Business Data Analyst – Data Office Customer & Digital
The Hague, South Holland, Netherlands · Hybrid
$4k–$6k/mo
Senior
Empower Customer Data Value As a Business Data Analyst at the Customer & Digital Data Office, you will play a key role in developing a data-driven culture within NN. In this position, your primary focus will be to enhanc…
Skills: Data Governance, Data Management, Data Analysis, Logical Data Modeling, Change Management
NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group. Databa…
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Administrátor/Administrátorka dokumentácie a podateľne - junior (m/ž/x)
Bratislava, Region of Bratislava, Slovakia · On-site
Entry level
Chceš stabilnú prácu, kde sa nebudeš nudiť, každého spoznáš osobne a uvidíš ako funguje firma „zo zákulisia“? Čo bude tvojou misiou? postaráš sa o chod podateľne v NN na Jesenského ul.prevezmeš, roztriediš a zaeviduješ p…
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NN started its operations in Hungary in 1991 under the name Nationale-Nederlanden. In just 6 years, we became market leaders and continue to be a key player in the Hungarian life insurance market. NN Insurance Hungary is…
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Site Reliability Engineer for Observability (Freelance)
The Hague, South Holland, Netherlands · Hybrid
Senior
The Engineering Experience & Platforms domain aims to make life easier for engineers across NN. To strengthen reliability and improve observability across key platforms, NN is looking for an interim Site Reliability Engi…
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To help us shape the future of HR technology, data, and AI at NN, we are looking for a People Data & System Specialist to join our team in Czechia. What we create together Are you excited by the idea of combining HR, dat…
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NN and ING have set up a joint insurance project team called “One Orange Team,” with the goal of becoming Belgium’s fastest-growing digital insurance brand. The One Orange Team covers Non-Life insurance solutions, Life i…
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Business Data Analyst – Data Office Customer & Digital
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$4k–$6k/mo
Full-time
bachelor degree
13th Month Salary, Holiday Allowance, 27 Vacation Days, Diversity Days, Pension Plan, Training And Learning Opportunities
Posted 20d ago
~40 hrs/week
Responsibilities
The role focuses on enhancing customer data value by analyzing bottlenecks in data processes and implementing automation and quality improvements. It involves creating logical data models, managing data policies, and ensuring compliance with legislations like GDPR and DORA.
Requirements
Requires a relevant academic degree in Data Science or Business Analytics and at least 5 years of experience in data governance within a complex organization. Proficiency in DAMA-DMBOK and fluency in both Dutch and English are essential.
Full job description
Empower Customer Data Value As a Business Data Analyst at the Customer & Digital Data Office, you will play a key role in developing a data-driven culture within NN. In this position, your primary focus will be to enhance the value of customer data across various Business Units within our organization. You will be instrumental in enabling and improving customer engagement throughout the customer life cycle, ensuring that data insights translate into meaningful actions that drive our business forward. If you are passionate about leveraging data to influence strategic decision-making and foster a customer-centric approach, we invite you to apply and help us unlock the full potential of our customer data.
What you are going to do
Collect, interpret and analyze information regarding bottlenecks and developments in data processes, tools and systems, chains and channels
Promote change management and continuous improvement throughout the organization. Initiate and implement changes, automation and improvements for continuous data quality improvement, optimization and alignment of data management processes, tools and systems across data domains, business units and multiple agile teams
Create logical Data models and create the business glossary and data directory
Provide (un)requested advice and insights to and support internal stakeholders and managers as a subject matter expert with regard to data management topics
Create, align and monitor (new) customer data policies and standards
Analyse business and data impact on relevant data related legislations like GDPR, DORA, etc
Keep up to date with relevant developments in data management and ensure the development (including relevant legal knowledge) and exchange of knowledge among professionals within the department
What we offer you NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:
Salary between €4,324 and €5,765 based on a 40-hour work week, depending on your knowledge and experience
13th month and holiday allowance are paid with your monthly salary
27 vacation days for a 5-day working week and three Diversity Days
A modern pension administered by BeFrank
Plenty of training and learning opportunities
NS Business Card 2nd class, which gives you unlimited travel, also privately.
Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
Allowances for setting up your home office and for internet use
Who you are You are a data enthusiast, who is passionate about data governance and data management. You have a strong analytical mind, focus on processes, and you can translate complex data issues into clear and actionable solutions or actions. You are a proactive and collaborative team player, who can communicate effectively with various stakeholders and influence them positively. You are also flexible and adaptable, and you can cope with changing priorities and deadlines. Furthermore, you have:
A relevant academic degree, with a focus on Data Science, Data Management, Business Analytics, or a related field
At least 5 years of experience in data governance, data quality, data management, or data analysis in a large and complex organization
Knowledge of data governance frameworks, methodologies and best practices, such as DAMA-DMBOK
Familiarity with data domains and data standards/legislations in the insurance and/or financial industry
Excellent communication skills in Dutch and English, both written and verbal
Preferably experience in larger organizations
Skilled in leading workshops and meetings, guiding discussions and co-creation
Who you will work with You will be joining the Data Office within the Data & AI department of Customer & Digital. The Data Office consists of 8 colleagues who all aim to improve data quality, data management and collaboration within and between Business Units. The team tackles all kind of data management topics.
The Data office team thrives on collaboration, often working together to brainstorm ideas and tackle challenges. However, we also value individual initiative and encourage each team member to bring their unique perspectives and skills to the table. This balance of teamwork and autonomy creates a atmosphere where everyone can contribute to our shared goals while enjoying the journey together.
Any questions? Any questions about the process can be directed to Hilde Diemel, Talent Acquisition Specialist, via hilde.diemel@nn-group.com.
Related keywords
Data GovernanceData ManagementDAMA-DMBOKGDPRDORAData ModelingBusiness GlossaryData DirectoryInsurance IndustryFinancial IndustryData QualityAgileCustomer Life CycleData ScienceBusiness Analytics
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. We are rooted in the Netherlands and have a rich history spanning 180 years.
With our 16,000 colleagues, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 18 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.
NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).
Throughout our history, we have merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.
Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
Offices: Schenkkade 65, Den Haag, Zuid-Holland 2595, NL
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. We are rooted in the Netherlands and have a rich history spanning 180 years.
With our 16,000 colleagues, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 18 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.
NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).
Throughout our history, we have merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.
Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
Offices: Schenkkade 65, Den Haag, Zuid-Holland 2595, NL