Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Sales, Customer Service, Appointment Booking, Payment Handling, Communication
Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Vision insurance Wellness resources Job Title : Esthetician (F…
Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Vision insurance Wellness resources Job Title : Esthetician (F…
Weekend Sales Associate and Guest Experience Guide
Roswell, Georgia, United States · On-site
Entry level
Benefits: Employee discounts Paid time off 401(k) Opportunity for advancement Schedule / Expected Work Hours: Ability to work weekends including opening and closing shifts Job Summary The Experience Guide is accountable …
Skills: Sales, Guest Experience, Appointment Booking, Payment Handling, Customer Service
Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Training & development Tuition assistance Schedule / Expected Work Hours: Ability to work flex…
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
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Part-time
Diversity celebration environment, Positive, empathetic, and supportive team, Team member discounts, Aesthetically inspiring work environment, Career growth opportunities, Competitive compensation
Posted 91d ago
~40 hrs/week
Responsibilities
The Experience Guide manages the guest experience by greeting clients, booking appointments, and handling payments. They are also responsible for driving sales of memberships, enhancements, and retail products while maintaining the boutique's reception area.
Requirements
Preferred experience in sales and service with a friendly, outgoing personality and strong communication skills. Candidates must be detail-oriented, able to work in a fast-paced environment, and available for flexible hours including weekends and holidays.
Full job description
Benefits:
An environment where diversity is celebrated
A positive, empathetic, and supportive team and company
Team member discounts
Aesthetically inspiring work environment
Career growth opportunities
Competitive compensation + generous commissions
Schedule / Expected Work Hours:
Ability to work flexible hours, including evenings, weekends, holidays
Hours of operations M-Th 10am-8pm, Fri & Sat 9am-8pm, Sun 10am-6pm
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.
Responsibilities
Provide top-level service for guests and team members.
Warmly greet and check in guests.
Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
Accurately and effectively book, edit, and cancel massage appointments.
Open/close the boutique each day according to standard operating procedures.
Resolve guest issues.
Ensure guest areas are maintained to standard.
Maintain a positive attitude and contribute toward a healthy & happy workplace.
Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
Sales and service-related experience preferred.
Ability to be efficient and detail-oriented in a fast-paced environment.
Must have enthusiasm and possess excellent guest service skills.
Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
Enjoy working with people and possess a friendly and outgoing personality.
Possesses problem-solving and troubleshooting skills.
Must be a team player.
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.
Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.
Related keywords
Front DeskGuest ExperienceMembership SalesBoutique OperationsRetailAppointment SchedulingCustomer ServiceMassage ServicesHospitalityPayment Processing
Relax, recharge, and escape the daily pressures of life through the healing benefits of massage therapy.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2015
LinkedIn followers
5,099
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Offices: 7611 Beverly Blvd, Los Angeles, CA 90036, US · 3329 West Sunset Blvd, Los Angeles, CA 90026, US · 12019 Ventura Blvd, Studio City, CA 91604, US · 2407 Main Street, Santa Monica , CA 90405, US
Relax, recharge, and escape the daily pressures of life through the healing benefits of massage therapy.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2015
LinkedIn followers
5,099
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Offices: 7611 Beverly Blvd, Los Angeles, CA 90036, US · 3329 West Sunset Blvd, Los Angeles, CA 90026, US · 12019 Ventura Blvd, Studio City, CA 91604, US · 2407 Main Street, Santa Monica , CA 90405, US