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Services and Programs Officer Corrective Services NSW Location – Wellington Employment type – Full-time Ongoing and Temporary opportunities available Salary – $102,936 - $113,579 pa Plus Superannuation and Annual Leave L…
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Lismore City Council, New South Wales, Australia · Hybrid
$103k–$114k/yr
Mid level
Temporary full-time opportunity (35 hrs/week) Role based in Lismore (Northern Rivers), with flexible/hybrid working environment. Salary relative to experience, and ranges from $102,936 - $113,579 + super About the role T…
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$103k–$114k/yr
Full-time, Temporary
bachelor degree, professional certificate
Flexible work environment, Training and development opportunities, Health and wellbeing programs, Employee assistance programs, Competitive pay
Posted 12d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Services and Programs Officer provides assessment, case management, and crisis intervention to support inmate rehabilitation and reintegration. They also facilitate accredited group programs and contribute to intake, induction, and pre-release planning within a multidisciplinary team.
Requirements
Candidates must have experience in case management and supporting individuals with complex needs, along with strong communication and crisis management skills. A relevant qualification in Social Work, Psychology, Mental Health, or Human Services is required, as is a current driver's license.
Full job description
Services and Programs Officer
Corrective Services NSW
Location – Wellington
Employment type – Full-time Ongoing and Temporary opportunities available
Salary – $102,936 - $113,579 pa Plus Superannuation and Annual Leave Loading
Your role
Wellington Correctional Centre is a large facility that accommodates maximum, medium, and minimum security sentenced and unsentenced male and female inmates. Staff at Wellington Correctional Centre work in a dynamic and diverse environment where no two days are the same. The centre fosters a supportive work environment where non- custodial staff are integral and valued members of the team. As Service and Programs Officer, every day, you’ll have the opportunity to make a meaningful difference in someone’s life. Working with offenders and remandees, you’ll provide assessment, case planning, crisis intervention, and ongoing support to help individuals address challenges, build positive behaviours, and work towards successful reintegration. Through tailored Service delivery and the delivery of accredited group programs in correctional centres, you’ll play a vital role in reducing re-offending and creating safer communities. This is a rewarding opportunity for someone passionate about helping people create lasting change.
What you’ll do
As a Service and Programs Officer, you’ll play a vital role in transforming lives and creating safer communities. Your day-to-day work will be dynamic and impactful. As a valued member of our dedicated Service Integration team, you will:
support offenders and remandees on their rehabilitation journey through assessment, case management, crisis intervention, and the delivery of accredited group programs. You'll also contribute to intake screening, offender induction, health promotion initiatives, pre-release planning, and referrals to community support services.
Working as part of a collaborative multidisciplinary team in a dynamic correctional environment, you'll help individuals make positive changes, reduce re-offending, and support safer communities.
Experience in case management, assessment, and supporting people with complex needs.
Ability to build rapport, influence positive behavioural change, and work effectively in challenging environments.
Experience delivering group programs, workshops, or interventions.
Knowledge of alcohol and other drug issues and evidence-based support practices.
Strong communication, relationship-building, and crisis management skills.
Relevant qualification in Social Work, Psychology, Mental Health, Human Services, or a related field (or equivalent experience).
Current driver's licence and willingness to travel as required.
Certificate IV in Correctional Practice, or the ability to obtain it within required timeframes.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close 17th August 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Gemma Beatty [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via email on [email protected]
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the role at Wellington
The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
Case ManagementCorrective ServicesRehabilitationCrisis InterventionSocial WorkPsychologyMental HealthHuman ServicesGroup ProgramsIntake ScreeningOffender InductionPre-release PlanningAlcohol and Other DrugsEvidence-based PracticeCorrectional PracticeMultidisciplinary Team
Working together for a stronger, safer and fairer NSW.
Collection notice
We will collect information about you when you interact with us through social media.
This may include your name and any messages, comments or photos you send us.
We will collect your information in order to respond to your queries, feedback and complaints, and to improve service delivery.
The social networking service will also handle your personal information for its own purposes.
These services have their own privacy policies. You can access the privacy policies for these services on their websites.
We will not disclose your information to any other third parties unless you have consented or the Department is required, or authorised, by law to do so.
The supply of your information through social media is voluntary.
For information about your rights to seek access to, and correction of, your personal information, please see our privacy policy at https://dcj.nsw.gov.au/statements/privacy/privacy-policy.html
Department of Communities and Justice
Locked Bag 5000, Parramatta NSW 2124
Working together for a stronger, safer and fairer NSW.
Collection notice
We will collect information about you when you interact with us through social media.
This may include your name and any messages, comments or photos you send us.
We will collect your information in order to respond to your queries, feedback and complaints, and to improve service delivery.
The social networking service will also handle your personal information for its own purposes.
These services have their own privacy policies. You can access the privacy policies for these services on their websites.
We will not disclose your information to any other third parties unless you have consented or the Department is required, or authorised, by law to do so.
The supply of your information through social media is voluntary.
For information about your rights to seek access to, and correction of, your personal information, please see our privacy policy at https://dcj.nsw.gov.au/statements/privacy/privacy-policy.html
Department of Communities and Justice
Locked Bag 5000, Parramatta NSW 2124