Melbourne, Victoria, Australia · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Please see more information about QBE careers here Melbourne, VIC Permanent opportunity, full-time hours Hybrid working – a mix of both in office and work from ho…
Skills: Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking
Sydney, New South Wales, Australia · On-site
Primary DetailsTime Type: Full time Worker Type: Employee Test This is a test only. Please do not apply via this link. Skills: Applicant Tracking Systems (ATS), Collaboration Tools, Communication, Conducting Interviews, …
Skills: Applicant Tracking Systems (ATS), Collaboration Tools, Communication, Conducting Interviews, Critical Thinking
Cebu, Isabela, Philippines · On-site
Primary DetailsTime Type: Full time Worker Type: Employee Provide technical and functional leadership to the Recovery Referral Intervention team—specifically in ensuring performance metrics are met, ensuring team process…
Skills: Analytical Thinking, Claims Administration, Claims Settlement, Communication, Conflict Resolution
Manila, Metro Manila, Philippines · On-site
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to support with accounting and reporting activities, ensuring accuracy and compliance with regulations, while liaising with internal a…
Skills: Accounting, Analytical Thinking, Communication, Cost Management, Critical Thinking
Manila, Metro Manila, Philippines · On-site
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to design, code, test, correct, and document complex programs and scripts based on agreed specifications and standards. The role invol…
Skills: Java, Spring Boot, Angular, React, TypeScript
Bristol, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Service Excellence Manager Role Highlights London with hybrid working Be part of a supportive, inclusive, and collaborative environment The Opportunity Following …
Skills: Coaching, Cost Management, Critical Thinking, Delivery Management, Intentional Collaboration
Cebu, Isabela, Philippines · On-site
Primary DetailsTime Type: Full time Worker Type: Employee Processing, analyzing and reporting of financial statements and journals. Primary Responsibilities • Ensure all processes are documented in a standard format and …
Skills: Analytical Thinking, Communication, Cost Management, Critical Thinking, Economic Forecasting
Colorado, United States · Remote OK
$64k–$95k/yr
Primary DetailsTime Type: Full time Worker Type: Employee Title: Senior Claims Adjuster - Crop The Opportunity: The purpose of this role is to provide efficient and precise claims services to policyholders and agents thr…
Skills: Conflict Management, Critical Thinking, Customer Service, Decision Making, Detail-Oriented
Atlanta, Georgia, United States · Hybrid
$99k–$163k/yr
Primary DetailsTime Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to provide consultancy advice and training to enhance knowledge of the valuation industry and property market trends a…
Skills: Administration Management, Analytical Thinking, Business Process Improvements, Communication, Critical Thinking
Atlanta, Georgia, United States · Hybrid
$99k–$185k/yr
Primary DetailsTime Type: Full time Worker Type: Employee Title: Senior Analyst II - Actuarial The Opportunity: In this role you will proactively provide actuarial reserving services and leadership within various commerc…
Skills: Actuarial Science, Analytical Thinking, Business Writing, Communication, Critical Thinking
Munich, Bavaria, Germany · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Senior Underwriter Property Deutschland Rollen-Highlights Hybride Position mit Standort in einem unserer deutschen Büros (Düsseldorf, Hamburg oder München) Nutze …
Skills: Analytical Thinking, Business Management, Coaching For Success, Critical Thinking, Decision Making
Amsterdam, North Holland, Netherlands · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Underwriter – Construction Amsterdam, with hybrid workingThis is an exciting opportunity to truly develop the portfolio and build out new business opportunities. …
Skills: Analytical Thinking, Business Management, Communication, Critical Thinking, Customer Service
Bengaluru, Karnataka, India · On-site
Primary DetailsTime Type: Full time Worker Type: Employee To act as a business partner with assigned intermediaries in order to profitably grow the business and meet sales and growth targets. Primary Responsibilities • S…
Skills: Corporate Sales, Relationship Building, Market Penetration Strategy, Portfolio Management, Customer Service
Chelmsford, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to manage and enhance a team responsible for chasing, settling, and allocating debtor transactions within the Credit Control departmen…
Skills: Account Reconciliations, Adaptability, Communication, Critical Thinking, Customer Service
London, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to analyse business needs, document requirements, manage stakeholders, and support testing processes to ensure successful solutions ar…
Skills: Analytical Thinking, Business Case Development, Business Process Analysis, Communication, Critical Thinking
Leeds, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee This role is responsible for handling a dedicated caseload of FSM claims within the Multinational Claims team, applying technical expertise to support accurate de…
Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service
Cebu, Isabela, Philippines · On-site
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to support the Talent Acquisition (TA) Operations function by contributing to the development and implementation of policies, programs…
Skills: Critical Thinking, Intentional Collaboration, Managing Performance, Onboarding, Stakeholder Engagement
London, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Underwriter – Property D&F Role Highlights London, with hybrid working Enhance your career in an exciting and ever-changing environment The Opportunity We current…
Skills: Business Management, Collaboration Tools, Commercial Acumen, Communication, Critical Thinking
Amsterdam, North Holland, Netherlands · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Senior Underwriter Professional Indemnity Amsterdam, with hybrid workingThis is an exciting opportunity to truly develop the portfolio and build out new business …
Skills: Analytical Thinking, Coaching For Success, Communication, Critical Thinking, Decision Making
Lismore, New South Wales, Australia · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Please see more information about QBE careers here Newcastle or Lismore, NSW Permanent position, full time hours Hybrid working arrangements - a mix of in office …
Skills: Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry
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Manage a diverse portfolio of Public Liability claims involving personal injury and property damage from end-to-end. This includes interpreting policy coverage, managing the claims lifecycle, and maintaining relationships with brokers, solicitors, and insureds.
Requires demonstrated experience handling Public Liability claims or relevant legal qualifications. Candidates should possess strong negotiation skills and the ability to navigate dispute resolution processes like mediations or court proceedings.
We are looking for an experienced Public Liability Claims Officer to join QBE’s Liability Claims Team. In this role you will be responsible for managing a diverse portfolio of Public Liability claims, including both personal injury and property damage matters, ensuring all handling aligns with legislative requirements and contributes to achieving team objectives.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
End‑to‑end claims management, ensuring accurate completion, validation and progression of claims across personal injury and property damage matters.
Managing liability claims through assessment, policy interpretation and lifecycle progression, escalating complex or uncertain matters where required.
Interpreting policy coverage and determining applicability, including applying underwriting guidelines and policy wordings.
Building and maintaining strong relationships with insureds, brokers, investigators, solicitors and the general public.
Ensuring adherence to statutory guidelines, privacy requirements and internal standards, including completion of self‑audits to support positive audit outcomes.
Respond to all enquiries in a timely, accurate, professional and courteous manner.
Demonstrated experience handling Public Liability claims, including personal injury and property damage and/or relevant legal qualifications.
Strong technical skills across personal injury, property damage and product liability, with the ability to think analytically and make sound decisions.
Exposure to dispute resolution processes such as mediations, settlement conferences or court proceedings.
Confident negotiator with the ability to interpret key information, including policies, investigation findings and industry guidelines.
Proven ability to build strong relationships and work collaboratively with lawyers, assessors and other external partners.
Well organised, able to manage a varied claims portfolio and prioritise effectively in a fast-paced environment.
Legal knowledge and/or legal background will be highly regarded.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements, click here.
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. See our Terms of Use: qbe.co/2y7Ck4p See our Privacy Policy: qbe.co/3oa7gZB
Offices: 388 George Street, Sydney, New South Wales 2000, AU · 30 Fenchurch Street, London, England EC3M 3BD, GB · 28 Liberty St, New York, NY 10005, US · 1 QBE Way, Sun Prairie, WI 53596, US · 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. See our Terms of Use: qbe.co/2y7Ck4p See our Privacy Policy: qbe.co/3oa7gZB
Offices: 388 George Street, Sydney, New South Wales 2000, AU · 30 Fenchurch Street, London, England EC3M 3BD, GB · 28 Liberty St, New York, NY 10005, US · 1 QBE Way, Sun Prairie, WI 53596, US · 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG
