Senior Associate, IT, Application Support Analyst - Flexcube Needed
Toronto, Ontario, Canada · On-site
$81k–$105k/yr
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Senior Associate, IT, Application Support Analyst - Flexcube Needed
Toronto, Ontario, Canada · Hybrid
$81k–$105k/yr
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Flexcube, SWIFT, ISO 20022, SQL Server, PL/SQL
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Regulatory Reporting, Fund Administration, Financial Instrument Analysis, Microsoft Excel, Client Relationship Management
Senior Associate Director, Fund Administration (Senior Manager)
Halifax, Nova Scotia, Canada · On-site
Senior
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Fund Accounting, NAV Production, Financial Statement Preparation, Client Relationship Management, Team Management
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Company Description About MUFG Investor Services: Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Fina…
Skills: Regulatory Reporting, Fund Administration, Client Relationship Management, Financial Instrument Analysis, Microsoft Excel
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Fund Administration, Real Asset Accounting, Yardi, Financial Reporting, NAV Calculation
Company Description About MUFG Investor Services: Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Fina…
Skills: Regulatory Reporting, Client Relationship Management, Microsoft Excel, Microsoft Word, Fund Administration
Company Description Experience something Brilliantly Different with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 lo…
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Data Governance, Risk Management, Compliance, Data Lifecycle Management, Metadata Management
Senior Associate Director, Controls, Business Operations Controls
Halifax, Nova Scotia, Canada · On-site
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Process Mapping, Gap Analysis, Operational Controls, Risk Assessment, Stakeholder Engagement
Senior Associate Director, Controls, Business Operations Controls
Limassol, Cyprus, Cyprus · On-site
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Process Mapping, Gap Analysis, Operational Controls, Risk Assessment, Stakeholder Engagement
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Fund Administration, Real Asset Accounting, Yardi, Financial Reporting, NAV Calculation
Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Skills: Fund Accounting, Yardi, Data Management, MS Excel, Data Analysis
Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Skills: Fund Accounting, Yardi, Data Management, MS Excel, Data Analysis
Senior Associate, Global AML Team (Shift: 1PM-10PM)
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Mid level
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: AML Documentation, Compliance, Sanctions Screening, KYC, Investor Relations
Company Description Experience something Brilliantly Different with MUFG Investor Services. MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing a…
Skills: Fund Administration, People Leadership, Investor Operations, Client Relationship Management, AML Compliance
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Fund Accounting, NAV Preparation, Asset Valuation, Portfolio Reconciliation, Capital Call Calculation
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Fund Accounting, NAV Preparation, Asset Valuation, Portfolio Reconciliation, Capital Call Calculation
Senior Associate, IT, Application Support Analyst - Flexcube Needed
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$81k–$105k/yr
Full-time
bachelor degree, professional certificate
Posted 49d ago
~40 hrs/week
Responsibilities
Provide Level 2 support for core banking applications including Flexcube and SWIFT, managing incidents and problems. Act as a bridge between business teams and IT to coordinate enhancements, patches, and system upgrades.
Requirements
Requires 5+ years of experience in technical support for business banking applications and a degree in an IT discipline. Proficiency in SQL, Java, .Net, and knowledge of SWIFT standards and ITIL is expected.
Full job description
Company Description
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job Description
MUFG Investor Services IT team is looking for a talented Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, our MUFG Automated Payment System, Global Payment System, MUFG Pay Stream and MUFG FX, in addition to integrated banking products.
You ideally have experience working with banking solutions. You will be responsible for the delivery of internal operations & support, interacting with external vendors, and be part of an internal team managing a portfolio of both in-house and vendor applications. You will play a crucial role of linking the business teams and the IT solutions group.
You Will:
Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global Payment System).
Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU.
Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes.
Document IT user procedures in Confluence around IT Change Management & business user procedures while effectively supporting user training.
Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
Interact with vendors of financial systems about technical issues and the coordination of enhancements.
Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
Coordinate development and enhancement of the platforms to increase automation and expand the utilization of features.
Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.
Qualifications
You Have:
Diploma/Degree in an appropriate IT discipline is preferred.
5+ years in a team responsible for providing analytical, technical support and administration of business banking applications.
Exposure and understanding of SWIFT products and messaging standards, ISO 20022,SQL Server, PL/SQL, Java and .Net applications.
Working knowledge of applications, systems, and application architecture.
Strong working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.
Exposure and understanding of Application/Database infrastructure setup and management.
An understanding of banking environment to bridge business requirements and IT solutions.
AWS Cloud Practitioner certificate
Additional Information
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
We are a global leader in asset servicing and operational transformation—built for alternatives.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
George Town, Grand Cayman
LinkedIn followers
165,959
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.
With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more.
Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale.
Offices: 205 Elgin Avenue, George Town, Grand Cayman, KY · 33 Hysan Ave, Room 1917, 19/F, Lee Garden One, Causeway Bay, Hong Kong, HK · 1221 Avenue of the Americas, New York, US · 15 George's Quay, Dublin, County Dublin, IE · 805 King Farm Blvd, Rockville, MD 20850, US
Regulated FundsHedge FundsReal EstateReal AssetsPrivate Equity and Private DebtFund of Hedge FundsForeign ExchangeSecurities LendingBanking & Liquidity SolutionsMiddle Office Outsourcing
We are a global leader in asset servicing and operational transformation—built for alternatives.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
George Town, Grand Cayman
LinkedIn followers
165,959
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.
With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more.
Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale.
Offices: 205 Elgin Avenue, George Town, Grand Cayman, KY · 33 Hysan Ave, Room 1917, 19/F, Lee Garden One, Causeway Bay, Hong Kong, HK · 1221 Avenue of the Americas, New York, US · 15 George's Quay, Dublin, County Dublin, IE · 805 King Farm Blvd, Rockville, MD 20850, US
Regulated FundsHedge FundsReal EstateReal AssetsPrivate Equity and Private DebtFund of Hedge FundsForeign ExchangeSecurities LendingBanking & Liquidity SolutionsMiddle Office Outsourcing