Batangas City, Batangas, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Curriculum Design, Training Delivery, Facilitation, Project Management, Conflict Management
Las Pinas, National Capital District, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Intraday Performance Management, Forecast Analysis, Service Level Monitoring, Schedule Adherence, Root Cause Analysis
Angeles, Central Luzon, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Curriculum Design, Training Delivery, Microsoft Applications, Google Applications, Problem Solving
Batangas City, Batangas, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Intraday Performance Management, Forecast Analysis, Service Level Monitoring, Schedule Adherence, Root Cause Analysis
Batangas City, Batangas, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Quality Analysis, Customer Service, Data Analysis, Reporting, Calibration
Meycauayan, Bulacan, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Strategic Planning, Financial Modeling, P&L Management, Variance Analysis, Team Leadership
Navi Mumbai, Maharashtra, India · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Customer Experience, Digital Services, Adaptability, Consistency
New Braunfels, Texas, United States · Remote OK
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Customer Service, Call Center Operations, Healthcare Benefits Navigation, Windows PC Applications, Enrollment Assistance
San Antonio, Texas, United States · On-site
$63k–$75k/yr
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Training Design, People Management, Coaching, Mentoring, Project Management
Imus, Cavite, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Customer Service, Problem Solving, Critical Thinking, English Fluency, Written Communication
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: English Proficiency, Portuguese Proficiency, Customer Service, Troubleshooting, Conflict Resolution
Barranquilla, Tolima, Colombia · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: English Proficiency, Verbal Communication, Written Communication, Customer Service, Email Support
Navi Mumbai, Maharashtra, India · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Team Leadership, Customer Experience, Digital Services, Operational Consistency, People Management
Las Pinas, National Capital District, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Quality Analysis, Customer Service, Data Analysis, Reporting, Calibration
Fukuoka, Japan · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Customer Experience, KPI Management, Typing (30 WPM), Windows OS, Apple OS X
Chandler, Arizona, United States · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Operations Management, P&L Management, Resource Forecasting, Performance Management, Autonomous Vehicle Technical Literacy
Tijuana, Baja California, Mexico · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Facilities Management, Building Maintenance, Vendor Management, Budget Tracking, HVAC Maintenance
Colombia · Remote OK
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Security Event Detection, Incident Investigation, TCP/IP Troubleshooting, Network Knowledge, Incident Response
Las Pinas, National Capital District, Philippines · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Workday, Business Analysis, HRIS, Data Analysis, Requirements Gathering
Baltimore, Maryland, United States · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Curriculum Design, Technical Training, Instructional Delivery, Project Management, Conflict Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Learning Experience Leader is responsible for designing and expanding training and development programs aligned with product-specific methodologies. They create curricula, deliver technical preparatory training, and continuously improve learning opportunities across the organization.
Candidates need 1 to 2 years of experience in training or teaching and proficiency in Microsoft and Google applications. Strong communication, facilitation skills, and the ability to work a flexible schedule including weekends and holidays are required.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives.
As a Learning Experience Leader, you will:
Set the standards and expectations through your conduct, work ethic, integrity, and character;
Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
Accomplish projects and motivate trainees through effective training;
Continuously improve training programs and the other learning opportunities across the organization;
Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
Act as the content expert, and maintain relevant training documents and training materials for training conducted;
Develop and create effective induction programs;
Monitor and review trainees’ progress through questionnaires and discuss with their managers;
Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
Research and present new technologies and methodologies in workplace learning; and
Ensure that all trainees adhere to the company’s Code of Conduct.
Do you have what it takes to become a Learning Experience Leader?
With at least 1 to 2 years of working experience in a related field (training or teaching experience)
Proficient in Microsoft and Google applications
A problem solver and critical thinker
Can present and facilitate a class discussion
Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
Has excellent oral and written communication skills
Can work in a flexible schedule including weekends, holidays, and longer hours.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Digital Customer Experience. Trust & Safety. AI Services.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Offices: 1650 Independence Dr, New Braunfels, Texas 78132, US · 24th Street corner 7th Avenue, 17th Floor, Twenty Four Seven McKinley Building,, Taguig, Metro Manila 1634, PH · E. Aguinaldo Highway corner Nueno Avenue, 2F, Lumina Point, Imus, Cavite 4103, PH · 962 Aurora Blvd, Quezon City, National Capital Region, PH · 5 Apacible Street, Poblacion, Batangas 4200, PH
Digital Customer Experience. Trust & Safety. AI Services.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Offices: 1650 Independence Dr, New Braunfels, Texas 78132, US · 24th Street corner 7th Avenue, 17th Floor, Twenty Four Seven McKinley Building,, Taguig, Metro Manila 1634, PH · E. Aguinaldo Highway corner Nueno Avenue, 2F, Lumina Point, Imus, Cavite 4103, PH · 962 Aurora Blvd, Quezon City, National Capital Region, PH · 5 Apacible Street, Poblacion, Batangas 4200, PH
