Santiago de los Caballeros, Santiago, Dominican Republic · On-site
Entry level
Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the hospital and health care sector. As an Authorization R…
Skills: Data entry, Record maintenance, Verbal communication, Written communication, Attention to detail
Santiago de los Caballeros, Santiago, Dominican Republic · On-site
Entry level
Outsourcing Staffing Advantage is seeking a detail-oriented and organized Accounting Data Entry Specialist to support accounting operations for U.S.-based businesses. This role focuses on entering and maintaining financi…
Skills: QuickBooks Desktop, QuickBooks Online, Data Entry, Bookkeeping, Invoicing
Santiago de los Caballeros, Santiago, Dominican Republic · On-site
Mid level
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Santiago de los Caballeros, Santiago, Dominican Republic · On-site
Mid level
Outsourcing Staffing Advantage is seeking a compassionate, detail-oriented Virtual Medical Assistant to join our growing Telehealth team. This role is ideal for candidates with a strong medical background who are familia…
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Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Microsoft 365, Azure, Windows Server, Active Directory, PowerShell
Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Microsoft 365, Azure, Networking, Windows Server, Active Directory
Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Microsoft 365, Azure, Windows Server, Active Directory, PowerShell
Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Microsoft 365, Azure, Windows Server, Active Directory, PowerShell
Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Systems Engineering, Managed Services Provider, Microsoft 365, Azure, Networking
Santo Domingo, Distrito Nacional, Dominican Republic · Remote Solely
Mid level
Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced L2/L3 Systems Engineer with a strong background in Managed Ser…
Skills: Microsoft 365, Azure, Active Directory, PowerShell, Windows Server
Distrito Nacional, Dominican Republic · Remote Solely
Mid level
Description Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking compassi…
Santiago de los Caballeros, Santiago, Dominican Republic · On-site
Mid level
Outsourcing Staffing Advantage is seeking a Receptionist / Call Intake & Operations Coordinator to join our team in Santiago de los Caballeros, Dominican Republic. This role is central to our operations, ensuring seamles…
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Lebanon, Pennsylvania, United States · Remote Solely
Mid level
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Santo Domingo, Distrito Nacional, Dominican Republic · Remote Solely
Mid level
Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-or…
Description Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking detail-o…
Description Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking detail-o…
The Authorization Receiver manages and maintains healthcare authorizations within the CentralReach platform while coordinating with insurance companies to ensure service continuity. They also audit submissions for accuracy, resolve discrepancies, and support internal teams with authorization-related escalations.
Requirements
Candidates must have experience in an administrative or operations support role with strong data entry and communication skills. Proficiency in English at a C1 level is required, along with the ability to manage multiple tasks in a fast-paced environment.
Full job description
Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the hospital and health care sector. As an Authorization Receiver, you will play a critical role in ensuring seamless authorization processes that directly impact client operations and service continuity.
Key responsibilities include:
Enter and maintain authorizations in CentralReach, including temporary authorizations, change-of-provider requests, and continuation-of-care requests
Follow up with insurance companies to ensure authorizations are received and processed in a timely manner
Review authorization statuses, resolve discrepancies, and obtain missing information/documentation
Grant late conversion permissions when approved and in compliance with company guidelines
Monitor upcoming authorization expirations and notify the placement team to prevent service disruptions
Audit submitted authorizations for accuracy and completeness prior to/after submission to insurance
Monitor and respond to office, authsupport, and payroll support inboxes
Review, approve, or deny makeup requests based on authorization availability and policy guidelines
Adjust converted sessions when permitted and ensure all updates are properly documented
Support authorization-related escalations and contribute to operational workflow efficiency
Collaborate with intake, placement, and authorization teams to coordinate authorization needs
Required Qualifications:
Experience in an administrative or operations support role requiring accurate data entry and record maintenance
Strong verbal and written communication skills.
Exceptional attention to detail and organizational skills.
Ability to manage multiple tasks and priorities simultaneously.
Experience communicating with insurance companies or payers to follow up on authorization status or required documentation
Experience collaborating with internal teams
C1 English level
Preferred Qualifications:
Familiarity with hospital and health care industry processes
Experience with other healthcare authorization or scheduling platforms
Opportunity to work on diverse and exciting projects.
Connecting top talent with on-site career opportunities in Santiago, Dominican Republic.
Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Founded
2024
Headquarters
Monsey, New York
LinkedIn followers
17,060
OSA, a premium BPO outsourcing partner based in Santiago, OSA delivers tailored back office and customer service solutions to top US businesses. Join our team and collaborate with leading American companies, enjoying the flexibility to work from our Santiago offices or remotely from home. Our experienced hiring managers will expertly match your skills with the ideal position and fit, fostering a long-term, rewarding, and successful career.
Offices: 21 Robert Pitt Dr, Monsey, New York 10952, US · Av. Circunvalacion, Plaza Supremo 2nd Floor., Santiago de los Caballeros, Santiago Province, DO
Connecting top talent with on-site career opportunities in Santiago, Dominican Republic.
Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Founded
2024
Headquarters
Monsey, New York
LinkedIn followers
17,060
OSA, a premium BPO outsourcing partner based in Santiago, OSA delivers tailored back office and customer service solutions to top US businesses. Join our team and collaborate with leading American companies, enjoying the flexibility to work from our Santiago offices or remotely from home. Our experienced hiring managers will expertly match your skills with the ideal position and fit, fostering a long-term, rewarding, and successful career.
Offices: 21 Robert Pitt Dr, Monsey, New York 10952, US · Av. Circunvalacion, Plaza Supremo 2nd Floor., Santiago de los Caballeros, Santiago Province, DO