The NOW was founded on the belief that self-care is an essential part of overall wellness – not a luxury. Our Experience Guides play a vital role in bringing this mission to life. They are the face of our boutique, creat…
Skills: Hospitality, Customer Service, Sales, Appointment Booking, Communication
Benefits: 401(k) 401(k) matching Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Join The NOW Massage Minneapolis North Loop The NOW Minneapolis North Loop is a brand-new…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Benefits: Continuing Education Reimbursement Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Paid time off Training & development Wellne…
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Benefits: Continuing Education Reimbursement Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Paid time off Training & development Wellne…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Free uniforms Paid time off Training & development Wellness resources Join The NOW Massage Minneapolis North Loop The NOW Minneapolis North Loop is a…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Paid time off Training & development Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays …
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Massage Therapist Licensed Massage Therapist -Full time
Horizon West, Florida, United States · On-site
$45/hr–$55/hr
Entry level
Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays Availability for at least one PM and one-weekend shift (Friday PM counts as a weekend shift). Responsibilities Share …
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Massage Therapist Licensed Massage Therapist -Full time
Horizon West, Florida, United States · On-site
$45/hr–$55/hr
Entry level
Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays Availability for at least one PM and one-weekend shift (Friday PM counts as a weekend shift). Responsibilities Share …
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Licensed Massage Therapist - Elevated Wellness & Grounded Culture - Hiring NOW in Brea
Brea, California, United States · On-site
$20/hr–$40/hr
Entry level
Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays Availability for at least one PM and one-weekend shift (Saturday & Sunday) Monday-Friday 10am-9pm, Saturday and Sunda…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
Licensed Massage Therapist - Elevated Wellness & Grounded Culture - Hiring NOW in Brea
Brea, California, United States · On-site
$20/hr–$40/hr
Entry level
Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays Availability for at least one PM and one-weekend shift (Saturday & Sunday) Monday-Friday 10am-9pm, Saturday and Sunda…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
Benefits: Bonus based on performance Employee discounts Paid time off Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays, pick-up shifts 9AM - 3 PM Open or 2:45 PM - 9:…
Skills: Sales, Customer Service, Appointment Booking, Communication Skills, Problem Solving
Benefits: Bonus based on performance Employee discounts Paid time off Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays, pick-up shifts 9AM - 3 PM Open or 2:45 PM - 9:…
Skills: Sales, Customer Service, Appointment Booking, Payment Handling, Communication Skills
Thousand Oaks, California, United States · On-site
Entry level
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compen…
Skills: Guest Service, Sales, Appointment Booking, Communication, Problem Solving
Peachtree Corners, Georgia, United States · On-site
$38/hr–$57/hr
Entry level
Benefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Schedule / Expected Work Hours: Ability to work flexible hours, including eveni…
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Swedish Massage, Deep Tissue Massage
Peachtree Corners, Georgia, United States · On-site
$38/hr–$57/hr
Entry level
Benefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Schedule / Expected Work Hours: Ability to work weekends, holidays Amazing loca…
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Deep Tissue Massage, Crystal Hot Stones
Benefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Schedule / Expected Work Hours: Ability to work weekends, holiday…
Skills: Prenatal Massage, Sports Massage, Stretching Techniques, Deep Tissue Massage, Crystal Hot Stones
Benefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Schedule / Expected Work Hours: Ability to work flexible hours, i…
Skills: Swedish Massage, Deep Tissue Massage, Prenatal Massage, Sports Massage, Stretching Techniques
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$18/hr–$21/hr
Part-time
Diversity celebration, Supportive team culture, Team member discounts on massages and products, Friends & family discounts, Ongoing training and mentorship, Commission opportunities
Posted 49d ago
~15 hrs/week
Responsibilities
The Experience Guide manages the guest journey by greeting clients, booking appointments, and handling payments. They are also responsible for promoting memberships, retail products, and ensuring seamless daily boutique operations.
Requirements
Candidates should have a friendly personality and a background in sales or service-related roles. Strong communication skills and the ability to work a flexible schedule including weekends and holidays are required.
Full job description
The NOW was founded on the belief that self-care is an essential part of overall wellness – not a luxury. Our Experience Guides play a vital role in bringing this mission to life. They are the face of our boutique, creating a warm and inviting atmosphere from the moment a guest walks through the door. Successful candidates are passionate about hospitality, wellness, and delivering exceptional customer experiences.
Compensation:
$18.50 - $21.00 per hour
Supplemental Pay
In addition to base pay, Experience Guides have opportunities to earn commission on memberships, retail sales, and gift cards, as well as performance-based bonuses tied to boutique goals.
Benefits:
An environment where diversity is celebrated
A positive, empathetic and supportive team culture where accomplishments and milestones are celebrated and recognized
Team member discounts on massages and NOW products
Friends & Family discounts
Aesthetically inspiring work environment
Ongoing training, mentorship, and opportunities for career growth
Competitive compensation with commission opportunities and performance-based incentives
401(k) & 401(k) matching
Bonus based on performance
Company parties and team appreciation events
Dental, Health, and Vision Insurance
Flexible schedule
Paid training
Paid time off (accrued based on actual hours worked)
Paid sick leave (accrued based on actual hours worked)
Annual wellness stipend
Schedule / Expected Work Hours
Business operating hours: [Monday-Saturday 10am-8pm] [Sunday 10am-6pm]
Available shifts may include:
AM Shift [9:15am - 2:45pm]
PM Shift [2:45pm - 8:15pm]
Must be available to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
Flexible scheduling may be offered for students and team members with approved outside commitments.
Specific schedules will be discussed during the interview and hiring process
Job Summary
The Experience guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promotion memberships, customizing guest’s massage experience and handling payment for services performed.
As the first and last point of contact, the Experience Guide helps create a warm, welcoming environment where guests can disconnect from the outside world and reconnect within.
Responsibilities
Provide top-level service for guest and team members
Support membership, enhancement, retail, and gift card sales while keeping the guest experience at the center of every interaction
Warmly greet guests upon arrival, provide a seamless check-in experience, and ensure they feel welcomed, comfortable, and cared for from the moment they enter the boutique
Actively share and educate guests on services, memberships, enhancements, gifts cards, and retail offerings in a genuine and thoughtful way
Accurately and effectively book, edit, and cancel massage appointments
Open/close boutique each day according to standard operating procedures
Maintain a positive attitude and contribute toward a healthy & supportive workplace culture
Collaborate with the leadership team to ensure best practices and elevate guest experience
Support daily boutique operations including scheduling, payments, and general front desk responsibilities
Qualifications
Sales and service-related experience preferred
Ability to be efficient and detail-oriented in a fast-paced environment
Must have enthusiasm and possess excellent guest service skills
Strong communication skills include actively listening, empathizing, and being the subject matter expert of all things The NOW
Enjoy working with people and possess a friendly and outgoing personality
Possess problem-solving and troubleshooting skills
Must be a team player
Company Purpose/Mission
Self-Care is Essential. The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for the elevated aesthetic, inspired by exotic destinations from around the world.
Company Values (The NOW Brand Truths)
LIVE IN THE NOW - Be present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC - Create warmth and compassion in every guest and team interaction.
CARE FOR THOSE WHO CARE FOR OTHERS - Support a team that feels valued, recognized, and appreciated.
AUTHENTICITY ALWAYS - Open and honest communication with guests and team members.
Equal Employment Opportunity
The NOW Massage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Relax, recharge, and escape the daily pressures of life through the healing benefits of massage therapy.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2015
LinkedIn followers
5,268
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Offices: 7611 Beverly Blvd, Los Angeles, CA 90036, US · 3329 West Sunset Blvd, Los Angeles, CA 90026, US · 12019 Ventura Blvd, Studio City, CA 91604, US · 2407 Main Street, Santa Monica , CA 90405, US
Relax, recharge, and escape the daily pressures of life through the healing benefits of massage therapy.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2015
LinkedIn followers
5,268
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Offices: 7611 Beverly Blvd, Los Angeles, CA 90036, US · 3329 West Sunset Blvd, Los Angeles, CA 90026, US · 12019 Ventura Blvd, Studio City, CA 91604, US · 2407 Main Street, Santa Monica , CA 90405, US