New York, New York, United States · On-site
$75k–$150k/yr
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Skills: Emergency communications, Network infrastructure, Data center engineering, Telecommunications systems, E9-1-1
New York, New York, United States · On-site
$75k–$90k/yr
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting…
Skills: Technical support, Network troubleshooting, Incident management, Service desk management, Citrix
New York, New York, United States · On-site
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New York, New York, United States · On-site
$68k–$170k/yr
Job Description OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City…
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunities, improve public safety, and help government run better across New York City. From delivering affordable broadband …
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$42k–$49k/yr
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New York, New York, United States · Hybrid
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New York, New York, United States • On-site
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The Senior Engineer will deploy, configure, and maintain mission-critical emergency communications infrastructure, including E9-1-1 and NG9-1-1 systems. They will also provide technical oversight for vendors, troubleshoot network outages, and participate in 24/7 on-call support for public safety operations.
Candidates must possess a baccalaureate degree in computer science, engineering, or a related field. A minimum of four to eight years of satisfactory full-time experience in datacenter, cloud, or complex IT infrastructure engineering is required.
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The successful candidate will serve as an Emergency Communications Senior Engineer reporting to the Public Safety Division. Responsibilities will include:
- Deploy, configure, test, and support mission-critical Emergency Communications network infrastructure, including data center equipment, telecommunications systems, and associated cabling.
- Provide technical support for E9-1-1, NG9-1-1, Text-to-911 (TT911), RTT, SMS/MMS, and Public Safety Unified Communications services.
- Support and oversee ESInet, call routing, selective routing, location-based routing, and emergency communications transport services.
- Troubleshoot and resolve communication system outages, network failures, routing issues, and service disruptions affecting 9-1-1 operations.
- Coordinate with telecommunications carriers, Originating Service Providers, neighboring jurisdictions, relay centers, and third-party vendors to ensure reliable emergency communications services.
- Support 9-1-1 and TT911 testing environments, execute test plans, validate results, and assist with system acceptance activities.
- Manage and maintain emergency communications technology assets, documentation, and infrastructure inventories.
- Monitor system performance, conduct root cause analysis, and provide recommendations for service improvements and resiliency enhancements.
- Provide technical oversight of vendors supporting emergency communications infrastructure and telecommunications services.
- Participate in on-call support, maintenance activities, and emergency response efforts to support critical public safety operations on a 24 X 7 basis.
- Perform special projects and initiatives as assigned.
HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
Please go to www.cityjobs/jobs/search and search for Job ID #788988
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
OTI participates in E-Verify
IT INFRASTRUCTURE ENGINEER - 95714
1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
3. Education and/or experience which is equivalent to "1" or "2" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
