Montreal, Quebec, Canada · Remote OK
$70k–$80k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Technical support, Troubleshooting, Equipment maintenance, Customer service, Installation
Shenzhen, Guangdong Province, China · On-site
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Software Verification, Software Testing, C++, C, Java
Kansas City, Kansas, United States · Remote OK
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Sales, Territory management, Distribution management, Customer service, Strategic selling
Chelmsford, Massachusetts, United States · Hybrid
$95k–$120k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Talent acquisition, Recruiting, Staffing, Candidate experience, Onboarding
Singapore · On-site
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: B2B Marketing Strategy, Digital Marketing, Content Marketing, Project Management, SEO/SEM
Petaling Jaya, Selangor, Malaysia · On-site
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Channel Marketing Strategy, Partner Relationship Management, Go-To-Market Initiatives, Sales Enablement, Content Development
Nashville, Tennessee, United States · Remote OK
$105k–$120k/yr
Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related …
Skills: Clinical Relationship Management, Medical Device Sales Support, Patient Care Coordination, Product Demonstrations, Salesforce
Houston, Texas, United States · Remote Solely
$100k–$120k/yr
Respicardia At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and rel…
Skills: Technical Support, Clinical Training, Patient Programming, Cardiac Rhythm Management, Implantable Device Support
Paris, Ile-de-France, France · Remote OK
CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related ser…
Skills: Clinical Application Support, Cardiopulmonary Care, Respiratory Care, Medical Device Support, Patient Outcome Improvement
Chelmsford, Massachusetts, United States · On-site
$24/hr–$35/hr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Troubleshooting, Module Level Debugging, Reading Technical Schematics, Oscilloscopes, Signal Generators
Paris, Ile-de-France, France · Remote OK
CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related ser…
Skills: Clinical Application Support, Medical Sector Knowledge, Training Delivery, Patient Service Quality, Administrative Management
Chicago, Illinois, United States · Remote OK
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Capital Equipment Sales, Clinical Support, CRM Tools, Territory Management, Relationship Building
Minneapolis, Minnesota, United States · Remote OK
CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related ser…
Skills: Medical Equipment Sales, Cardiology, Customer Centric Selling, Integrity Selling, Account Management
Amman, Amman, Jordan · Remote OK
Acute Care Technology The Acute Care Technology division of ZOLL Medical Corporation is focused on "beating heart" therapies for hospitals. Post-cardiac arrest, STEMI heart attack, and severe fever are some of the applic…
Skills: Technical Presentations, Clinical Education, Relationship Building, Complaint Management, Temperature Management Therapy
Chelmsford, Massachusetts, United States · On-site
$60k–$70k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Quality Management System, CAPA, Internal Auditing, FDA 21 CFR Part 820, ISO 13485
Chelmsford, Massachusetts, United States · Hybrid
$115k–$135k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Commission Calculation, Team Management, Advanced Excel, Financial Reporting, Organizational Skills
Chelmsford, Massachusetts, United States · Hybrid
$85k–$90k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: GAAP, General Ledger Reconciliation, Financial Analytics, Oracle, Advanced Excel
Chelmsford, Massachusetts, United States · Hybrid
$190k–$210k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Strategic Leadership, Supplier Quality Management, Coaching And Mentoring, Cross-functional Collaboration, Continuous Improvement
Chelmsford, Massachusetts, United States · Hybrid
$82k–$90k/yr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Complaint Investigation, Risk Management, Root Cause Analysis, CAPA, Data Analysis
Chelmsford, Massachusetts, United States · Hybrid
$30/hr–$45/hr
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwa…
Skills: Quality Assurance, Root Cause Analysis, Complaint Handling, FDA QSR, Leadership
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The Field Service Technician provides technical expertise for the installation, maintenance, and repair of medical devices. They serve as the primary customer contact for technical issues and maintain detailed service logs and failure analysis reports.
Candidates must possess a college or university degree and at least 5 years of relevant experience. The role requires bilingual proficiency in English and French and the ability to travel up to 90% of the time within Quebec.
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Summary
Requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities may include working under limited supervision for non-routine situations and may be responsible for leading daily operations, training, delegating, and reviewing the work of lower-level employees. Problems are typically difficult and non-routine, but not complex.
Provides technical expertise/support in assisting clients with installations, maintenance, upgrades, and repairs including:
Serving as the key customer contact on technical and service-related problems to achieve required product/service performance standards and total customer satisfaction
Diagnosing, troubleshooting, and resolving technical/service issues •Instructing clients on the proper usage and operation of equipment •Documenting and maintaining clients' service logs
Preparing reports for product failure analysis and serviceability issues and escalating to relevant engineering teams
Comply with all policies and standards.
Any other job responsibilities as assigned by management and subject to modification.
Up to 90% travel within Quebec
College or University degree
Typically requires a minimum of 5+ years of related experience
Highly skilled in specialized area
Advanced skill set within role. As a skilled specialist, completes tasks in resourceful and effective ways.
Language: Bilingual English/French Required
Physical Demands: Be able to lift and move 50 lbs.
Travel Requirements: Up to 90% travel within Quebec
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
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The annual salary for this position is:
$70,000.00 to $80,000.00Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.
At ZOLL®, we’re passionate about improving patient outcomes and helping save lives. ZOLL provides innovative technologies that make a meaningful difference in people's lives. Our medical devices, software, and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Founded in 1980, ZOLL is named after Dr. Paul Zoll, whose pioneering work in cardiology and resuscitation earned him the nickname “The Father of Modern Cardiac Therapy.” Today, ZOLL is a global leader in acute critical care and related software and diagnostic tools.
Offices: 269 Mill Rd., Chelmsford, MA, 01824, US
At ZOLL®, we’re passionate about improving patient outcomes and helping save lives. ZOLL provides innovative technologies that make a meaningful difference in people's lives. Our medical devices, software, and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Founded in 1980, ZOLL is named after Dr. Paul Zoll, whose pioneering work in cardiology and resuscitation earned him the nickname “The Father of Modern Cardiac Therapy.” Today, ZOLL is a global leader in acute critical care and related software and diagnostic tools.
Offices: 269 Mill Rd., Chelmsford, MA, 01824, US
