For more information on benefits and what we offer please visit us at https://www.exlservice.c...
Job Summary: EXL Health is seeking an Audit Coordinator II – POD single point of contact to join our team in Pittsburgh, PA. In this key role, you will serve as the primary point of contact for a clie...
Role Overview: 3-10 years’ of actuarial experience in P&C insurance. Should have passed 4-12 actuarial exams. Experience of working in international markets such as US. Experience with Indian market w...
We are looking for a Data Analyst to perform data exploration on disparate data sources (structured & unstructured) and communicate the results to a wide variety of stakeholders to help inform busines...
Experience of Risk data mart creation process Experience into streamlining multiple data sources, flat files, manual inputs into a structured data mart. Automate manual Process. Stored procedure, ETL ...