Mechelen, Flemish Region, Belgium · Hybrid
Wat doe je als Support Advisor in onze Technical Back Office? Als Support Advisor ben jij hét technische aanspreekpunt. Wanneer collega’s uit klantgerichte teams (contactcenters, retailers, techniekers …) vastlopen, kom …
Skills: Technical support, Customer service, Problem solving, Analytical skills, Communication
Mechelen, Antwerp, Belgium · On-site
Welkom bij Wyre, een gloednieuw infrastructuurbedrijf op de markt met als missie het succesvol uitrollen van het netwerk van de toekomst. Wyre heeft haar intrede gemaakt op 1 juli 2023 en is ontstaan uit een krachtige sa…
Skills: Relationship management, Account management, Telecom industry knowledge, Stakeholder management, Contract negotiation
Mechelen, Flanders, Belgium · Hybrid
The AI Boost & Consultancy team is Telenet's internal catalyst for AI-driven transformation. Our mission is to become Telenet's trusted partner for accelerating AI value creation. Our team goes into the business, helps r…
Skills: Python, Generative AI, LLMs, Prompt engineering, Agentic workflows
Mechelen, Flanders, Belgium · Hybrid
Internally, this role is known as: Engineer – Engineering. Within Telenet group, the position is specifically dedicated to our commercial brand Telenet. At Telenet, we build strong digital entertainment experiences for o…
Skills: Quality control, Test automation, Appium, Playwright, JIRA
Mechelen, Flemish Region, Belgium · Hybrid
Als Team Manager voor het Avaya & Unify team ben je verantwoordelijk voor het volledige traject van onze klanten: van projectoplevering en service tot administratie en financiële opvolging. Je combineert technische exper…
Skills: Team management, Unified communications, Avaya, Unify, Service delivery
Mechelen, Flanders, Belgium · Hybrid
Als Team Manager ben je de sturende kracht en leidingsfiguur achter één van beide Service Delivery Management teams. Dit team beheert contracten en treedt op als als Service Delivery management voor onze top 100 Telenet …
Skills: People management, Service delivery management, Coaching, Leadership, ITIL
Mechelen, Flanders, Belgium · Hybrid
Are you passionate about turning technology vision into meaningful change? Do you get a kick out of sitting at the table where crossroads of innovation, transformation and architecture meet? Telenet's newly formed Archit…
Skills: Business consulting, Strategy consulting, Stakeholder management, Business transformation, Facilitation
Mechelen, Flanders, Belgium · Hybrid
The Channel Transformation team drives Telenet’s digital-first customer experience ambition. Building on the successful launch of our Digital First Channel Transformation program, we are now scaling adoption, improving c…
Skills: Channel strategy, Digital transformation, Customer experience, Go-to-market strategy, Service design
Mechelen, Flemish Region, Belgium · Hybrid
Working in our Telenet Treasury, Tax & Investors Relations tribe As a Tax Manager, you are Telenet’s central expert for Tax Accounting, Pillar 2, Corporate Income Tax and VAT. You ensure full compliance, deliver high‑qua…
Skills: Tax accounting, Corporate income tax, VAT compliance, Pillar 2, IFRS
Mechelen, Flemish Region, Belgium · Hybrid
At Telenet, we want to be one step ahead in an ever-evolving digital world. Connectivity is changing by the day, from mobile networks to smart homes. Every single day, our customers interact with the technology we delive…
Skills: Product management, Strategy development, Roadmap planning, Market analysis, Business case development
Mechelen, Flemish Region, Belgium · On-site
At Telenet Business, we put our business customers first. We open the digital door for companies, organizations, and governments so they can stay ahead of the competition, collaborate efficiently, and remain accessible a…
Skills: B2B Sales, UC&C, PABX, Cloud Telephony, VoIP
Mechelen, Flanders, Belgium · Hybrid
At Telenet Business, we put business customers in the top drawer as well as pampered. We open the digital door wide for companies, organizations and governments, so that they stay one step ahead of their competitors, get…
Skills: Account Management, B2B Sales, Telecom Solutions, Customer Relationship Management, Lead Generation
Mechelen, Flemish Region, Belgium · Hybrid
Werken in het team van Telenet Business Bij Telenet Business leggen we zakelijke klanten in de bovenste schuif. We zetten de digitale deur wagenwijd open voor bedrijven, organisaties en overheden, zodat ze hun concurrent…
Skills: Payment Tracking, Ticket Handling, Debt Collection Coordination, Assertiveness, Empathy
Belgium · Hybrid
Bij Telenet Business dragen we zakelijke klanten hoog in het vaandel en worden ze in de watten gelegd. We zetten de digitale deur wijd open voor bedrijven, organisaties en overheden, zodat ze hun concurrenten een stap vo…
Skills: B2B Account Management, Sales Strategy, Customer Relationship Management, Digital Transformation, Telecom Solutions
Mechelen, Flanders, Belgium · Hybrid
Working within the People, Workplace & Corporate Communications Circle. At Telenet group, we make things happen – for our customers and for each other. Together with more than 3,000 talented colleagues, we achieve great …
Skills: Talent Acquisition, End-to-end Recruitment, Sourcing, Candidate Screening, Interviewing
Mechelen, Flanders, Belgium · Hybrid
Working in Commercial - Residential You will join the Commercial Residential-circle, where strategy, execution and collaboration come together to drive business performance. In this role, you work closely with the Chief …
Skills: Stakeholder Management, Strategic Planning, Analytical Skills, Communication, Storytelling
Mechelen, Flanders, Belgium · Hybrid
How do we win over completely new households? That's the question you'll tackle as Go to Market Manager Acquisition in the Acquisition team, part of the Telenet Commercial Tribe. Your mission is clear: attract and conver…
Skills: Go-to-market strategy, Performance marketing, Data analysis, Customer acquisition, Budget management
Mechelen, Flemish Region, Belgium · Hybrid
At Telenet Business, we put business customers in the top drawer. We open the digital door for companies, organizations, and governments so that they stay one step ahead of their competitors. We do this with a formidable…
Skills: Cybersecurity Sales, Pipeline Management, Lead Generation, Value Proposition Shaping, Stakeholder Engagement
Mechelen, Flanders, Belgium · Hybrid
Wat doe je als Customer Care Expert? Als Customer Care Expert ondersteun je particuliere klanten en kleine zelfstandigen telefonisch met complexe administratieve of commerciële vragen. De routinevragen behandelt een exte…
Skills: Customer Support, Complex Problem Solving, Empathy, Commercial Thinking, Analytical Skills
Vilvoorde, Flemish Brabant, Belgium · Hybrid
Are you looking for a job in social media? This is your chance! Native Nation is looking for an extra Campaign Manager (full-time in Vilvoorde)! o As a campaign manager you are responsible for the smooth casting and cont…
Skills: Casting, Contracting, Influencer Management, Production Supervision, Data Collection
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will act as a technical point of contact to resolve complex issues that standard support teams cannot handle. You will collaborate with various teams to ensure efficient case resolution while maintaining professional communication with customers.
The ideal candidate has experience in customer contact and a strong affinity for technology and telecommunications. You must be fluent in Dutch, French, and English and be comfortable working in a shift-based environment.
Als Support Advisor ben jij hét technische aanspreekpunt. Wanneer collega’s uit klantgerichte teams (contactcenters, retailers, techniekers …) vastlopen, kom jij in actie en werk je toe naar een duidelijke oplossing.
Dit is een technische rol, maar geen IT-functie: je denkt logisch, legt verbanden en analyseert situaties grondig, maar schrijft geen code.
Je draait vanaf dag één mee in een technische omgeving, met een vaste job, gerichte coaching en een moderne werkplek in Mechelen.
Overtuigd? Solliciteer vandaag. We kijken ernaar uit om je te leren kennen!
As a provider of media, telecommunications and entertainment services in Belgium, Telenet group is always looking for the ideal experience in the digital world for all of its residential and business customers. We offer seamless connectivity, inspiring entertainment and superior business solutions. And in everything we do, we try to ‘wow’ our customers. Our goal is simple: making work and life easier and happier. We commercialize our products and services through 3 main brands. ➡️ With Telenet, we want to enable and inspire our customers to get the most out of their digital lives. Through our innovative products and our qualitative customer services, we want to respond to our customers’ expectations, offering them the best possible experience in the digital world. ➡️ With Telenet Business we serve the business market with connectivity, hosting and security solutions. ➡️ With BASE, we continuously challenge the mobile market by launching products and services that ensure the customer always wins. With BASE we try to facilitate the life of our customers via mobile technology. BASE is also a perfect partner for professionals. At Telenet group we strive for sustainable growth 📈, with a good balance between operational excellence and social responsibility, taking into account the social, economic and environmental aspects of our business operations. Together with our employees and our partners, we want to make a positive contribution to the Belgian digital economy and build a digital society that is accessible to all. Together, we are ready for tomorrow! You have a question or a remark? - Contact us: bit.ly/3LHWhFV Privacy rules? 👉 bit.ly/42Bz3Y4
Offices: Liersesteenweg 4, Mechelen, 2800, BE
As a provider of media, telecommunications and entertainment services in Belgium, Telenet group is always looking for the ideal experience in the digital world for all of its residential and business customers. We offer seamless connectivity, inspiring entertainment and superior business solutions. And in everything we do, we try to ‘wow’ our customers. Our goal is simple: making work and life easier and happier. We commercialize our products and services through 3 main brands. ➡️ With Telenet, we want to enable and inspire our customers to get the most out of their digital lives. Through our innovative products and our qualitative customer services, we want to respond to our customers’ expectations, offering them the best possible experience in the digital world. ➡️ With Telenet Business we serve the business market with connectivity, hosting and security solutions. ➡️ With BASE, we continuously challenge the mobile market by launching products and services that ensure the customer always wins. With BASE we try to facilitate the life of our customers via mobile technology. BASE is also a perfect partner for professionals. At Telenet group we strive for sustainable growth 📈, with a good balance between operational excellence and social responsibility, taking into account the social, economic and environmental aspects of our business operations. Together with our employees and our partners, we want to make a positive contribution to the Belgian digital economy and build a digital society that is accessible to all. Together, we are ready for tomorrow! You have a question or a remark? - Contact us: bit.ly/3LHWhFV Privacy rules? 👉 bit.ly/42Bz3Y4
Offices: Liersesteenweg 4, Mechelen, 2800, BE
