Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Business development, Account management, Sales, Relationship management, Customer service
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Stakeholder engagement, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Stakeholder engagement, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Newcastle, Northern Ireland, United Kingdom · On-site
$29k–$30k/yr
Mid level
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Newcastle, Northern Ireland, United Kingdom · Hybrid
$28k–$30k/yr
Mid level
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer Service
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: People management, Team leadership, Performance management, Coaching, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Goal setting
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Mentoring, Persuasion, Influencing, Customer service
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: People management, Team leadership, Performance management, Coaching, Mentoring
Newcastle, Northern Ireland, United Kingdom · On-site
$34k–$41k/yr
Mid level
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: People management, Team leadership, Performance management, Coaching, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Coaching, Customer service, Action planning, Case management, Training delivery
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Coaching, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Coaching, Mentoring
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our ser…
Skills: Team leadership, People management, Performance management, Coaching, Mentoring
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$30k–$32k/yr
Full-time, Part-time
high school, professional certificate, bachelor degree
25 days annual leave, Reed Pension Scheme, Management & Leadership training, Professional & Personal Development Funds, Bi-annual pay reviews
Posted 1d ago
~38 hrs/week
Responsibilities
The Careers Coach will provide one-to-one and group guidance to help participants prepare for employment, including CV writing and interview support. They are also responsible for conducting community outreach, building relationships with referral partners, and engaging with local employers to source opportunities.
Requirements
Candidates must have experience in a customer-facing and target-driven environment, along with a minimum of 2 A-Levels or a Level 3 Diploma. Access to a vehicle for local travel is required, and a GCSE in English Language at Grade B or equivalent is mandatory.
Full job description
Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.
Pay Range
£30,000 to £31,500
Working Hours/Pattern:
Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.
Job Description
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Careers Coach at Reed in Partnership!
This role is office based, but will involve travel across Norfolk also.
Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.
Internal applications for this role close on 21/08/2026.
Who we are:
Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.
Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.
What is this role about?
Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.
A Careers Coach will use a variety of techniques including effective diagnosis, individual and group coaching, and maximising on any participant funding available to prepare them for employment, and access local education or training opportunities. A Careers Coach is also responsible for conducting outreach in the community, building relationships with referral partners (DWP/JCP), and attending local events (e.g. job fairs) to generate referrals. They will also engage with local employers, training providers, and other key partners to source suitable opportunities that align with the participants’ goals.
Just some of your day-to-day responsibilities include:
Identifying each participants skills and strengths, and suitable training, placements and volunteering opportunities.
Providing support with CV preparation, job-searching, and interview skills.
Conducting outreach activity such as running events and sessions at community organisations, attending job fair events and other promotional activity.
Facilitating group training courses and workshops according to their needs.
Employer engagement and stakeholder management with the JCP.
What’s in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
To be successful in this role, we are looking for someone with:
Essential Attainments
Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
Experience of working in a performance target driven environment
Willingness to travel locally, and access to own vehicle (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification).
Desirable Attainments:
Experience of working in a fast-paced environment. Examples of such experience may include working as a Holiday Representative or Recruitment Consultant, etc.
Experience of and exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities.
Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on a welfare to work contract or a publicly funded service.
Degree or relevant qualification. Degree topics may include psychology, sociology, and social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve
Level 3 or 4 NVQ in Advice & Guidance or Education & Training
Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme).
Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system
Personal interests include interest in career and self-development.
Experience of coaching and/or training
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Related keywords
Careers CoachEmployabilityDWPJCPUniversal CreditYouth Jobs GuaranteeCoachingOutreachStakeholder ManagementEmployer EngagementTrainingWelfareCustomer ServiceRecruitmentAdvice and GuidanceNVQ
Reed in Partnership is a trusted provider of public services.
We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces.
Our partnerships enable millions of people to access services that transform their lives and their communities.
Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment,
skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
Employment supportYouth servicesJobs brokerageSkills trainingBusiness supportand RecruitmentTrainingService IndustryEmploymentBusiness Development
Reed in Partnership is a trusted provider of public services.
We work with governments and local authorities to provide solutions to some of the most important challenges that our society faces.
Our partnerships enable millions of people to access services that transform their lives and their communities.
Since 1998 we have been entrusted with contracts for major programmes by commissioners in the employability, health and wellbeing, assessment,
skills, environment, youth, justice and defence sectors.
Offices: Academy Court, 94 Chancery Lane, London, WC2A 1DT, GB
Employment supportYouth servicesJobs brokerageSkills trainingBusiness supportand RecruitmentTrainingService IndustryEmploymentBusiness Development