Lewisham, England, United Kingdom · On-site
$29k–$34k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Case Management, Advice and Guidance, Risk Management, Outreach, Stakeholder Engagement
Kingston, Jamaica · On-site
$30k–$32k/yr
Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the …
Skills: Interpersonal Skills, Mediation, Caseload Management, Resilience, Target-driven Mindset
Derby, England, United Kingdom · On-site
$31k–$33k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer Service
Derby, England, United Kingdom · On-site
$26k–$30k/yr
Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the …
Skills: Communication, Interpersonal Skills, Teamwork, Independent Working, Results-driven Attitude
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Engage individuals serving community sentences or on licence to help them overcome personal and work-related barriers. Deliver one-to-one and group interventions while managing risk and maintaining strong relationships with referral organisations.
Requires experience in the Justice Sector and working in target-driven environments, with a minimum of 2 A-Levels or equivalent. Candidates must pass an Enhanced Level 1 Security Vetting Check and possess strong administrative and communication skills.
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.
£29,000 to £33,500
Working Hours/Pattern:
Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.
Do you have experience of working in the Justice Sector?
Have you got experience of providing advice, guidance and support?
Then consider the role of Ex-Offender Support Worker at Reed in Partnership!
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
Internal applications for this role close on 26/06/2026
Please note this is a 12 month fixed term role.
Due to the nature of the role and Participants on the programme, if successful you will be required to pass an Enhanced Level 1 Security Vetting Check. This includes ID and proof of address checks, an Enhanced DBS, referencing and checks of both spent & unspent cautions & convictions. Therefore, your recruiter may ask for this information during the recruitment process, and your start date may be affected by the length of the checks.
What is the role about?
A Support Worker is responsible engaging people serving a community sentence or on licence from prison and providing services to aid them to lead law abiding lives and access mainstream activity. They will provide one-to-one and group support to help programme participants overcome personal and work related barriers.
A Support Worker will work towards targets and guidelines in accordance with the programme obligations and Reed in Partnership processes.
Just some of your day-to-day responsibilities will include:
Attraction
Attraction includes developing and maintaining strong relationships with front-line staff in referral organisations such as the National Probation Service. Support Workers will conduct outreach activity to promote the programme to staff and potential participants including via events and briefing sessions.
Engagement and Assessment
Support Workers plan for their appointments with Participants to ensure effective use of time, rapport building and an adequate two way exchange with the Participant. Using a variety of forms and processes, Support Workers will identify Participants goals, aspirations, barriers and needs either directly or through internal and external contacts.
Participant Progression
Support Workers help participants to identify suitable activities to support progression. Support Workers actively help participants to address their personal and work-related barriers with the aim of progressing them to mainstream provisions (such as drug and alcohol services, employment programmes etc.) following their completion of the programme.
One to One and Group Activity Delivery
Support Workers deliver specific interventions to participants, on both a one-to-one and a group basis. Activities will vary, depending on a Support Workers caseload, and it is important that each activity represents a positive experience for the participant, ensuring engagement is sustained.
Administration & Quality
Support Workers ensure accurate and timely recording and review of all Participant details and requirements through every intervention. Adherence to all administrative requirements of programme delivery is mandatory.
Monitoring and Managing Risk
Support Workers work with those responsible for Offender Management to regularly review participant risk management strategies in order to protect the public and agree work to strengthen participant protective factors.
What’s in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found Here
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
Essential Attainments:
Experience of working in the Justice Sector, e.g. Ministry of Justice, Probation Service or working with offenders
Experience of working in a performance target driven environment.
Experience of providing advice, guidance & support to a caseload of participants.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.
Desirable Attainments:
Experience of working in a fast paced environment.
Degree or relevant qualification. Degree topics may include psychology, sociology, criminology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve.
Level 3 or 4 NVQ in Advice & Guidance or equivalent or Probation qualification.
Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian, Tamil and Greek (Dependent on programme).
Essential Criteria
Support Workers attributes include Achievement Orientation, Accuracy Orientation, Advice and Guidance, Challenge and Resilience, Flexibility and Adaptability, Empathy and Empowerment, Honesty and Integrity, Planning and Decision Making, Selling and Influencing, and Team Orientation.
Technical skills include strong administration skills, good computer/technology skills, basic numeracy skills and good written communication/record keeping skills.
Personal interests include interest in people and willingness to learn.
Personal circumstances include willingness to travel locally (e.g. to meet Participants/Partners).
Desirable Criteria
Experience of the CATS+ system, or similar
Personal interests include interest in career and self-development.
Personal circumstances include willingness to work flexible hours (e.g. to make retention calls, help run outreach activities outside of normal working hours)
Fluency in more than one language
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Transforming people and their communities.
Reed in Partnership is a trusted provider of public services. We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces. Our partnerships enable millions of people to access services that transform their lives and their communities. Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment, skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
Transforming people and their communities.
Reed in Partnership is a trusted provider of public services. We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces. Our partnerships enable millions of people to access services that transform their lives and their communities. Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment, skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
