New York, New York, United States · Hybrid
$115k–$135k/yr
Job Requisition ID: 93983 Location Designation: Hybrid - 1 day per week What You’ll Do: Design and connect end-to-end journeys • Design and connect user journeys across acquisition, education, and conversion from entry p…
Skills: User Experience Design, User Journey Mapping, UI Design, Interaction Design, Design Systems
New York, New York, United States · Remote Solely
$100k–$143k/yr
Job Requisition ID: 94022 Location Designation: Fully Remote Job Title: Experience & Digital Marketing, Business Planning Senior Production & Portfolio Associate When you join New York Life, you are joining a company tha…
Skills: Portfolio Planning, Digital Marketing, Cross-functional Coordination, Roadmap Development, Resource Strategy
Anchorage, Alaska, United States · On-site
$45k–$65k/yr
Job Requisition ID: 94238 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Customer Service, Office Administration, Microsoft Office Suite, Relationship Building, Organizational Skills
Independence, Ohio, United States · On-site
$47k–$67k/yr
Job Requisition ID: 94163 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Relationship Building, Office Administration, Customer Service, Microsoft Office Suite, Written Communication
New York, New York, United States · Hybrid
$100k–$143k/yr
Location Designation: Hybrid - 3 days per week Role Overview Join Enterprise Intelligence as an Associate Product Engineer supporting the Decision Intelligence team. This role is designed for an early-career software eng…
Skills: React, TypeScript, JavaScript, SQL, API Integration
Los Angeles, California, United States · On-site
Location Designation: Fully Onsite Business / Role Overview: New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United…
Skills: Performance Management, Facilitating Groups, Coaching, Influencing Others, Problem Solving
New York, New York, United States · Hybrid
$75k–$107k/yr
Location Designation: Hybrid - 1 day per quarter About New York Life Investments With over $800 billion in assets under management, NYLIM is a Pensions & Investments' Top 30 Largest Money Manager and one of the largest g…
Skills: Commercial Real Estate Financing, Loan Closing Process, Due Diligence, Loan Documentation, Property Acquisition
Tampa, Florida, United States · Hybrid
$133k–$190k/yr
Location Designation: Hybrid - 3 days per week Business Unit: At New York Life Direct, you’ll be joining the nation’s #1 direct-to-consumer provider of life insurance. The AARP Life Insurance Program from New York Life i…
Skills: Solution Architecture, Next.js, APIs, Microservices, Cloud Platforms
New York, New York, United States · Hybrid
$124k–$177k/yr
Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here …
Skills: SQL, NoSQL, PostgreSQL, Elastic Search, DynamoDB
Lebanon, New Jersey, United States · Hybrid
$124k–$177k/yr
Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here …
Skills: SQL, NoSQL, PostgreSQL, Elastic Search, DynamoDB
New York, New York, United States · Hybrid
$124k–$177k/yr
Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here …
Skills: SQL, NoSQL, PostgreSQL, Elastic Search, DynamoDB
Tampa, Florida, United States · Hybrid
$133k–$190k/yr
Location Designation: Hybrid - 3 days per week Business Unit: At New York Life Direct, you’ll be joining the nation’s #1 direct-to-consumer provider of life insurance. The AARP Life Insurance Program from New York Life i…
Skills: Solution Architecture, Web Application Architecture, Next.js, APIs, Microservices
New York, New York, United States · Hybrid
$148k–$211k/yr
Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here …
Skills: Critical Thinking, Analytical Abilities, Quantitative Analysis, C-suite Presentation, Project Management
New York, New York, United States · Hybrid
$61k–$86k/yr
Location Designation: Hybrid - 3 days per week As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologi…
Skills: Calendar Management, Executive Support, Microsoft Office Suite, Travel Coordination, Expense Reporting
Jackson Township, New Jersey, United States · Remote OK
Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workf…
Skills: Sales, Relationship Management, Negotiation, Influencing, Active Listening
Dallas, Texas, United States · Hybrid
Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more …
Skills: New Business Sales, Relationship Management, Group Insurance, Pipeline Management, Presentation Skills
New Jersey, United States · Remote OK
Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workf…
Skills: Sales, Relationship Management, Negotiation, Influencing, Active Listening
Dallas, Texas, United States · Hybrid
Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more …
Skills: New Business Sales, Relationship Management, Group Insurance, Pipeline Management, Presentation Skills
Melville, New York, United States · On-site
$80k–$106k/yr
Job Requisition ID: 94123 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Relationship Management, Performance Management, Conflict Resolution, Digital Adoption, Training and Coaching
Moosic, Pennsylvania, United States · On-site
$70k–$85k/yr
Job Requisition ID: 94089 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Relationship Management, Performance Management, Conflict Resolution, Digital Adoption, Training and Coaching
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Design and connect end-to-end user journeys across acquisition and conversion paths to improve engagement and lead quality. Apply and scale design systems while partnering with Product and Analytics teams to optimize experiences based on data.
Requires the ability to translate high-level strategy into production-ready UI and interaction patterns using a system-first mindset. Candidates must be able to manage multiple priorities and ensure designs align with SEO and content structure standards.
Job Requisition ID: 93983
Location Designation: Hybrid - 1 day per week
What You’ll Do:
Design and connect end-to-end journeys
• Design and connect user journeys across acquisition, education, and conversion from entry points (e.g., search, campaigns) through to action
• Translate the defined journey direction into clear flows, UI, and interaction patterns
• Use personas, behavioral data, and intent signals to shape experiences and guide users forward
• Identify friction, drop-offs, and gaps, and propose improvements within established frameworks
• Connect individual touchpoints into a cohesive, intuitive end-to-end experience
• Drive standardization of high-performing patterns across journeys (templates, flows, modules) to improve consistency and performance
• Identify and scale repeatable conversion patterns across the ecosystem
Support performance and optimization
• Design experiences that support engagement, conversion, and lead quality goals
• Partner with Product and Analytics to define success metrics and support experimentation through testable design variations
• Use qualitative and quantitative insights to iterate and improve outcomes
• Prioritize optimization opportunities based on impact and effort, in partnership with Product and Analytics
Apply and scale design systems across the ecosystem
• Apply and reinforce template and component systems, ensuring solutions align with established patterns and support scalability across the ecosystem
• Ensure consistency across marketing entry points and downstream experiences
• Design with strong understanding of content structure, SEO, and information architecture
• Inform and shape system evolution by identifying high-performing patterns and proposing them for reuse across journeys
• Design with a system-first mindset, prioritizing reusable patterns over one-off solutions
Deliver high-quality, production-ready work
• Ensure designs are implementation-ready and aligned with system standards
• Define UX requirements, interaction details, and edge cases to support build quality
• Partner with Product, Engineering, and Analytics to ensure accurate implementation
Execute within defined strategy and direction
• Translate high-level direction into actionable design work across multiple workstreams
• Manage multiple priorities and deliver high-quality work efficiently
• Identify gaps, risks, or dependencies and raise them early
• Communicate progress, tradeoffs, and updates clearly to stakeholders and design leadership
• Stay aligned with design leadership on priorities, direction, and standards
• Ensure experiences align to clear user intent (explore, evaluate, act) and contribute to a connected ecosystem, not isolated flows
• Own design decisions within the growth & conversion lane that align with system standards and experience principles; escalate only when cross-lane or system-level tradeoffs are required
Job Level: LEVELPF4
Pay Transparency
Salary Range: $115,000 - $135,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 93983
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
