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End Date Friday 03 July 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary If you’re motiva…
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London, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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Leeds, England, United Kingdom · Hybrid
$26k–$28k/yr
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Lead the design and delivery of Business Banking propositions by identifying unmet client needs and turning them into differentiated market offers. Drive commercial performance through the management of tiered propositions, partner-led services, and Agile-enabled delivery roadmaps.
Requires senior leadership experience in defining financial services propositions, specifically within business or SME banking. Must demonstrate a strong ability to influence enterprise stakeholders and lead high-performing teams within Agile and risk-controlled environments.
We support flexible working – click here for more information on flexible working options
JOB TITLE: Head of Business Banking Propositions
SALARY: Competitive* will be discussed at interview stage
LOCATION(S): London and Bristol
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity:
This is a senior leadership role shaping how we design and deliver Business Banking propositions for our target segments.
You'll own the development of segment-led propositions, turning client needs into clear, differentiated proposition offers. You’ll define proposition features, servicing models, channels and influence pricing to grow engagement, retention and lifetime value.
You'll also own value adding services and partnerships, including data-driven services, embedded accounting and rewards. Working closely with Product and Platform teams, you’ll drive Agile, AI-enabled delivery of scalable solutions that improve client outcomes and commercial performance.
What you’ll be doing:
Define and deliver the Business Banking proposition strategy, aligned to target segments and commercial priorities
Lead discovery of client and segment unmet needs and turning them into clear proposition opportunities
Design and evolve tiered propositions for priority sub-segments, including features, benefits, service levels and pricing
Own partner-led services and propositions, encompassing analytics-based offerings, coordinated accounting, and incentive programs
Define servicing strategy and channel design, aligning propositions to the priority sub-segments, channels and service models
Partner with Product and Platform teams to deliver proposition roadmaps, using Agile delivery and clear prioritisation
Develop and prioritise proposition for investment, based on client demand, commercial value and delivery feasibility
Set the commercial plan for proposition performance. Track performance to plan and improve outcomes, including adoption, engagement, revenue and retention
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re looking for?
Modern product and proposition leadership — experience defining and delivering financial services products and propositions preferably in the context of business/SME banking
Client needs led approach — ability to utilise data, research and insight along with confirmed experience to understand unmet client needs, develop proposition strategy and identify growth opportunities
Commercial and performance focus — experience driving growth, profitability, retention and lifetime value
Bringing value through partnerships - — experience developing partner ecosystem led propositions and value creation.
Enterprise stakeholder influence — ability to lead, communicate effectively and influence cross functional teams across Product, Technology, Operations, Marketing, Data and Risk. Ability to communicate key points succinctly and effectively with senior stakeholders to influence important decisions.
Delivery and governance — experience working in Agile and Iterative environments, building proposition for investment and delivering value within strong risk and control frameworks, with awareness of AI and emerging technologies
Proven ability to build, lead and develop high-performing teams. Drives a strong performance culture focused on customer outcomes, sustainable growth, effective risk management, and inclusive talent development
Actively promotes diversity and inclusion, while developing and progressing talent
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you’ll learn and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Helping Britain Prosper
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
Offices: 25 Gresham Street, London, UK EC2V 7HN, GB
Helping Britain Prosper
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
Offices: 25 Gresham Street, London, UK EC2V 7HN, GB
