Silver Bell Group is a dynamic, fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across different industries by building,…
Do you speak one of the following languages at an advanced level? Ukrainian Russian Dutch Slovak Czech Danish Swedish Norwegian Romanian Bulgarian Silver Bell Group is officially the largest Serban BPO company. We are a …
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Do you speak one of the following languages at an advanced level? Ukrainian Russian Dutch Slovak Czech Danish Swedish Norwegian Romanian Bulgarian Silver Bell Group is officially the largest Serban BPO company. We are a …
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Customer Support Agent (Service Support) - Danish language
Remote Solely
Entry level
This is a remote position. Silver Bell Group is a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across differe…
Customer Support Agent (Service Support) - Danish language
Remote Solely
Entry level
This is a remote position. Silver Bell Group is a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across differe…
Skills: Customer Service, Danish Language, Problem Solving, Conflict Resolution, Communication
Are you passionate about providing exceptional customer support through voice and email channels? Silver Bell Group is currently recruiting Customer Support Specialists in Bulgarian for one of the leading online shopping…
Skills: Customer support, Bulgarian language, English language, Communication skills, Customer-centric approach
Are you passionate about providing exceptional customer support through voice and email channels? Silver Bell Group is currently recruiting Customer Support Specialists in Bulgarian for one of the leading online shopping…
Skills: Bulgarian Fluency, English Proficiency, Customer Support, Communication Skills, Customer-centric Approach
The HR Business Partner will collaborate with the Head of HR to shape and implement people strategies and act as a strategic partner to business leaders. Key duties include managing performance systems, talent pipelines, and providing guidance on labor law and employee relations.
Requirements
Candidates must have a university degree and 4-5 years of HR experience, specifically in business partnering or development roles. Proficiency in English, strong analytical skills, and knowledge of labor law are required.
Full job description
Silver Bell Group is a dynamic,
fast-expanding outsourcing company where recruitment is an operational driver
and not just a support function. We support 50+ international clients across
different industries by building, managing and leading teams for them. We are looking for an experienced HR Business
Partner to work closely with our Head of HR on shaping and implementing people
strategy across the organization. In this role, you will act as a strategic
partner to business leaders and support the development of people, leadership
capabilities, and HR practices.
Key Responsibilities:
Work closely
with the Head of HR as a strategic partner, shaping the
development and implementation of the company’s HR strategy and key HR
initiatives.
Act as a
strategic HR partner to management, providing guidance on people
management, HR policies, and labor law matters.
Partner with
business leaders to ensure effective implementation and continuous
improvement of HR processes.
Analyze HR
data and workforce insights to identify organizational needs and propose
solutions that support business goals.
Develop and
implement the performance management system and support managers in
goal setting, performance reviews, and employee development.
Lead talent
management and succession planning processes, including identification
of high-potential employees and development of talent pipelines.
Design and
support employee development initiatives, including competency
assessments, development plans, and leadership development programs.
Facilitate talent
and development discussions with business leaders and support career
development processes.
Identify
learning and development needs and coordinate training initiatives aligned
with organizational priorities.
Support
initiatives related to employer branding, corporate culture, and
employee engagement.
Provide HR
support to managers in complex employee relations matters, including
disciplinary procedures and other HR-related issues.
Requirements:
University
degree.
Minimum 4–5
years of experience in Human Resources, preferably in a business
partnering or HR development role.
Strong
knowledge of HR processes and labor law.
Experience
in performance management, talent development, or organizational
development.
Strong analytical
thinking and ability to translate data into HR insights.
Excellent communication
and stakeholder management skills.
Experience
in leading HR initiatives and cross-functional projects.
Advanced MS
Office skills and fluency in English.
What we offer:
Competitive compensation with performance-based bonuses
Dynamic recruitment environment with growth opportunities
Exposure to diverse clients, roles and hiring models
Clear expectations with measurable performance goals
Ongoing mentorship and strong managerial support
Private health insurance and hybrid workmodel
Related keywords
Human ResourcesHRBPOutsourcingPeople StrategyWorkforce InsightsCompetency AssessmentsLeadership DevelopmentCorporate CultureDisciplinary ProceduresTalent Pipeline
Silver Bell Group is providing professional BPO services to clients worldwide.
Since 2014, we’ve been the gateway for visionary businesses to enter – and stay – in the European market.
We build exclusive, dedicated teams from South and East Europe who work as an extension of your company – trained to your standards, driven by your goals, and equipped with the insight only locals can bring.
Our boutique approach means we never take a one-size-fits-all route. We serve a select number of clients at a time, designing solutions tailored to their industry, culture, and ambitions. This is how we’ve successfully delivered in 12 industries – from tech and e-commerce to hospitality and finance – each with its own pace and expectations.
With offices strategically located across the globe, we stay close to both our clients and the talent that drives their success, ensuring seamless communication and cultural alignment at every stage.
Our people are not just skilled – they’re invested in your success.
That’s why our model helps companies save up to 62% compared to in-house teams, while giving them a partner who knows the terrain, speaks the language, and turns opportunity into lasting impact.
Offices: Knez Mihailova 10, Belgrade, 11000, RS
Business process outsourcingTraining and talent managementCustomer experienceCustomer engagement servicesHuman capital servicesFinance and back office servicesTechnical supportCustomer acquisitions and retentionITMarketing
Silver Bell Group is providing professional BPO services to clients worldwide.
Since 2014, we’ve been the gateway for visionary businesses to enter – and stay – in the European market.
We build exclusive, dedicated teams from South and East Europe who work as an extension of your company – trained to your standards, driven by your goals, and equipped with the insight only locals can bring.
Our boutique approach means we never take a one-size-fits-all route. We serve a select number of clients at a time, designing solutions tailored to their industry, culture, and ambitions. This is how we’ve successfully delivered in 12 industries – from tech and e-commerce to hospitality and finance – each with its own pace and expectations.
With offices strategically located across the globe, we stay close to both our clients and the talent that drives their success, ensuring seamless communication and cultural alignment at every stage.
Our people are not just skilled – they’re invested in your success.
That’s why our model helps companies save up to 62% compared to in-house teams, while giving them a partner who knows the terrain, speaks the language, and turns opportunity into lasting impact.
Offices: Knez Mihailova 10, Belgrade, 11000, RS
Business process outsourcingTraining and talent managementCustomer experienceCustomer engagement servicesHuman capital servicesFinance and back office servicesTechnical supportCustomer acquisitions and retentionITMarketing