Hà Nội, Vietnam · On-site
Key Accountabilities 1. Quản trị trải nghiệm khách hàng trên mạng xã hội - Theo dõi, phát hiện và xử lý các phản ánh, thảo luận tiêu cực liên quan đến thương hiệu, sản phẩm và dịch vụ trên các nền tảng mạng xã hội. - Quả…
Skills: Social Listening, Social Media Monitoring, Customer Experience Management, Crisis Communication, Reputation Management
Hà Nội, Vietnam · On-site
Job Purpose The job holder responsible for: - Leads team to design and develop programs, algorithms and automated processes to cleanse, integrate and evaluate large datasets from disparate sources and implement complex b…
Skills: Data Engineering, Data Architecture, ETL, Big Data Technologies, Python
Hà Nội, Vietnam · On-site
Job Purpose The Job Holder: Coordinate IT division activities and operations to secure efficiency and compliance to company policies Key Accountabilities (1) 1. IT Procurement Management Consolidate and manage IT procure…
Skills: IT Procurement, Vendor Management, IT Administration, Budget Management, Asset Management
Lào Cai, Lào Cai Province, Vietnam · On-site
Job Purpose - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority products and services…
Skills: Relationship Management, Financial Solutions, Credit Analysis, Customer Portfolio Management, Investment Advisory
Hà Nội, Vietnam · On-site
Job Purpose 'Sở hữu thiết kế kỹ thuật, lựa chọn giải pháp công nghệ và bắt tay vào phát triển để đáp ứng nhu cầu kinh doanh thực tế. Tham gia xây dựng kiến trúc hệ thống, xây dựng và đảm bảo các tiêu chuẩn kiến trúc …
Skills: Solution Architecture, System Architecture, Technology Strategy, Software Development, System Integration
Hà Nội, Vietnam · On-site
Job Purpose The Senior Banker is the most senior individual contributor within the Corporate & Investment Banking Group (CIBG). This role is pivotal in driving business growth and maintaining strategic client relationshi…
Skills: Corporate banking, Investment banking, Business development, Strategic relationship management, Financial modeling
Hà Nội, Vietnam · On-site
Job Purpose - Người đảm nhận vị trí này có trách nhiệm quản lý quá trình tuyển dụng. - Người đảm nhận vị trí sẽ hợp tác chặt chẽ với các bộ phận kinh doanh để đáp ứng nhu cầu nhân sự của ngân hàng bằng cách xác định, thu…
Skills: Talent acquisition, Recruitment, HR administration, Candidate sourcing, Interviewing
Hà Nội, Vietnam · On-site
Job Purpose - Người đảm nhận vị trí này có trách nhiệm quản lý quá trình tuyển dụng. - Người đảm nhận vị trí sẽ hợp tác chặt chẽ với các bộ phận kinh doanh để đáp ứng nhu cầu nhân sự của ngân hàng bằng cách xác định, thu…
Skills: HR Operations, Talent Acquisition, Employee Relations, Recruitment, Onboarding
Hà Nội, Vietnam · On-site
Job Purpose 1. Mục tiêu và vai trò Xây dựng năng lực phân tích nâng cao để hỗ trợ ra quyết định dựa trên dữ liệu nhằm: Thiết lập phương pháp luận và năng lực AI/ML Nâng cao chất lượng dự báo Tối ưu hóa nguồn lực và hiệu …
Skills: Python, SQL, Machine Learning, Time Series Forecasting, Data Pipelines
Hà Nội, Vietnam · On-site
Job Purpose - The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented throu…
Skills: Portfolio Management, Waterfall Methodology, Agile Methodology, Project Management, Program Management
Hà Nội, Vietnam · On-site
Job Purpose - The job holder build and develop strategic Brand projects and take responsibility for short-term and long-term implementation results. - The job holder connecting other units to ensure the synchronization o…
Skills: Brand management, Strategic planning, Project management, Brand identity, Marketing strategy
Hà Nội, Vietnam · On-site
Job Purpose Developing and managing offline brand assets and physical brand touchpoints to ensure a consistent and premium Techcombank brand experience across customer journeys. Leads the development, implementation, and…
Skills: Brand Management, Brand Identity Development, Brand Experience Management, Customer Experience Design, Omnichannel Branding
Huế, Vietnam · On-site
Job Purpose - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt collection monitoring, ... f…
Skills: Customer Relationship Management, SME Banking, Financial Consulting, Credit Appraisal, Risk Management
Ho Chi Minh City, Vietnam · On-site
Job Purpose Người đảm nhận vị trí chịu trách nhiệm xây dựng, phát triển và quản lý khách hàng Tiểu thương. Chịu trách nhiệm tư vấn và bán hàng, chăm sóc, theo dõi sau bán hàng, quản trị rủi ro, theo dõi thu hồi nợ, … cho…
Skills: Customer Relationship Management, Credit Appraisal, Financial Consulting, Risk Management, Sales Planning
Hà Nội, Vietnam · On-site
Job Purpose Primarily responsible for sourcing, developing, and managing relationships with corporate clients; providing advisory on non-credit products and services to mobilize funds (such as deposits, cash management s…
Skills: Corporate Banking, Cash Management, FX Spot Transactions, Financial Analysis, Risk Assessment
Hà Nội, Vietnam · On-site
Job Purpose The Job Holder is responsible for designing, implementing and continuously improving learning and capability development programs for Technology Division. The role focuses on technology workforce capability, …
Skills: Learning and Development, Capability Development, Competency Frameworks, Instructional Design, Skill Taxonomy
Hà Nội, Vietnam · On-site
Job Purpose Act as a Technology Finance Expert within IT Administration, responsible for driving financial transparency, budget discipline, cost optimization and investment insights for Technology Division. Support IT bu…
Skills: Financial Management, Budgeting, Cost Control, Financial Reporting, Investment Evaluation
Ho Chi Minh City, Vietnam · On-site
Mục tiêu - Người đảm nhận vị trí xây dựng, phát triển và quản lý với KH. Chịu trách nhiệm tư vấn và bán hàng, chăm sóc/theo dõi sau bán hàng, quản trị rủi ro, theo dõi thu hồi nợ,... cho các KH được phân công từng thời k…
Skills: Corporate Relationship Management, Credit Risk Management, Financial Consulting, Credit Appraisal, Debt Collection
Ho Chi Minh City, Vietnam · On-site
Mục tiêu Người đảm nhận vị trí xây dựng, phát triển và quản lý với KH. Chịu trách nhiệm tư vấn và bán hàng, chăm sóc/theo dõi sau bán hàng, quản trị rủi ro, theo dõi thu hồi nợ,... cho các KH được phân công từng thời kì …
Skills: Corporate Sales, Credit Appraisal, Risk Management, Financial Consulting, Debt Collection
Hà Nội, Vietnam · On-site
Job Purpose The job holder is responsible for building, managing, participating in the development of one of the following areas: a. IS Practice: Evaluate deployment, develop security solutions/Design, test information s…
Skills: Information Security Assurance, Penetration Testing, Vulnerability Assessment, Identity And Access Management, Network Security
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The role involves managing customer experience on social media by monitoring discussions, handling negative feedback, and proactively promoting positive brand imagery. Additionally, it requires performing social listening, analyzing customer data, and managing communication regarding service updates or potential risks.
Candidates must hold at least a bachelor's degree in Marketing, Communications, Finance, or related fields. Preference is given to those with experience in social listening, customer experience management, or crisis communication within the banking or fintech sectors.
1. Quản trị trải nghiệm khách hàng trên mạng xã hội
2. Social Listening & Phân tích dữ liệu khách hàng
3. Truyền thông cảnh báo và quản trị thông tin dịch vụ
4. Quản trị rủi ro truyền thông & quản lý đối tác
• Social Listening/Social Media Monitoring
• Customer Experience Management
• Social Media Communication
• Reputation Management hoặc Crisis Communication
- Ưu tiên ứng viên có ít nhất 1 trong các kinh nghiệm sau:
• Từng làm việc trong ngành Ngân hàng/Tài chính/Fintech
• Có kinh nghiệm quản trị trải nghiệm khách hàng
• Có kinh nghiệm truyền thông mạng xã hội
• Có kinh nghiệm xử lý khủng hoảng truyền thông
VƯỢT TRỘI HƠN MỖI NGÀY - BE GREATER
🌟𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗰𝗵𝗰𝗼𝗺𝗯𝗮𝗻𝗸 𝗩𝗶𝘀𝗶𝗼𝗻: Change banking, change lives. Uplifting everyone to reach their full potential. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: Be Greater. 🎯 𝗢𝘂𝗿 𝟱 𝗬𝗲𝗮𝗿 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 With a visionary five-year strategy, we're poised to elevate banking experiences while cementing as industry pioneers with talents around the world. 3 main pillars: 𝗗𝗜𝗚𝗜𝗧𝗔𝗟: Enablement & Empowerment, e.g., tools, dashboards, easy processes. 𝗗𝗔𝗧𝗔: Experience @ Scale, e.g., simple and intuitive banking-less clicks, personalized recommendation based on transaction history. 𝗧𝗔𝗟𝗘𝗡𝗧: Experience @ Scale, e.g., help frontline know customers & offer personalized recommendation. 🥇 𝗧𝗵𝗲 𝗕𝗮𝗻𝗸 𝗪𝗶𝘁𝗵 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗣𝗿𝗲𝘀𝘁𝗶𝗴𝗶𝗼𝘂𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 Step into a world of banking excellence. Our institution stands tall among the industry's elite, adorned with a myriad of prestigious awards. From global recognition for innovation to accolades for exceptional customer service, each accolade signifies our unwavering commitment to excellence. These honors showcase our dedication to setting the benchmark in banking, ensuring every client receives unparalleled service and expertise. 👉 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗧𝗮𝗹𝗲𝗻𝘁 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗷𝗼𝗯 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗮𝘁: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: [email protected]
Offices: 6 Quang Trung Street, Hoan Kiem District, Ha Noi, VN · 119 Tran Duy Hung Street, Cau Giay District, Hanoi City, VN · 23 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, VN
VƯỢT TRỘI HƠN MỖI NGÀY - BE GREATER
🌟𝗔𝗯𝗼𝘂𝘁 𝗧𝗲𝗰𝗵𝗰𝗼𝗺𝗯𝗮𝗻𝗸 𝗩𝗶𝘀𝗶𝗼𝗻: Change banking, change lives. Uplifting everyone to reach their full potential. 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: Lead the digital transformation of the financial industry, enabling individuals, businesses, and corporations to progress and thrive sustainably. 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲: Be Greater. 🎯 𝗢𝘂𝗿 𝟱 𝗬𝗲𝗮𝗿 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 With a visionary five-year strategy, we're poised to elevate banking experiences while cementing as industry pioneers with talents around the world. 3 main pillars: 𝗗𝗜𝗚𝗜𝗧𝗔𝗟: Enablement & Empowerment, e.g., tools, dashboards, easy processes. 𝗗𝗔𝗧𝗔: Experience @ Scale, e.g., simple and intuitive banking-less clicks, personalized recommendation based on transaction history. 𝗧𝗔𝗟𝗘𝗡𝗧: Experience @ Scale, e.g., help frontline know customers & offer personalized recommendation. 🥇 𝗧𝗵𝗲 𝗕𝗮𝗻𝗸 𝗪𝗶𝘁𝗵 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗣𝗿𝗲𝘀𝘁𝗶𝗴𝗶𝗼𝘂𝘀 𝗔𝘄𝗮𝗿𝗱𝘀 Step into a world of banking excellence. Our institution stands tall among the industry's elite, adorned with a myriad of prestigious awards. From global recognition for innovation to accolades for exceptional customer service, each accolade signifies our unwavering commitment to excellence. These honors showcase our dedication to setting the benchmark in banking, ensuring every client receives unparalleled service and expertise. 👉 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗧𝗮𝗹𝗲𝗻𝘁 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗷𝗼𝗯 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗮𝘁: - Website: http://techcombankjobs.com/en - Fanpage: @Techcombank Careers - Email: [email protected]
Offices: 6 Quang Trung Street, Hoan Kiem District, Ha Noi, VN · 119 Tran Duy Hung Street, Cau Giay District, Hanoi City, VN · 23 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, VN
