Ipswich, England, United Kingdom · On-site
$35k–$43k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Coaching, Mentoring
Leicester, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Customer service, Invigilation, Attention to detail, Accuracy, Decision-making
Hull, England, United Kingdom · On-site
$29k–$30k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Chesterfield, England, United Kingdom · On-site
$28k–$30k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Croydon, England, United Kingdom · Hybrid
$35k–$38k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Sales, Account management, Business development, Relationship building, Stakeholder management
Southend, Scotland, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Customer service, Invigilation, Attention to detail, Multitasking, Decision-making
Chelmsford, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Leadership, Customer service, Invigilation, Attention to detail, Conflict resolution
Grantham, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Leadership, Customer service, Invigilation, Attention to detail, Decision-making
United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Data manipulation, Report writing, Customer service, Excel, Attention to detail
Luton, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Customer service, Invigilation, Attention to detail, Accuracy, Multi-tasking
London, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Customer service, Invigilation, Attention to detail, Accuracy, Multi-tasking
Cambridge, England, United Kingdom · On-site
$33k–$37k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Sales, Account management, Business development, Relationship building, Stakeholder management
Kendal, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Leadership, Customer service, Invigilation, Attention to detail, Team supervision
Derby, England, United Kingdom · On-site
$28k–$29k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Employability training, CV writing, Interview preparation, Coaching, Upskilling
York, England, United Kingdom · On-site
$29k–$30k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Chesterfield, England, United Kingdom · On-site
$31k–$33k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Peterlee, England, United Kingdom · On-site
$29k–$30k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Sidcup, England, United Kingdom · On-site
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Customer service, Invigilation, Attention to detail, Multitasking, Conflict resolution
United Kingdom · On-site
$40k–$65k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Strategic Leadership, Operational Excellence, Workforce Planning, Capacity Modelling, Change Management
Redruth, England, United Kingdom · On-site
$29k–$30k/yr
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
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The Business Manager leads and motivates a team of Progression Coaches to support unemployed job seekers in achieving sustainable employment. They are responsible for overseeing daily operations, managing performance against KPIs, and maintaining productive relationships with stakeholders.
Candidates must have previous direct line management experience and a track record of achieving targets within sales, customer service, or recruitment. A minimum of 2 A-Levels or equivalent Level 3 Diploma and GCSE English Grade B or equivalent are required.
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.
£34,750 - £43,000
Working Hours/Pattern:
Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.
Consider the role of a Business Manager at Reed in Partnership!
This role is office based but will involve travel across Norfolk & Suffolk also.
Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.
Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.
The new Confident Futures programme, funded by the Department for Work and Pensions (DWP), is designed to support Universal Credit claimants with long-term health conditions. It is a voluntary programme focused on helping participants move closer to work by improving confident, wellbeing, skills, stability and readiness for work.
The Business Manager is responsible for leading and motivating a team of Progression Coaches to support caseloads of unemployed job seekers with intensive personal support, ensuring high-quality service delivery and adherence to performance targets. This role will require you to oversee daily operations, manage team development, and build strong relationships with stakeholders to maximise support and employment opportunities.
Taking Ownership
Implementing strategies aimed at upskilling your local community members and overcoming barriers to employment
Monitor and manage office and individual performance against Key Performance Indicators (KPIs).
Working Together
Managing, motivating, and directing staff, ensuring they meet and exceed performance targets and Key Performance Indicators (KPIs)
Overseeing staff development, including performance management, identifying skills gaps, and coaching/mentoring
Maintaining productive relationships with internal and external stakeholders to maximise referrals and participant employment opportunities
Being Fair, Open, and Honest
Managing Profit and Loss reports and monthly financial forecasting
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found Here
The Business Manager role offers immense satisfaction of leading a team that helps people overcome barriers and secure lasting employment, making a real difference in your community every day. At Reed in Partnership, our values—Fair, Open & Honest, Take Ownership, and Work Together—guide everything we do. Join us in delivering services that make a real difference.
Previous direct line management of a team
Experience in a sales, customer service or recruitment industry
Track record of working and achieving targets personally as well as managing team targets
Experience in people management including training, coaching, performance management and recruitment.
Strong administration and IT skills
Assertiveness, Resilience and good Decision-making skills
A minimum of 2 A-Levels or an equivalent Level 3 Diploma
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage
Personal circumstances include willingness to travel within the patch (e.g. to meet Progression Coaches/participants/Employers)
Willingness to work flexibly and ability to travel across a large region
Interest in people and willingness to learn.
Knowledge of welfare/benefits system.
Degree or relevant qualification. Degree topics may include; psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to welfare to work.
Fluency in more than one language
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Transforming people and their communities.
Reed in Partnership is a trusted provider of public services. We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces. Our partnerships enable millions of people to access services that transform their lives and their communities. Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment, skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
Transforming people and their communities.
Reed in Partnership is a trusted provider of public services. We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces. Our partnerships enable millions of people to access services that transform their lives and their communities. Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment, skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
