Horsham, Pennsylvania, United States · On-site
$80k–$105k/yr
Job Requisition ID: 94096 Location Designation: Fully Onsite Service Leader, Onsite Relationship Management Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experie…
Skills: Relationship Management, Performance Management, Conflict Resolution, Digital Adoption, Training and Coaching
United States · Hybrid
$112k–$159k/yr
Location Designation: Hybrid - 3 days per quarter Role Summary Own application-level readiness, validation, dependency remediation, testing automation coordination, and production sign-off required to support vulnerabili…
Skills: Application Remediation, Site Reliability Engineering, DevOps, AWS, CI/CD
United States · Hybrid
$112k–$159k/yr
Location Designation: Hybrid - 3 days per quarter Role Summary Lead the centralized operating model for enterprise vulnerability intake, prioritization, governance, SLA tracking, remediation orchestration, reporting, esc…
Skills: Vulnerability Management, Patch Management, Governance, SLA Management, Risk Reduction
New York, New York, United States · Hybrid
$137k–$190k/yr
Location Designation: Hybrid - 3 days per week About New York Life Investment Management With over $800 billion in assets under management, NYLIM is a Pensions & Investments' Top 30 Largest Money Manager and one of the l…
Skills: Integrated Marketing Activation, Paid Media Strategy, Email Marketing, Organic Social Media, Content Distribution
New York, New York, United States · Hybrid
$119k–$170k/yr
Job Requisition ID: 94284 Location Designation: Hybrid - 3 days per week Position: Corporate Vice President, Enterprise Reinsurance Make a Lasting Impact at a Leading Financial Institution Are you ready to help shape rei…
Skills: Reinsurance Strategy, Risk Modeling, Underwriting, Regulatory Compliance, Financial Analysis
City of White Plains, New York, United States · Hybrid
$100k–$143k/yr
Job Requisition ID: 94291 Location Designation: Hybrid - 3 days per week Role Overview: We are looking for a Learning Experience Designer who goes beyond traditional instructional design to create engaging, modern, and p…
Skills: Learning Experience Design, Instructional Design, Design Thinking, Generative AI, Articulate Storyline
Bethlehem, Pennsylvania, United States · Hybrid
$47k–$67k/yr
Location Designation: Hybrid - 3 days per week Group Benefit Solutions (GBS) Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-size and large companies. Our work fosters a …
Skills: Analytical skills, Organizational skills, Problem-solving, Attention to detail, Written communication
New York, New York, United States · Hybrid
$114k–$143k/yr
Job Requisition ID: 93506 Location Designation: Hybrid - 3 days per week New York Life’s AI and Data team delivers innovative data, insights, and AI solutions across the organization. Our AI team works on a diverse portf…
Skills: Python, API Development, RAG, LangChain, LangGraph
Chicago, Illinois, United States · Hybrid
Company name: Apogem Capital Location Designation: Hybrid - 4 days per week About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approx…
Skills: Credit Underwriting, Financial Modeling, Industry Research, Due Diligence, Portfolio Management
Chicago, Illinois, United States · Hybrid
Company name: Apogem Capital Location Designation: Hybrid - 4 days per week About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approx…
Skills: Credit Underwriting, Financial Modeling, Industry Research, Due Diligence, Portfolio Management
Pittsburgh, Pennsylvania, United States · Hybrid
$66k–$104k/yr
Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more …
Skills: Facilitation, Presentation skills, Curriculum design, Mentoring, Coaching
Bethlehem, Pennsylvania, United States · Hybrid
$47k–$67k/yr
Location Designation: Hybrid - 3 days per week Group Benefit Solutions (GBS) Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-size and large companies. Our work fosters a …
Skills: Analytical skills, Organizational skills, Problem-solving, Attention to detail, Written communication
Olathe, Kansas, United States · Hybrid
$112k–$150k/yr
Location Designation: Hybrid - 3 days per week Role Overview: As the Production Support Manager within IL Technology Operations at New York Life Insurance Company, you will lead a small, high-impact team responsible for …
Skills: Production Support, Site Reliability Engineering, People Leadership, AWS Cloud Services, DevOps
San Antonio, Texas, United States · On-site
Build a career that’s designed to last. For over 180 years, New York Life has helped individuals, families, and businesses navigate life’s financial decisions through changing markets and generations. As a Financial Prof…
Skills: Networking, Financial Planning, Relationship Building, Client Acquisition, Insurance Sales
West Mifflin, Pennsylvania, United States · Hybrid
$66k–$104k/yr
Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more …
Skills: Facilitation, Presentation skills, Curriculum design, Mentoring, Coaching
San Antonio, Texas, United States · On-site
$60k–$280k/yr
Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’l…
Skills: Marketing, Business Development, Customer Relationship Management, Sales, Management
Chicago, Illinois, United States · Hybrid
Company name: Apogem Capital Location Designation: Hybrid - 4 days per week About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approx…
Skills: Credit Underwriting, Financial Modeling, Industry Research, Due Diligence, Portfolio Management
New York, New York, United States · Hybrid
$124k–$177k/yr
Location Designation: Hybrid - 3 days per week The Data Governance Engineer (Unstructured Data) plays a key role in advancing New York Life’s data governance initiatives. This individual contributor role focuses on the o…
Skills: Data Governance, Metadata Management, Data Quality Management, SQL, Python
New York, New York, United States · Hybrid
$120k–$130k/yr
Company name: Apogem Capital Location Designation: Hybrid - 4 days per week About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approx…
Skills: Financial modeling, Investment valuation, Advanced Excel, Advanced PowerPoint, PitchBook
New York, New York, United States · Hybrid
$120k–$130k/yr
Company name: Apogem Capital Location Designation: Hybrid - 4 days per week About Apogem Capital Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approx…
Skills: Financial Modeling, Investment Valuation, Excel, PowerPoint, PitchBook
Horsham, Pennsylvania, United States • On-site
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Acts as the primary liaison between the service team and local agency partners to align support with business needs. Oversees onsite specialists, manages office operations, and drives the adoption of AI and digital tools.
Requires a bachelor's degree or equivalent experience and the ability to pass FINRA SIE and Series 99 exams within six months. Candidates must possess strong interpersonal skills and proficiency in Microsoft Office suite.
Job Requisition ID: 94096
Location Designation: Fully Onsite
Service Leader, Onsite Relationship Management
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and consequential impact on our success in fostering customer trust and loyalty.
Role Overview:
Join our dynamic management team at our Greater Philadelphia General Office (GO) as a Service Leader, where you’ll play a critical role in strengthening connections across our organization and supporting the success of your local office. In this role, you'll serve as a relationship manager and the primary liaison between the Service team and our local Managing Partner, recruiters and their agents, ensuring seamless communication, collaboration, and alignment of service support with the needs of the General Office.
As a trusted advisor and problem-solver, you'll help match local Agency needs with solutions offered by the Service team, and identify and implement service improvements to make it easier to meet their needs. Through education and advocacy, you’ll ensure that our local Agency partners understand the easiest way (whether through technology or personalized support) to accomplish their desired tasks. Your work will be critical to driving a culture of partnership, engagement, and high performance. If you’re passionate about creating meaningful relationships and delivering tailored solutions in a collaborative, dynamic environment, this is a great opportunity for you to put your skills to work.
What You’ll Do:
What You’ll Bring:
Required Skills
Preferred Skills
Job Level: LEVELMG1
Pay Transparency
Salary Range: $80,000-$105,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94096
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
