Sofia, Sofia-City, Bulgaria · Remote OK
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with ic…
Skills: Network Engineering, LAN, WAN, WLAN, SD-WAN
Mandaluyong, Metro Manila, Philippines · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Training coordination, Sales training, Performance management, Data analysis, Stakeholder management
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Technical Support, NetApp Hardware, OnTap, Troubleshooting, NAS
Mandeville, Jamaica · On-site
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and bac…
Skills: Customer service, Collections, Communication, Problem solving, Multi-tasking
Mandeville, Jamaica · On-site
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with ic…
Skills: Customer service, Communication, Problem solving, Analytical skills, Critical thinking
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Customer service, Communication, Problem-solving, Multitasking, Data entry
Cairo, Cairo, Egypt · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Customer Support, Communication, Problem-solving, Phone Etiquette, CRM Tools
Sofia, Sofiya, Bulgaria · On-site
Company Description At Sutherland, we are committed to creating exceptional experiences for both our clients and our employees. As a global leader in business and digital transformation, we combine innovation, technology…
Skills: KYC, Compliance, Analytical skills, Problem-solving, Attention to detail
Alexandria, Alexandria, Egypt · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: English Fluency, Customer Service, Customer Support, Customer Satisfaction, Customer Experience
Alexandria, Alexandria, Egypt · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Customer Service, Customer Support, Communication, Phone Etiquette, Problem-solving
Alexandria, Alexandria, Egypt · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Customer Service, Customer Support, Communication, Problem-solving, Active listening
Fredericton, New Brunswick, Canada · Remote Solely
Company Description Apply and complete testing to move to recruiter contact stage. We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting custo…
Skills: Customer service, Contact center, Streaming services, Troubleshooting, Technical support
Dallas, Texas, United States · Remote Solely
Company Description At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our…
Skills: Customer service, Sales, Telesales, Property and casualty insurance, Communication
Cairo, Cairo, Egypt · On-site
$22k–$28k/mo
Job Description 💼 Position: Customer Service Representative | English Speakers We're Hiring: Customer Service Representatives ✨ Why Join Us? 💰 Earn up to 300,000 EGP annually with opportunities to increase your income.…
Skills: Customer service, English proficiency, Communication, Problem solving
Cairo, Cairo, Egypt · On-site
$13k–$14k/mo
Job Description 💼 Position: Customer Service Representative | English Speakers We're Hiring: Customer Service Representatives ✨ Why Join Us? 💰 Earn up to 300,000 EGP annually with opportunities to increase your income.…
Skills: English Proficiency, Customer Service, Chat Support, Communication Skills
Taguig, Metro Manila, Philippines · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Clinical utilization review, Insurance practice management, Healthcare consulting, Bill review, Strategic planning
Clark Freeport Zone, Pampanga, Philippines · On-site
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with ic…
Skills: Technical Training, Instructional Design, Coaching, Performance Management, Microsoft Office
Tarlac City, Tarlac, Philippines · On-site
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with ic…
Skills: Technical training, Customer service, Coaching, Performance analysis, Training needs identification
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and bac…
Skills: Palo Alto Firewalls, AWS Cloud, Network Security, Cisco, F5
Kingston, Jamaica · On-site
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and bac…
Skills: Customer service, Problem solving, Technical troubleshooting, Communication, Time management
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The Network Engineer will design, implement, and support enterprise-level network architectures including LAN, WAN, and cloud solutions. They are also responsible for providing Tier 2/3 support for network incidents, ensuring security compliance, and leading technical network projects.
Candidates must have a Bachelor's degree in a relevant field and at least 7 years of enterprise network engineering experience. Proficiency in routing, switching, network security, and cloud infrastructure is required, with certifications like CCNP or CCIE considered a plus.
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Sutherland is seeking a qualified Network Engineer to join our Bulgaria team! If you have deep enterprise network engineering experience, we want to hear from you!
In this role you'll get to:
Design, implement, and support enterprise LAN, WAN, WLAN, SD-WAN, and cloud networking solutions.
Develop and maintain network architecture standards, diagrams, and technical documentation.
Evaluate and recommend network technologies, hardware, and software solutions.
Lead network upgrades, migrations, and modernization initiatives.
Provide Tier 2/3 support for complex network incidents and outages.
Perform root cause analysis and implement corrective actions for recurring issues.
Ensure network availability, performance, and reliability through proactive monitoring and maintenance.
Participate in on-call support and incident response activities as required.
Implement and maintain network security controls, including firewalls, VPNs, NAC, segmentation, and secure remote access.
Collaborate with cybersecurity teams to identify and remediate vulnerabilities.
Support compliance, audit, and risk management requirements.
Maintain network security standards and best practices.
Cloud & Infrastructure Integration
Design and support connectivity to Azure, AWS, GCP and OCI.
Integrate network services with enterprise infrastructure platforms.
Support hybrid-cloud and multi-cloud networking architectures.
Implement automation and infrastructure-as-code solutions where appropriate.
Project Leadership
Lead technical aspects of network-related projects from planning through implementation.
Coordinate with vendors, service providers, and internal stakeholders.
Mentor junior engineers and provide technical guidance across the team.
Develop project plans, implementation procedures, and testing strategies.
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
7+ years of enterprise network engineering experience.
Advanced knowledge of routing, switching, wireless networking, and network security technologies.
Experience with Cisco, Palo Alto, F5, or similar enterprise platforms.
Strong troubleshooting and analytical skills.
Experience supporting large-scale and mission-critical environments.
Cisco CCNP or equivalent certification.
Experience with Cloud networking.
Experience with SD-WAN and network automation technologies.
Knowledge of scripting and automation using Python, PowerShell, Terraform, or Ansible.
Industry certifications such as CCIE, CISSP, Azure Network Engineer Associate, or AWS Advanced Networking Specialty.
BGP, MPLS, and routing protocols
Layer 2/Layer 3 switching technologies
Wireless networking and controller-based architectures
VPN, Firewall, IDS/IPS, and Zero Trust technologies
SD-WAN and Internet connectivity solutions
Cloud native and hybrid-cloud networking
Network monitoring and performance management tools
Automation and Infrastructure-as-Code methodologies
All your information will be kept confidential according to EEO guidelines.
We are a leading AI-driven business transformation company. We work with iconic brands worldwide.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
We are a leading AI-driven business transformation company. We work with iconic brands worldwide.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
