Ho Chi Minh City, Vietnam · On-site
Job Purpose - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority products and services…
Skills: Relationship Management, Financial Planning, Portfolio Management, Credit Analysis, Wealth Management
Ho Chi Minh City, Vietnam · On-site
Job Purpose - The job holder supervises the setup of analytical tools to generate insights for customer journeys and product enhancements using programming methods, processes and systems to consolidate and analyze unstru…
Skills: Data Science, Machine Learning, Deep Learning, Big Data, Python
Hà Nội, Vietnam · On-site
Job Purpose Thực hiện bán bảo hiểm doanh nghiệp và quản lý pipeline khách hàng doanh nghiệp theo phân công; trực tiếp tham gia tư vấn, chào giá và xử lý thương vụ có mức độ phức tạp trung bình, nhằm đảm bảo hoàn thành ch…
Skills: B2B Sales, Corporate Insurance Advisory, Pipeline Management, Risk Analysis, Underwriting Coordination
Hà Nội, Vietnam · On-site
Mục tiêu Trách nhiệm chính (1) Trách nhiệm chính (2) Trách nhiệm chính (3) Mạng lưới tương tác - Cấp Quản lý Mạng lưới tương tác - Cấp báo cáo Mạng lưới tương tác - Quan hệ nội bộ Mạng lưới tương tác - Quan hệ bên ngoài …
Skills: Corporate Insurance Sales, Business Development, Account Management, Insurance Underwriting, Client Relationship Management
Hà Nội, Vietnam · On-site
Mục tiêu Người đảm nhiệm vị trí: - Thực hiện các công việc Đảm bảo chất lượng/Kiểm soát chất lượng/ Kiểm thử mức độ phức tạp với thời gian hạn chế và yêu cầu chất lượng cao. Trách nhiệm chính (1) 1. Triển khai công việc …
Skills: Manual Testing, Automation Testing, Performance Testing, API Testing, Web Testing
Hà Nội, Vietnam · On-site
Job Purpose The Job Holder: - Performing Quality Assurance/Quality Control/Testing jobs is complexity, difficult with limited timeline and high quality requirement. Key Accountabilities (1) 1. Deploy the work - Directly …
Skills: Manual Testing, Automated Testing, Performance Testing, API Testing, Web Testing
Hà Nội, Vietnam · On-site
Job Purpose Người đảm nhận vị trí chịu trách nhiệm cung cấp các phương án bảo vệ, an toàn tài chính tốt nhất tới Khách hàng sử dụng sản phẩm Bảo hiểm và làm gia tăng sự gắn kết bền chặt giữa Khách hàng và Techcombank Key…
Skills: Insurance Consulting, Sales Skills, Customer Relationship Management, Financial Planning, Communication Skills
Hà Nội, Vietnam · On-site
Job Purpose Own complex quality engineering assignments and deliver reliable test outcomes under tight timelines. Combine testing expertise with business analysis to improve requirement quality, test coverage, and releas…
Skills: Quality Engineering, Manual Testing, Automated Testing, Business Analysis, Test Design
Tân An, Tây Ninh Province, Vietnam · On-site
Mục tiêu Người đảm nhận vị trí chịu trách nhiệm cung cấp các phương án bảo vệ, an toàn tài chính tốt nhất tới Khách hàng sử dụng sản phẩm Bảo hiểm và làm gia tăng sự gắn kết bền chặt giữa Khách hàng và Techcombank Trách …
Skills: Insurance Consulting, Sales, Customer Relationship Management, Financial Planning, Claims Processing
Tân An, Tây Ninh Province, Vietnam · On-site
Job Purpose 'Responsible for providing the best financial security and protection options to Customers using Insurance products and increasing the strong connection between Customers and Techcombank Key Accountabilities …
Skills: Insurance Consulting, Financial Planning, Sales, Customer Relationship Management, Claims Processing
Hà Nội, Vietnam · On-site
$10000k–$20000k/mo
Job Purpose - Người đảm nhiệm công việc này chịu trách nhiệm đảm bảo tư vấn và cung cấp các sản phẩm, dịch vụ tài chính cá nhân theo đúng nhu cầu của khách hàng, nhằm mang lại trải nghiệm tốt nhất cho khách hàng. - Người…
Skills: Financial consulting, Credit analysis, Loan disbursement, Customer relationship management, Sales
Hà Nội, Vietnam · On-site
Mục tiêu Người đảm nhiệm vị trí: - Thực hiện các công việc Đảm bảo chất lượng/Kiểm soát chất lượng/ Kiểm thử mức độ phức tạp với thời gian hạn chế và yêu cầu chất lượng cao. Trách nhiệm chính (1) 1. Triển khai công việc …
Skills: Manual Testing, Automation Testing, Performance Testing, API Testing, Web Testing
Hà Nội, Vietnam · On-site
Job Purpose The job holder responsible for: Perform the preparation and issuance of periodic and irregular reports related to banking activities at the request of the State Bank, relevant agencies, partners fully, timely…
Skills: Regulatory reporting, Financial reporting, Accounting, Data analysis, Banking regulations
Hà Nội, Vietnam · On-site
Job Purpose 'The Expert, Software Engineering role within TechcomBank’s IT Division – Development Engineering function is responsible for providing deep technical expertise, leading complex software development projects,…
Skills: Java, Typescript, Swift, Kotlin, Dart
Ho Chi Minh City, Vietnam · On-site
Job Purpose - The job holder is responsible for providing the best financial protection and safety solutions to customers using insurance products and increasing the strong bond between customers and Techcombank Key Acco…
Skills: Insurance Consulting, Financial Protection Planning, Customer Relationship Management, Sales, Claims Processing
Hà Nội, Vietnam · On-site
Job Purpose Ensuring all activities at the Payment & Trade Finance Department (Including: Domestic Payment, International Remittance, Import and Export Trade Finance, Treasury Operations) have exceeding service quality p…
Skills: Domestic Payment, International Remittance, Trade Finance, Treasury Operations, Risk Control
Lâm Đồng Province, Vietnam · On-site
Job Purpose 'The job holder is responsible for building, developing and managing Household customers. Responsible for consulting, sales & servicing, after-sales monitoring, risk management, debt recovery monitoring,... f…
Skills: Customer Relationship Management, Financial Consulting, Sales Planning, Risk Management, Debt Recovery
Lâm Đồng Province, Vietnam · On-site
Mục tiêu Người đảm nhận vị trí chịu trách nhiệm xây dựng, phát triển và quản lý khách hàng Tiểu thương. Chịu trách nhiệm tư vấn và bán hàng, chăm sóc, theo dõi sau bán hàng, quản trị rủi ro, theo dõi thu hồi nợ, … cho cá…
Skills: Customer Relationship Management, Financial Analysis, Credit Risk Management, Sales Strategy, Portfolio Management
Ho Chi Minh City, Vietnam · On-site
Job Purpose The job holder is responsible for building, developing and managing Household customers. Responsible for consulting, sales & servicing, after-sales monitoring, risk management, debt recovery monitoring,... fo…
Skills: Customer Relationship Management, Financial Consulting, Credit Appraisal, Risk Management, Debt Recovery
Ho Chi Minh City, Vietnam · On-site
Job Purpose Establish, manage, maintain, and develop relationships with the corporate client portfolio across assigned economic sectors and strategic corporate clients within CIBG. The objective is to gain deep understan…
Skills: Relationship Management, Corporate Banking, Credit Appraisal, Financial Planning, Debt Management
Ho Chi Minh City, Vietnam • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage a portfolio of priority banking customers by providing tailored financial solutions and maintaining high-quality service experiences. Responsible for business development, risk management compliance, and achieving assigned growth targets.
Requires a university degree in finance, economics, or related fields, with at least 5 years of experience in banking or direct sales. Proficiency in English and knowledge of credit operations and priority banking products are essential.
- The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority products and services
- The job holder is responsible for providing financial solutions on the customer portfolio to develop value và implement business targets.
- The job holder is responsible for managing , building and developing relationships with customers
1. CUSTOMERS: PROVIDE FINANCIAL SOLUTIONS THAT FITS CUSTOMERS' NEEDS
- Find information, analysis và assessment of customer needs to understand customers' comprehensive financial goals based on individual customer knowledge, segment và sub-segment knowledge and category knowledge
- Analyze the products or services that customers are using, the financial indicators of customers to evaluate the financial health of customers.
- Taking care of transactions, consulting solutions, proposing products and services for priority customers in accordance with the goals and financial needs and lifestyle of customers
- Manage and take care of the priority customer list assigned periodically và effectively evaluate the customer portfolio.
- Build customer network, expanding relationships from the existing customer portfolio to exploit and find potential customers.
2. SERVICES: PROVIDE PRIORITY BANKING SERVICES WITH EXCELLENT CUSTOMER EXPERIENCE
- Directly receive và execute customer transaction requests, cooperate with relevant departments, process according to SLA to bring the best service experience to customers.
- Continuously update customers with new features, new benefits of products and services that customers are using, policies and regulations that affect customer assets and market changing or trends
- Provide total service solutions for customers to meet the maximum needs of customers' transactions, savings, credit, investment, insurance.
- Record và respond to customers' opinions on products and services and propose solutions to improve service quality standards for priority customers
3. SYSTEM: OPERATIONAL COMPLIANCE và RISK MANAGEMENT
- Identify customer information (Amlock, KYC, SA ...) as well as warning signs before, during and after customer transactions, ensuring compliance with Techcombank's procedures and regulations and the law
- Perform in accordance with policies, regulations, processes, internal instructions and SLAs
- Fully complying with service quality standards and other Bank regulations from time to time
- Managing Credit risk, operational risk on customer portfolio
- Coordinate with departments / units in branches and internal Techcombank to quickly and thoroughly execute transactions and customer requests.
4. HUMAN RESOURCES: HUMAN DEVELOPMENT AND ORGANIZATIONAL CULTURE
- Managing the implementation of a personal development plan (PDP) to improve work efficiency and support to personal development.
- Complying with training programs required by TCB.
- Contribution to activities to build and develop organizational culture.
- Being ready to sharing information with others and having willingness mind to accept change
- Owning and taking responsibility at work through clear orientation towards outstanding results
- Building a cohesive culture that encourages colleagues to achieve success
- Fully aware of Techcombank's organizational culture and perform tasks in the spirit of 5 core values, TCB's behavioral standards, and Techcomer's DNA.
5. EFFECTIVE MANAGEMENT: PLAN MANAGEMENT và BUSINESS RESULTS
- Developing business plan và customer development, doing up/cross sale of products based on assigned customer portfolio to optimize customer benefits and achieve assigned business targets.
6. Other related tasks as assigned by management.
Senior Manager, Priority Banking Center or Manager, Priority Business Management
None
Priority Banking Center, branch, RBG Division IB, Card Center, PCC, CCA,…
Personal customers
Qualifications
- Graduated from a regular university with good or excellent grades. Priority training majors: economics, finance, banking, foreign trade, business administration. Priority is given to international students with equivalent training majors at prestigious overseas universities or candidates with CFA, CPA, and ACCA certificates.
- English proficiency: TOEIC certificate or equivalent according to bank's requirement
Domain Expertise
- At least 05 years of experience in credit, business, direct sales in the field of finance and banking. Preference will be given to candidates in similar positions at other banks
- Experienced in managing customer portfolios. Understanding the behavior and needs of Priority Customers. Knowledge of credit operations, products for priority customers including: transaction, savings, credit, investment, insurance, card... and have the ability to advise on a total financial solution package for customers
VƯỢT TRỘI HƠN MỖI NGÀY - BE GREATER
🌟𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗰𝗵𝗰𝗼𝗺𝗯𝗮𝗻𝗸 𝗩𝗶𝘀𝗶𝗼𝗻: Change banking, change lives. Uplifting everyone to reach their full potential. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: Be Greater. 🎯 𝗢𝘂𝗿 𝟱 𝗬𝗲𝗮𝗿 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 With a visionary five-year strategy, we're poised to elevate banking experiences while cementing as industry pioneers with talents around the world. 3 main pillars: 𝗗𝗜𝗚𝗜𝗧𝗔𝗟: Enablement & Empowerment, e.g., tools, dashboards, easy processes. 𝗗𝗔𝗧𝗔: Experience @ Scale, e.g., simple and intuitive banking-less clicks, personalized recommendation based on transaction history. 𝗧𝗔𝗟𝗘𝗡𝗧: Experience @ Scale, e.g., help frontline know customers & offer personalized recommendation. 🥇 𝗧𝗵𝗲 𝗕𝗮𝗻𝗸 𝗪𝗶𝘁𝗵 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗣𝗿𝗲𝘀𝘁𝗶𝗴𝗶𝗼𝘂𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 Step into a world of banking excellence. Our institution stands tall among the industry's elite, adorned with a myriad of prestigious awards. From global recognition for innovation to accolades for exceptional customer service, each accolade signifies our unwavering commitment to excellence. These honors showcase our dedication to setting the benchmark in banking, ensuring every client receives unparalleled service and expertise. 👉 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗧𝗮𝗹𝗲𝗻𝘁 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗷𝗼𝗯 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗮𝘁: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: [email protected]
Offices: 6 Quang Trung Street, Hoan Kiem District, Ha Noi, VN · 119 Tran Duy Hung Street, Cau Giay District, Hanoi City, VN · 23 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, VN
VƯỢT TRỘI HƠN MỖI NGÀY - BE GREATER
🌟𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗰𝗵𝗰𝗼𝗺𝗯𝗮𝗻𝗸 𝗩𝗶𝘀𝗶𝗼𝗻: Change banking, change lives. Uplifting everyone to reach their full potential. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: Be Greater. 🎯 𝗢𝘂𝗿 𝟱 𝗬𝗲𝗮𝗿 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 With a visionary five-year strategy, we're poised to elevate banking experiences while cementing as industry pioneers with talents around the world. 3 main pillars: 𝗗𝗜𝗚𝗜𝗧𝗔𝗟: Enablement & Empowerment, e.g., tools, dashboards, easy processes. 𝗗𝗔𝗧𝗔: Experience @ Scale, e.g., simple and intuitive banking-less clicks, personalized recommendation based on transaction history. 𝗧𝗔𝗟𝗘𝗡𝗧: Experience @ Scale, e.g., help frontline know customers & offer personalized recommendation. 🥇 𝗧𝗵𝗲 𝗕𝗮𝗻𝗸 𝗪𝗶𝘁𝗵 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗣𝗿𝗲𝘀𝘁𝗶𝗴𝗶𝗼𝘂𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 Step into a world of banking excellence. Our institution stands tall among the industry's elite, adorned with a myriad of prestigious awards. From global recognition for innovation to accolades for exceptional customer service, each accolade signifies our unwavering commitment to excellence. These honors showcase our dedication to setting the benchmark in banking, ensuring every client receives unparalleled service and expertise. 👉 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗧𝗮𝗹𝗲𝗻𝘁 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗷𝗼𝗯 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗮𝘁: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: [email protected]
Offices: 6 Quang Trung Street, Hoan Kiem District, Ha Noi, VN · 119 Tran Duy Hung Street, Cau Giay District, Hanoi City, VN · 23 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, VN
