Manila, Metro Manila, Philippines · Hybrid
About the Audit Group Join Manulife’s Audit and Advisory Services team, where we work with management to strengthen risk controls and organizational resilience. We provide clear, insightful reports to senior management a…
Skills: Audit Planning, Risk Assessment, Internal Controls, People Management, Stakeholder Management
Hong Kong, China · Hybrid
Asia Segment Chief Anti-Money Laundering Officer The Asia Segment Chief Anti-Money Laundering Officer (ACAMLO) is responsible for the strategic leadership and oversight of the Anti-Money Laundering (AML), Anti-Terrorist …
Skills: Anti-Money Laundering, Anti-Terrorist Financing, Sanctions Compliance, Anti-Bribery and Corruption, Anti-Fraud
Toronto, Ontario, Canada · Hybrid
$113k–$163k/yr
At Manulife, we believe in making decisions easier and lives better. We are seeking a Business Intelligence Manager who is passionate about connecting data to business outcomes, to drive business performance and improve …
Skills: SQL, PowerBI, Tableau, Python, R
Manila, Metro Manila, Philippines · Hybrid
At the Senior Analyst level, you will focus on execution, analysis, and insight generation.At the Senior Manager level, you will own FinOps program leadership, governance, and cross-functional initiatives, shaping how cl…
Skills: Cloud Cost Management, FinOps Frameworks, Azure Cost Tools, AWS Cost Tools, Financial Analysis
Hong Kong, China · Hybrid
Reporting directly to the VP, Partnership Distribution, the Director, Partnership Distribution, Asia will partner with the regional and local country leadership teams to enable the delivery of bancassurance financial and…
Skills: Strategic Thinking, Financial Analysis, Data Analysis, Project Management, Change Management
Singapore · Hybrid
The Operations Strategy Delivery role plays a pivotal role in driving the development, governance, and execution of the Operations Department’s strategic priorities. This role bridges operational strategy with execution …
Skills: Strategic Planning, Data Analytics, Process Optimization, Stakeholder Engagement, Change Management
Manila, Metro Manila, Philippines · Hybrid
As a Reconciliation Specialist, you’ll play a critical role in ensuring the accuracy and integrity of investment portfolios by reconciling cash, transactions, and securities positions across internal records and custodia…
Skills: Securities Reconciliation, Cash Management, Investment Operations, Analytical Skills, Microsoft Excel
Toronto, Ontario, Canada · Hybrid
$93k–$143k/yr
The Corporate Travel Manager leads the execution and optimization of the organization’s global travel program, ensuring efficient, compliant, and cost‑effective travel operations. Working very closely with the Director o…
Skills: Travel Program Management, Supplier Management, TMC Management, Cost Control, Data Analysis
Toronto, Ontario, Canada · Hybrid
$93k–$143k/yr
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to g…
Skills: Actuarial Pricing, Risk Management, Analytical Skills, Problem-solving, Project Management
Quebec, Quebec, Canada · Remote OK
We are seeking a highly motivated and compassionate Bilingual Vocational Rehabilitation Specialist to join our team. In this role, you will support our Plan Members in their return-to-work journey by designing and implem…
Skills: Vocational Rehabilitation, Case Management, Bilingual French/English, Budget Management, Return-to-Work Planning
Manila, Metro Manila, Philippines · Hybrid
We’re looking for a Compliance Specialist, Global Compliance Training and Professional Development to join our Central Compliance team at MBPS. In this role, you will support professional development initiatives and comp…
Skills: Learning Design, Compliance Training, Audit Readiness, Data Analysis, LMS Platforms
Manila, Metro Manila, Philippines · Hybrid
We are seeking a detail-oriented Derivatives Reconciliation Analyst to join operations team. In this role, you will be responsible for performing critical control functions across derivatives activity, ensuring the accur…
Skills: Derivatives Reconciliation, Trade Lifecycle Management, TriResolve, Portfolio Reconciliation, Counterparty Reconciliation
Hong Kong, China · Hybrid
This role supports the derivatives trade support operations function within Global Wealth & Asset Management in Manulife, with responsibility across both Cleared/OTC derivatives activities. The role covers day‑to‑day tra…
Skills: Derivatives Trade Support, Collateral Management, Regulatory Reporting, Trade Lifecycle Processing, Reconciliations
Manila, Metro Manila, Philippines · Hybrid
The Marketing Coordinator role support an always-on, Business-to-Business (B2B) and Business-to-Customer (B2C) marketing strategy that raises awareness of Manulife Investments business offerings. End to end management of…
Skills: Project Management, B2B Marketing, B2C Marketing, Content Writing, Digital Marketing
Japan · Hybrid
Role Summary: This role offers an opportunity to lead regulatory and business-critical projects within the insurance domain, driving end-to-end delivery with strong governance and stakeholder alignment. The role directly…
Skills: Project Management, Cost Management, Resource Planning, Stakeholder Coordination, Risk Mitigation
Shibuya, Japan · Hybrid
About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the …
Skills: Internal Audit, SOX Controls Testing, Risk Management, Data Analytics, People Management
Manila, Metro Manila, Philippines · Hybrid
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to g…
Skills: Quality Assurance, Root Cause Analysis, Performance Monitoring, Transaction Analysis, Report Preparation
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
We are looking for a strong actuarial professional to join our Valuation Shared Service team, supporting model development, validation, and reporting across Asia while driving efficiency and robustness. You will play a k…
Skills: Actuarial Modeling, Valuation, Financial Reporting, Model Validation, Analytical Skills
Manila, Metro Manila, Philippines · Hybrid
This position is involved in medium to large process reviews, applying skills and expertise in business process redesign and assisting with the implementation of the proposed changes. Responsibilities: • Manage medium-to…
Skills: Business Process Redesign, Feasibility Studies, Impact Analysis, Workflow Re-engineering, Continuous Improvement
Cebu, Isabela, Philippines · Hybrid
The Facilities & Admin Specialist role is a strategic and operational contributor that ensures organization’s workplace remains efficient, safe, and aligned with business objectives. It offers a meaningful opportunity to…
Skills: Facilities Management, Administrative Management, Vendor Management, Budgeting, Space Planning
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The Head of Audit Services is responsible for developing bi-annual audit plans and assessing risk management and internal controls across various global segments. The role involves leading a team, managing relationships with regulators, and presenting audit findings to senior management and committees.
Candidates must have a bachelor's degree, a professional designation (CPA, CA, ACCA, CIA, or CISA), and at least 14 years of relevant experience in audit, risk, or compliance. Strong leadership skills and deep knowledge of life insurance and asset management are required.
Join Manulife’s Audit and Advisory Services team, where we work with management to strengthen risk controls and organizational resilience. We provide clear, insightful reports to senior management and the Board, supporting excellence, accountability, and continuous improvement.
Our team is energetic, collaborative, and offers exposure to different business areas. We encourage innovation and professional growth, including opportunities to learn data analytics and other advanced tools.
As the Head of Audit Services, you will help support and enhance governance and risk management across the Manulife Group—including MBPS, global functions, Asia, and the Global Wealth and Asset Management (GWAM) segments. You will collaborate with colleagues across 10+ locations in Asia, gaining multicultural exposure while helping shape the future of our audit function.
Develop the bi-annual audit plan based on risk assessment and regulatory needs.
Build and manage relationships with assigned areas, segments, and countries.
Assess risk management and internal controls; present issues and recommendations to management.
Prepare clear and concise audit reports aligned with audit methodology.
Represent Audit in Audit Committees, Risk Committees, and management meetings.
Coordinate with regulators and respond to audit-related requests.
Manage audits within budget and timelines.
Monitor team and departmental KPIs.
Lead data analytics usage to improve audit efficiency.
Recruit, develop, and coach team members.
Follow up on corrective actions for timely issue closure.
Ensure audit work meets Manulife’s methodology and IIA Standards.
Lead or support regional/department initiatives.
Handle other tasks aligned with your skills and development goals.
Strong relationship-building and collaboration skills in multicultural environments.
Ability to challenge the status quo and propose improvements.
Ability to give and receive constructive feedback.
Strong analytical and problem-solving skills.
Results-oriented; able to manage multiple priorities.
Willingness to work flexible shifts.
Experience in sales and product compliance or actuarial work (valuation, pricing).
Understanding of financial services regulations and risks.
Familiarity with data analysis tools.
Experience working with regulators.
Fluency in Chinese, Malay, or Indonesian is an advantage.
You’ll be empowered to learn and grow your career.
You’ll be supported in an inclusive, flexible environment that values well-being.
You’ll be part of a global team shaping the future of Manulife.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
