Town of Huntington, New York, United States · Hybrid
$45k–$50k/yr
Job Requisition ID: 94239 Location Designation: Hybrid - 4 days per week Agent Onboarding Analyst ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Business Unit Overview: Join our Field Service Tea…
Skills: Customer Service, Office Administration, Professional Communication, Stakeholder Service, Data Entry
Phoenix, Arizona, United States · Hybrid
$52k–$60k/yr
Job Requisition ID: 94216 Location Designation: Hybrid - 3 days per week Hybrid: In-office on Tuesday, Wednesday and Thursday; Remote on Monday and Friday In-office means one of our designated UW locations: Philadelphia,…
Skills: Risk Management, Underwriting, Analytical Skills, Problem Solving, Verbal Communication
Bellevue, Washington, United States · On-site
$45k–$65k/yr
Job Requisition ID: 94226 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Customer Service, Office Administration, Written Communication, Verbal Communication, Microsoft Office Suite
New York, New York, United States · Remote Solely
$77k–$129k/yr
Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workf…
Skills: Long-Term Disability Claim Management, Team Leadership, Performance Coaching, Operational Management, AI Tool Integration
New York, New York, United States · Hybrid
$125k–$150k/yr
Company name: Apogem Capital Alternate locations: Richmond, VA (Virginia); New York, NY (New York) About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the mid…
Skills: Portfolio Analytics, Financial Modeling, Private Equity, Cash Flow Forecasting, Performance Attribution
Philadelphia, Pennsylvania, United States · Hybrid
$52k–$60k/yr
Job Requisition ID: 94216 Location Designation: Hybrid - 3 days per week Hybrid: In-office on Tuesday, Wednesday and Thursday; Remote on Monday and Friday In-office means one of our designated UW locations: Philadelphia,…
Skills: Risk Management, Underwriting, Financial Analysis, Problem Solving, Verbal Communication
United States · Remote Solely
$77k–$129k/yr
Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workf…
Skills: Long Term Disability Claim Management, Team Leadership, Performance Coaching, Operational Management, Strategic Planning
Bellevue, Washington, United States · On-site
$45k–$65k/yr
Job Requisition ID: 94226 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Customer Service, Office Administration, Microsoft Office Suite, Relationship Building, Organizational Skills
New York, New York, United States · On-site
$125k–$150k/yr
Company name: Apogem Capital Alternate locations: Richmond, VA (Virginia); New York, NY (New York) About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the mid…
Skills: Portfolio Analytics, Financial Modeling, Private Equity, Cash Flow Forecasting, NAV Forecasting
New York, New York, United States · Hybrid
$148k–$211k/yr
Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here …
Skills: Critical Thinking, Analytical Abilities, Quantitative Analysis, C-suite Presentation, Project Management
New York, New York, United States · Hybrid
$112k–$159k/yr
Location Designation: Hybrid - 3 days per quarter Role Overview The Network Engineer – Core Network Services is responsible for the administration, maintenance, and support of the organization’s DNS, DHCP, IPAM (DDI), an…
Skills: DNS, DHCP, IPAM, Load Balancing, F5 BIG-IP
New York, New York, United States · Hybrid
$73k–$104k/yr
Job Requisition ID: 94209 Location Designation: Hybrid - 3 days per week ** Qualified candidates must be able to commute to either the Cleveland Service Center or the New York Home Office at least once per week. The idea…
Skills: Facilitation, Instructional Design, Learning Technology, eLearning Development, Knowledge Management
New York, New York, United States · Remote Solely
$22/hr–$31/hr
Location Designation: Fully Remote Role Overview: The Institutional Life Sales Support Coordinator provides administrative support to the Institutional Life Sales Team. This is a part-time remote role (approximately 25 h…
Skills: Administrative Support, Calendar Management, Scheduling, Travel Coordination, Expense Processing
New York, New York, United States · Hybrid
$59k–$84k/yr
Job Requisition ID: 94208 Location Designation: Hybrid - 1 day per week ** This is a hybrid role. Qualified candidates must be able to commute to either the Cleveland Service Center or the New York Home Office at least o…
Skills: Analytical Thinking, Journey-Centric Problem Solving, Root Cause Analysis, Executive Storytelling, Data Interpretation
Brisbane, California, United States · Remote OK
$125k–$140k/yr
Job Requisition ID: 93900 Location Designation: The role covers the General Offices in the Pacific Zone and could include offices in Central CA, East Bay, Greater Sanfrancisco, Northern California, Reno. The ideal candid…
Skills: Estate Planning, Tax Law, Business Succession Planning, Charitable Giving Strategies, Retirement Income Strategies
Cleveland, Ohio, United States · Hybrid
$59k–$84k/yr
Job Requisition ID: 94208 Location Designation: Hybrid - 1 day per week ** This is a hybrid role. Qualified candidates must be able to commute to either the Cleveland Service Center or the New York Home Office at least o…
Skills: Analytical Thinking, Journey-Centric Problem Solving, Root Cause Analysis, Executive Storytelling, Data Interpretation
Cleveland, Ohio, United States · Hybrid
$73k–$104k/yr
Job Requisition ID: 94209 Location Designation: Hybrid - 3 days per week ** Qualified candidates must be able to commute to either the Cleveland Service Center or the New York Home Office at least once per week. The idea…
Skills: Facilitation, Instructional Design, Learning Technology, eLearning Development, Needs Analysis
United States · Hybrid
$112k–$159k/yr
Location Designation: Hybrid - 3 days per quarter Role Overview The Network Engineer – Core Network Services is responsible for the administration, maintenance, and support of the organization’s DNS, DHCP, IPAM (DDI), an…
Skills: DNS, DHCP, IPAM, Load Balancing, F5 BIG-IP
New York, New York, United States · Remote Solely
$86k–$114k/yr
Job Requisition ID: 94150 Location Designation: Fully Remote Role Overview Our Agency distribution system is at the heart of New York Life’s mission to help individuals, families, and businesses achieve financial securit…
Skills: Wholesaling, Business development, Investment product sales, Annuities, Mutual funds
San Antonio, Texas, United States · On-site
Build a career that’s designed to last. For over 180 years, New York Life has helped individuals, families, and businesses navigate life’s financial decisions through changing markets and generations. As a Financial Prof…
Skills: Networking, Financial Planning, Relationship Building, Client Acquisition, Insurance Sales
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The role focuses on onboarding new agents by overseeing the contracting process and ensuring all paperwork is accurate and complete. It involves tracking background checks, processing forms, and providing status updates to partners and agency managers.
Candidates need experience in customer service or office administration with proficiency in Microsoft 365 and strong attention to detail. An associate or bachelor's degree and experience in insurance or financial services are preferred.
Job Requisition ID: 94239
Location Designation: Hybrid - 4 days per week
Agent Onboarding Analyst
Hybrid work schedule: work in office 4 days, work from home 1 day
Business Unit Overview:
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview:
Our local General Office is seeking a customer service professional to support our agents and management team. As a Service Representative, you’ll work with our Partners to onboard new agents—overseeing the contracting process so they can begin selling New York Life insurance. You will be a steward of the onboarding process—assisting with turning candidates into ready-to-sell agents and keeping everything running smoothly for our Partners.
What You’ll Do:
What You’ll Bring:
The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Required Skills:
Preferred Skills:
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.
Shift Information
This is a hybrid position Monday through Friday (onsite 4 days, work from home 1 day). Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims
#LI-JR1
Pay Transparency
Salary Range: $45,000-$50,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 94239
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
