Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Manulife Hong Kong is moving from individual AI and data initiatives to an enterprise-scale AI & Data agenda. This requires stronger strategic orchestration, disciplined prioritization, and a consistent operating rhythm …
Skills: AI Strategy, Data Strategy, Portfolio Management, Transformation Leadership, Executive Communication
Manila, Metro Manila, Philippines · Hybrid
We’re looking for an Investments Operations Analyst to join our Insurance Operations team at MBPS. In this role, you are expected to review, validate, and process insurance policy withdrawal requests while ensuring compl…
Skills: Transaction Processing, Document Validation, Insurance Policy Administration, Compliance Monitoring, Back-office Operations
Manila, Metro Manila, Philippines · Hybrid
The Senior Data Analyst (Business Intelligence Developer) will collaborate closely to the business and technical teams. Design, develop, test, and deploy custom apps using Power Apps (Canvas and Model-Driven) and Integra…
Skills: Power Apps, Power BI, Power Automate, Data Modeling, SQL
Toronto, Ontario, Canada · Hybrid
$130k–$241k/yr
Manulife’s industry leading Group Benefits business supports over 27,000 employers and more than 5 million Canadians on their health journeys. This role is an incredible opportunity to have an impact on Manulife’s Group …
Skills: Data Strategy, Business Analytics, Sponsor Reporting, Data Governance, Stakeholder Management
Manila, Metro Manila, Philippines · Hybrid
We are currently searching for a talented and driven individual to join our Asia Valuation Shared Services team within our MBPS Actuarial Function as an Actuarial Manager. Established in 2012, the team has become an actu…
Skills: IFRS 17, GGY AXIS, SQL, Python, VBA
Toronto, Ontario, Canada · Hybrid
$129k–$223k/yr
The Director, Business Analysis & Solutions Governance plays a critical leadership role in shaping the technology, process, and governance agenda supporting the Private Markets Investment Management business. This role p…
Skills: Business Analysis, Solutions Governance, Private Markets Investment Management, Stakeholder Management, Process Optimization
Calgary, Alberta, Canada · Hybrid
$74k–$123k/yr
The Senior Field Supervision Manager is a frontline supervisor responsible for Tier 1 daily supervisory activities for advisors registered with CIRO at Manulife Wealth Inc. The role is responsible for implementing an eff…
Skills: CIRO Supervision, Compliance Monitoring, KYC Updates, Trade Review, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$74k–$123k/yr
The Media Relations Consultant plays a key role in enhancing and protecting Manulife’s reputation through proactive and strategic external communications. This role, on the global communications team, supports corporate …
Skills: Media Relations, Strategic Communications, Storytelling, Media Pitching, Reputation Management
Manila, Metro Manila, Philippines · Hybrid
We are looking for an FP&A Institutional Senior Financial Analyst to join our Finance team at MBPS. In this role, you will be responsible for delivering accurate, timely, and insightful monthly, quarterly, and annual fin…
Skills: Financial Reporting, Financial Analysis, Forecasting, Planning, MS Excel
Boston, Massachusetts, United States · On-site
$73k–$122k/yr
We are seeking a skilled and experienced Technical Specialist (Meeting Equipment Setup) to join our Enterprise Technology Services (ETS) group. ETS leads the delivery of technology infrastructure services across the orga…
Skills: Audiovisual Production, Live Streaming, Video Conferencing, Audio Equipment Operation, Lighting Setup
Halifax, Nova Scotia, Canada · Hybrid
$80k–$130k/yr
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to g…
Skills: Relationship Management, Strategic Planning, Advisor Support, Onboarding, Succession Planning
Special capital Region of Jakarta, Java, Indonesia · Hybrid
The Medical Helpdesk Support is responsible for reviewing and assessing medical claims from a clinical perspective to ensure treatments, diagnoses, and hospitalizations are appropriate and aligned with medical guidelines…
Skills: Clinical Judgment, Medical Claims Assessment, Medical Record Analysis, Pre-authorization, Clinical Documentation
Toronto, Ontario, Canada · Hybrid
$113k–$163k/yr
The Senior Data & AI Solution Architect is accountable for designing and governing end-to-end data and AI solutions that translate business requirements into secure, scalable, and production-ready architectures. This rol…
Skills: Solution Architecture, Azure, Generative AI, MLOps, LLMOps
Manila, Metro Manila, Philippines · Hybrid
The Business Manager partners with the AVP and leadership team to drive operational excellence, business performance, governance, and strategic execution. This role serves as a key enabler of organizational effectiveness…
Skills: Business Acumen, Strategic Thinking, Project Management, Continuous Improvement, Change Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Position Responsibilities: - Respond to daily inquiries from Sales Channels promptly and effectively.- Support Sales Channels to ensure a seamless and efficient sales process.- Provide support for complex medical underwr…
Skills: Medical Underwriting, Risk Assessment, Distribution Channel Support, Training Delivery, Stakeholder Management
Manila, Metro Manila, Philippines · Hybrid
We are looking for a Project Manager to lead and deliver End-User Support (EUS)–focused technology initiatives across Manulife’s global footprint. This role will manage end-to-end delivery of projects related to workplac…
Skills: Project Management, End-User Support, Stakeholder Management, Risk Management, Cross-functional Leadership
Toronto, Ontario, Canada · Hybrid
$116k–$208k/yr
The Senior Associate, Venture Capital supports the evaluation, execution, and ongoing management of venture capital investments, both co-investment and venture fund opportunities. Working closely with the Managing Direct…
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Halifax, Nova Scotia, Canada · Hybrid
$73k–$122k/yr
As a Compliance Analyst you will perform a range of compliance tests for our defined contribution compliance clients and prepare the Form 5500 and related schedules for both Defined Benefit and Defined Contribution clien…
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Alberta, Canada · Remote Solely
$74k–$104k/yr
As the Internal Wholesaler supporting our Mass Market, you will be responsible for promoting a full range of Wealth Management solutions to Advisors and industry-leading access to Portfolio Managers and Strategists, prov…
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Manila, Metro Manila, Philippines · Hybrid
As a Senior Financial Analyst, you will have the opportunity to partner with stakeholders, support key financial planning and analysis activities, and contribute to automation initiatives that improve efficiency and deci…
Skills: Financial Planning & Analysis, Sales Compensation, Financial Reporting, Data Visualization, Power BI
Hong Kong, Hong Kong Island, Hong Kong S.A.R. • Hybrid
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Lead the enterprise-scale AI and Data agenda by orchestrating strategy, roadmaps, and investment prioritization across business and technology functions. Drive value realization and adoption through executive communication and the establishment of a consistent transformation operating rhythm.
Requires over 10 years of experience in strategy, transformation, or portfolio management within AI, data, or digital domains. Strong executive communication skills and experience in financial services are highly preferred.
Manulife Hong Kong is moving from individual AI and data initiatives to an enterprise-scale AI & Data agenda. This requires stronger strategic orchestration, disciplined prioritization, and a consistent operating rhythm across business, technology, risk, finance and regional stakeholders.
As investments expand across Enterprise Data Products, AI Platform, AI Adoption, AI Champions, strategic partnerships and priority AI use cases, the organisation needs a dedicated leadership role to connect ambition, funding, portfolio decisions, value tracking, adoption and executive communications.
This role helps ensure AI & Data initiatives are managed as a coherent enterprise portfolio with clear priorities, business ownership, measurable outcomes and sustained adoption rather than as disconnected initiatives.
Position Responsibilities:
AI & Data Strategy and Roadmap
• Develop and maintain the AI & Data strategy, roadmap and priority portfolio.
• Translate business priorities into AI & Data capability needs, initiatives, sequencing and outcome measures.
• Support annual strategy refresh and Book of Work planning for AI & Data initiatives.
• Develop executive proposals, business cases and decision materials for senior leadership.
• Coordinate planning across strategic initiatives such as Enterprise Data Products, AI Platform, AI Adoption, AI Champions and strategic partnerships.
Portfolio Discipline and Investment Prioritization
• Maintain a consolidated view of AI & Data initiatives, owners, funding, dependencies, risks and decisions.
• Define portfolio prioritization criteria and facilitate trade-off discussions across competing demand.
• Coordinate portfolio reviews and executive decision forums.
• Track demand, resourcing assumptions, delivery dependencies and strategic alignment.
• Drive decision logs, escalations and operating discipline across the portfolio.
Transformation Operating Rhythm
• Establish and coordinate the operating cadence for the AI & Data agenda.
• Prepare executive updates, dashboards and management materials.
• Coordinate cross-functional alignment across AI, Data, Technology, Risk, Finance, business functions and regional teams.
• Facilitate escalation of material risks, dependencies and decisions.
• Support evolution of the AI & Data operating model as business priorities mature.
Value Realization, Adoption and Engagement
• Develop benefits realization and KPI framework for AI & Data initiatives.
• Track adoption, business outcomes, productivity impact, cost avoidance and risk reduction where applicable.
• Prepare executive narratives and materials for CEO, SMT, Board, regulator and strategic partner discussions.
• Coordinate stakeholder engagement and change support for adoption-focused initiatives.
• Support communications and adoption activities for AI Champions, AI literacy and enterprise transformation initiatives.
Scope Clarification
• Owns AI & Data portfolio discipline, transformation orchestration, investment alignment, adoption planning and executive engagement.
• Does not own data platform standards, data architecture or enterprise data governance controls; these remain with the existing Data Platform & Governance leadership.
• Does not own AI platform technical controls, observability, model lifecycle or platform operations; these sit with the AI Platform Lead.
• Does not own technology delivery, data science, engineering delivery or day-to-day project management.
Required Qualifications:
• 10+ years of experience in strategy, transformation, consulting, portfolio management, enterprise program leadership, digital, data or AI-related domains.
• Strong executive communication, structured problem solving and stakeholder management skills.
• Experience translating ambiguous business needs into clear plans, portfolios, roadmaps and senior-level decisions.
• Ability to work across business, technology, risk, finance and regional stakeholders.
• Financial services experience preferred; exposure to AI, data, analytics, digital transformation or operating model design strongly preferred.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
