Program Manager - NYC SBS APEX Accelerator/MWBE Vendor Services
New York, New York, United States · Hybrid
$63k–$72k/yr
Mid level
Job Description Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating strong…
Skills: Government procurement, Small business development, Vendor management, Technical assistance, Program management
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Skills: Program development, Youth counseling, Conflict resolution, Leadership development, Data tracking
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Skills: Child welfare, Family team conferencing, Case management, Child safety assessment, Risk assessment
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Skills: Child welfare, Family team conferencing, Case management, Child safety assessment, Risk assessment
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Program Manager - NYC SBS APEX Accelerator/MWBE Vendor Services
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$63k–$72k/yr
Full-time
bachelor degree, high school
Posted 12d ago
~40 hrs/week
Responsibilities
The Program Manager will oversee daily activities for services assisting small businesses with government contracting, including coordinating technical assistance and marketing efforts. They are responsible for managing vendor relationships, developing standard operating procedures, and analyzing program data to drive service improvements.
Requirements
Candidates must have at least 2 to 3 years of relevant experience in government procurement or small business development. A baccalaureate degree is required, or an equivalent combination of education and experience in community-centered activities.
Full job description
Job Description
Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
Job Description: Division of Economic & Financial Opportunity (DEFO) is responsible for encouraging a competitive and diverse New York City business environment by promoting the growth and success of minority-owned, women-owned, and other small businesses looking to grow through government contracting.
The NYC SBS APEX Accelerator and M/WBE Vendor Services Unit offer assistance to small businesses in New York City who are looking to sell their goods or services to the government. Guidance is offered through one-on-one counseling, workshops, and trainings on how to become a government contractor, finding the right contract opportunities, and competing and performing on government contracts.
The NYC Department of Small Business Services APEX Accelerator and M/WBE Vendor Services Unit is seeking a Program Manger to oversee the daily activities of services focused on helping small businesses sell their goods or services to the government. This includes coordination between internal staff and partner organizations, coordinating technical assistance/direct customer service to small businesses and marketing of the program and other small business-related programs, attending, presenting and monitoring workshops, tracking success stories and vendor management. The Program Manager will report directly to the Executive Director of the NYC SBS APEX ACCELERATOR/M/WBE Vendor Services Unit.
Job Responsibilities:
-Managing the administration and development new programming, including managing the program administrator vendor, in cooperation with SBS, City Hall and Agency partners
-Developing and managing standard operating procedures (SOPs), internal and external communications, and data/reporting standards for the program
-Overseeing program outreach and recruiting and to that end, development of marketing materials with marketing department
-Assist government agencies and prime contractors in researching small business databases for potential contracting opportunities
-Conduct research and make recommendations related to doing business with government agencies
-Conduct market research and develop marketing strategies/tactics related to government customers
-Conduct counseling sessions with business clients in ways to qualify for government contracts and subcontracts, researching potential opportunities, pricing, etc.
-Assist clients in researching potential contracting and subcontracting opportunities
-Advise clients on the registration and certification processes needed to do business with government
-Assist in the creation of strategies to acquire small business clients that includes retrieving information from traditional and web-based communications tools such as social media and email marketing campaigns
-Collect and interpret business profile and program process data to inform service and program improvement and decision making
-Assist with developing assessment tools, performance reports and surveys for programs
-Recommend new program development based on program observation, data analysis and research
-Conduct analysis to support program marketing, recruitment, and follow-up
-Manage a success story system, proactively collecting and organizing success stories from MWBEs who have won contracts as a result of the support of the unit
-Participate in special projects and other duties as needed
Position Eligibility Criteria: Program Manager Associate (Vendor Services Associate): up to 2 years of full-time, relevant experience in government procurement and small business development, or working in customer service supporting and providing services to businesses looking for contracting opportunities.
Program Manager (Vendor Service Representatives): 3+ of full-time, relevant experience in government procurement and small business development, or working in customer service supporting and providing services to businesses looking for contracting opportunities.
All Applicants: Go to www.nyc.gov/jobs search for Job ID: # 783119
Current SBS Employees: Please email your resume and cover letter including the following subject line: Program Manager - NYC SBS APEX Accelerator / M/WBE Vendor Services and send to
Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services Human Resources Unit 1 Liberty Plaza, 11th Floor New York, New York 10006
This position may be eligible for remote work up to two days per week, in accordance with the Remote Work Pilot Program established between the City and DC37; however, note that per this program, employees may be required to report to the workplace in person if operational needs warrant.
COMMUNITY COORDINATOR - 56058
Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: DEPARTMENT OF BUSINESS SERV.
Job Category: Constituent Services & Community Programs
Salary Band: $70,000 to $80,000
Compensation: USD 62868 - USD 72298
Related keywords
Program ManagerGovernment ContractingMWBESmall Business ServicesProcurementVendor ManagementTechnical AssistanceMarket ResearchMarketing StrategyData AnalysisSOP DevelopmentCommunity CoordinatorEconomic DevelopmentContracting OpportunitiesCertification ProcessesSocial Media Marketing
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,304
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,304
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment