Glenview, Illinois, United States · Hybrid
$104k–$130k/yr
Job Description Job Purpose The Principal Scientist for CX Product Insights is the technical authority and methodologist for consumer experience research across an assigned portfolio within Product Insights. You archit…
Skills: Consumer research, Product insights, Methodology, Qualitative research, Quantitative research
Rogers, Arkansas, United States · Hybrid
Job Description The US Sales Trainee Program The Kraft Heinz Sales Trainee Program is designed to grow the future leaders of Kraft Heinz. This program is for high-performing, ambitious, and creative individuals who are r…
Skills: Sales planning, Category management, E-commerce, Customer marketing, Business development
Warrendale, Pennsylvania, United States · Hybrid
$104k–$130k/yr
Job Description Manager R&D, Taste Elevation Business Continuity The R&D Manager, Taste Elevation (TE), Business Continuity leads product development in the sauces and condiments space across current portfolio of TE bran…
Skills: Product Development, People Leadership, Project Management, Food Science, Formulation
Utrecht, Utrecht, Netherlands · On-site
Job Description Environmental Health and Safety (EHS) manager: Verbetering van milieu, gezondheid en veiligheid zijn belangrijke onderwerpen voor ons. Het doel is om de organisatie zo te veranderen dat iedere medewerker …
Skills: Environmental Health and Safety, Risk management, Strategic planning, Stakeholder management, Communication
Chicago, Illinois, United States · Hybrid
Job Description The US Marketing Internship Program The Kraft Heinz Internship Program is designed to grow the future leaders of Kraft Heinz. This program is for high-performing, ambitious, and creative individuals who a…
Skills: Marketing, Brand management, Consumer insights, Data analysis, Strategic planning
Susurluk, Marmara Region, Turkey · On-site
Job Description About the Position We have an excellent opportunity available for Production Associate Manager to make a difference at Kraft Heinz Turkey. Production Associate Manager role lies within the Production team…
Skills: Production management, Lean manufacturing, TPM, Continuous improvement, KPI management
Elst, Gelderland, Netherlands · On-site
Job DescriptionOver de functie Als Quality Systems Officer ben je verantwoordelijk voor het onderhouden, verbeteren en bewaken van het Quality Management System (QMS) binnen Kraft Heinz. Je zorgt ervoor dat onze kwalitei…
Skills: Quality Management System, Food safety, HACCP, BRCGS, Auditing
Ahmedabad, Gujarat, India · On-site
Job Description Key Responsibilities Design and deliver the appropriate analytical approach to address key issues within the organization, by understanding the business problem (through discovery sessions with business S…
Skills: Data Analytics, Power Query, Dashboard Development, Data Preparation, Data Cleansing
Glenview, Illinois, United States · Hybrid
Job Description The US Trainee Program- R&D The Kraft Heinz Trainee Program is designed to grow the future leaders of Kraft Heinz. This program is for high-performing, ambitious, and creative individuals who are ready to…
Skills: Product testing, Packaging development, Innovation, Leadership, Problem solving
Cairo, Cairo, Egypt · On-site
Job Description Kraft Heinz is looking for Exports Shipping Coordinator who is handling export process Egypt & other factories Globally Responsibilities: Preparing & introducing the monthly export forecast, give visibili…
Skills: Export process, Shipping coordination, Logistics, Customs documentation, Oracle
Guadalajara, Sonora, Mexico · On-site
Job Description Actividades Principales: Asegurar la confiabilidad del inventario a nivel ubicación, SKU, cantidad y lote.Dar seguimiento diario a la rutina de conteo cíclico Asegurar la exactitud y trazabilidad del inve…
Skills: Inventory management, Cycle counting, WMS, SAP, FIFO
United States · Remote Solely
$104k–$130k/yr
Job Description This Customer Sales Manager (CSM) position perfectly embodies that ambition, as a vital member of the Customer Business Team (CBT). The CSM is a key player to help drive profitable growth through improved…
Skills: Financial acumen, Analytical skills, Forecasting, Planning, Business strategy
Chicago, Illinois, United States · On-site
$190k–$238k/yr
Job DescriptionAssociate General Counsel – US BU Counsel Location: Chicago, IL or Pittsburgh, PA | Department: North America Legal | Reports To: VP, Legal – US Commercial, Food Law & Regulatory About the Role Kraft Heinz…
Skills: Commercial law, Regulatory compliance, Contract negotiation, Risk management, Food law
Stockholm, Sweden · Hybrid
Job Description At Kraft Heinz, we believe that success comes from passion, courage, and team spirit. As a global company with strong values and a clear vision, we are looking for people who want to take responsibility a…
Skills: Brand Management, Integrated Marketing, Strategic Thinking, Budget Management, KPI Management
Temple Terrace, Florida, United States · On-site
Job Description This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories selling execution of $815M of revenue with Publix as a vital member of the C…
Skills: Account management, Retail sales management, Category management, Business planning, Data analysis
Glenview, Illinois, United States · Hybrid
Job Description US R&D Internship Program The Kraft Heinz Internship Program is designed to grow the future leaders of Kraft Heinz. This program is for high-performing, ambitious, and creative individuals who are ready t…
Skills: Product testing, Packaging development, Innovation, Research, Leadership
Avon, New York, United States · On-site
$34/hr–$38/hr
Job Description Location Avon, New York Benefits & Compensation Overview Medical Dental Vision Prescription 401K Additional perks: Pet Insurance, (EAP) Employee Assistance Program, etc. (HRA) Health Reimbursement Account…
Skills: Ammonia refrigeration, Steam generation, HVAC, Compressed air systems, Preventive maintenance
Davenport, Iowa, United States · On-site
Job Description Job Description Job Description The Kraft Heinz Company is currently seeking Production Team Members to join us at our facility in Davenport, Iowa. Ideal candidates must be safety and quality oriented and…
Skills: Manufacturing, Food Safety, Quality Control, Troubleshooting, Sanitation
Champaign, Illinois, United States · On-site
$90k–$112k/yr
Job Description Key Responsibilities Project Leadership and Execution Lead multiple approved capital projects simultaneously, including large and complex manufacturing projectsDevelop and manage project scope, schedules,…
Skills: Project leadership, Capital project execution, Engineering design, Budget management, Schedule management
São Paulo, São Paulo, Brazil · On-site
Job Description Objetivo: Liderar a frente de Inteligência de Execução, sendo responsável pela gestão do backoffice, pela evolução dos processos, pela governança dos indicadores da operação, pela gestão financeira do mer…
Skills: Trade Marketing, Merchandising, Commercial Intelligence, Financial Management, KPI Management
Glenview, Illinois, United States • Hybrid
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The Principal Scientist serves as the technical authority for consumer experience research, architecting end-to-end learning strategies to guide product and packaging innovation. They lead cross-functional teams to translate consumer insights into actionable technical requirements while ensuring methodological rigor across the product lifecycle.
Candidates must possess a bachelor's degree in a relevant STEM or research field and at least 4-6 years of experience in consumer or product research. Strong expertise in both qualitative and quantitative research methods, vendor oversight, and the ability to influence stakeholders through data-driven storytelling are required.
Job Purpose
The Principal Scientist for CX Product Insights is the technical authority and methodologist for consumer experience research across an assigned portfolio within Product Insights. You architect fit-for-purpose CX learning strategies across the end-to-end product lifecycle, from front-end exploration and ideation through launch readiness, ensuring methodological rigor, evidence quality, and decision-ready synthesis that accelerates innovation and renovation. You translate consumer needs into clear product and packaging experience requirements, influence cross-functional teams toward consumer-centric decisions, and balance speed vs. rigor based on decision risk. You elevate functional capability through coaching, playbooks/toolkits, and ways of working, and guide internal teams and suppliers to the right level of rigor for the decision at hand. You’ll partner closely with R&D (Product & Process Development, Packaging, Sensory), Marketing/Brand, Insights, Analytics, Culinary, and external suppliers to ensure consumer learning is converted into practical product, packaging, and technical decisions.
Essential Functions & Responsibilities
Provide CX technical leadership for the assigned portfolio/platforms, defining key information needs tied to business and technical decisions at each development milestone.
Architect end-to-end CX learning plans (qualitative + quantitative) from upstream exploration to downstream validation, with clear decision framing, success criteria, and evidence standards.
Serve as portfolio CX methodologist/SME—selecting, applying, and advising on appropriate methods across learning phases, aligning rigor to risk and timeline.
Translate consumer learning into clear experience requirements that guide product and packaging development, including managing design tradeoffs and aligning on what success looks like.
Lead high-stakes stakeholder readouts, synthesizing findings, tailoring storyline and technical depth for executive vs. technical audiences; ensure implications are clear, succinct, and actionable.
Serve as technical consultant to the CX team on study designs, analysis plans, and interpretation for high-stakes readouts and gate/milestone decisions.
Evaluate, pilot, and standardize emerging CX methods and analytics (including vendor capabilities), documenting best practices, limitations, and evidence thresholds before scaling.
Coach and upskill scientists and partners through training, playbooks/toolkits, best practices, and consultative support, including shaping ways of working that embed CX rigor across the function.
Audit vendor strategy and performance for the portfolio—capability matching, scoping, quality expectations, data integrity checks, performance management, and deliverable acceptance criteria.
Lead multiple simultaneous workstreams with strong prioritization, operating discipline, documentation, and stakeholder communication in a fast-paced environment.
Provide continuity/backup coverage for the senior team as needed.
Ensure compliance with data integrity, privacy, and internal research governance requirements.
Expected Experience & Required Skills
Bachelor’s degree minimum (Consumer Behavior/Psychology, Marketing Research, Engineering, Food Science, Human Factors, Industrial Design, or related STEM field).
Minimum of 6+ years (BS), 5+ years (MS) or 4+ years (PhD) in consumer/product research, consumer experience, or applied insights supporting product development and commercialization—CPG or food & beverage strongly preferred—with demonstrated progression as a technical authority across multiple brands/platforms and vendor ecosystems.
Recognized expertise across CX research methods (qualitative and quantitative), including end-to-end study design, instrument development, analysis planning, synthesis, and storytelling; ability to select methods based on decision risk and learning objectives.
Proven ability to influence product and packaging innovation/renovation decisions by translating consumer needs into clear experience requirements and decision criteria.
Strong technical oversight: expert scoping, critical review of study quality, and ability to QA vendor work (methods, analysis, and interpretation).
Clear, succinct communication across audiences, including leadership-level implications, tradeoffs, and uncertainty/limitations.
Demonstrated capability building: coaching, technical training, and establishing best practices/standards in a matrixed organization.
Strong cross-functional leadership and stakeholder management; sound escalation judgment and ability to correct misinterpretations of evidence.
Strong prioritization and independent execution across a complex portfolio with multiple concurrent projects.
Working proficiency with quantitative/statistical interpretation used in CX and product testing; comfort using and overseeing common research platforms and analysis tools (survey/testing platforms, analysis packages, dashboards/BI), consistent with internal standards.
Ability to travel up to 20% of the time.
Work Environment & Schedule
We believe the office is a critical driver of innovation, connection, and development, but also realize providing flexibility to our employees is critical. To create a more agile and modern workplace, this position will be able to work virtually for up to two days each week and will be expected to work in-person at the assigned work location at least three days per workweek.
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
Let's make life delicious!
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
Offices: 200 E. Randolph St., Suite 7600, Chicago, IL 60601, US
Let's make life delicious!
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
Offices: 200 E. Randolph St., Suite 7600, Chicago, IL 60601, US
