Spain · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a German Speaking Account Manager to join our…
Skills: German Fluency, SaaS Sales, Account Management, Customer Retention, Upselling
Spain · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Account Manager to join our Lightspeed tea…
Skills: French Fluency, SaaS Sales, Account Management, Revenue Growth, Customer Retention
Spain · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Account Manager to join our Lightspeed tea…
Skills: French Fluency, SaaS Sales, Account Management, Revenue Growth, Customer Retention
Madrid, Community of Madrid, Spain · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Account Manager to join our Lightspeed tea…
Skills: French Fluency, SaaS Sales, Account Management, Revenue Growth, Customer Retention
Madrid, Community of Madrid, Spain · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a German Speaking Account Manager to join our…
Skills: German Fluency, SaaS Sales, Account Management, Revenue Growth, Customer Retention
Toronto, Ontario, Canada · Hybrid
$150k–$170k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We're looking for a Staff Product Designer to join our Retail p…
Skills: Product Design, UI Design, User Research, Prototyping, Systems Thinking
Toronto, Ontario, Canada · Hybrid
$200k–$240k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We're looking for a Principal Product Designer — a rare, senior…
Skills: Product Design, UX Design, Interaction Design, Visual Design, AI Prototyping
London, England, United Kingdom · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Strategic Account Executive to join…
Skills: Direct Outbound Sales, Strategic Account Management, SaaS Sales, Negotiation, Pipeline Management
Sydney, New South Wales, Australia · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Business Development Representative to join…
Skills: Prospecting, Lead Qualification, Cold Calling, Email Communication, Customer Service
Melbourne, Victoria, Australia · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Business Development Representative to join…
Skills: Prospecting, Lead Qualification, Cold Calling, Email Communication, Customer Service
Glasgow, Scotland, United Kingdom · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a motivated and collaborative Field S…
Skills: Sales Management, Coaching, Prospecting, Salesforce, Forecasting
London, England, United Kingdom · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Account Executive to join our NuOrder sale…
Skills: Sales, Outbound Prospecting, CRM Management, Negotiation, Communication
Montreal, Quebec, Canada · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a high-energy and driven Sales Develo…
Skills: Outbound Sales, Lead Generation, Prospecting, Customer Service, Telephone Communication
Montreal, Quebec, Canada · Hybrid
Bonjour! Merci de ta visite 👋 Es-tu activement à la recherche d’une nouvelle opportunité? Ou tu ne fais que jeter un coup d’œil au marché? Eh bien… tu te trouves au bon endroit! Lightspeed est à la recherche d’un(e) rep…
Skills: Outbound Sales, Lead Generation, Cold Calling, Email Prospecting, Customer Service
Hamburg, Germany · Hybrid
Lightspeed sucht einen erfahrenen, strategisch denkenden Key Account Manager (m/w/x), der/die unsere wichtigsten Enterprise-Kunden im Gastronomie-Segment langfristig entwickelt, begeistert und eng begleitet. In dieser Ro…
Skills: Strategic Account Management, B2B SaaS, Stakeholder Management, Net Revenue Retention (NRR), Product Adoption
Montreal, Quebec, Canada · Remote OK
👋 Bonjour et bienvenue! Vous êtes actuellement à la recherche d’une nouvelle opportunité? Ou vous explorez simplement le marché? Dans les deux cas… vous êtes peut-être au bon endroit! Nous recherchons un ou une Chef.fe …
Skills: Hardware Product Management, Hardware Lifecycle Management, Vendor Management, Cross-functional Leadership, Data-Driven Decision Making
Canada · Remote OK
$135k–$145k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Product Manager to own and evolve…
Skills: Hardware Product Management, Product Roadmap Definition, Lifecycle Management, Vendor Selection, PRD Writing
Montreal, Quebec, Canada · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Product Manager to own and evolve…
Skills: Hardware Product Management, Product Roadmap Definition, Vendor Selection, Lifecycle Management, PRD Writing
Ottawa, Ontario, Canada · Remote OK
$180k–$195k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed Financial Services is looking for a Software Develop…
Skills: Team Leadership, Mentorship, Microservices, Cloud Computing, Java
Canada · Remote OK
$180k–$195k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed Financial Services is looking for a Software Develop…
Skills: Team Leadership, Mentorship, Cloud-based Software Systems, Microservices, Java
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The Account Manager is responsible for building long-term relationships with German-speaking clients to drive the adoption of Lightspeed's POS products and integrations. The role focuses on maximizing customer success through strategic upgrades, revenue expansion, and proactive churn management.
Candidates must be fluent in German and have a proven track record in quota-carrying SaaS or technology roles. Proficiency in Salesforce and the ability to manage complex business models to achieve retention and growth targets are required.
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a German Speaking Account Manager to join our Lightspeed team in Spain. You will be responsible for building and maintaining lasting relationships with Lightspeed's accounts. With your knowledge of their goals you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution to help them achieve their goals. In this pivotal role, you will be instrumental in cultivating and sustaining robust, long-term relationships with Lightspeed's valued accounts.
Leveraging your deep understanding of each client's unique business targets and challenges, you will be responsible for strategically introducing them to Lightspeed’s comprehensive suite of innovative products and seamless integrations. Your expertise will be key in ensuring that clients are fully equipped with the optimal solutions to not only meet but exceed their individual goals, thereby maximising their success and satisfaction with Lightspeed.
Please note this role is based in Spain with a must requirement of speaking German fluently
Drive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations.
Serve as the primary point of contact, building trusted, long-term partnerships and proactively supporting client success.
Guide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs.
Create new revenue opportunities, executing upsells, cross-sells, and expansions aligned with client goals.
Deliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools.
Monitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement.
Proactively manage churn and satisfaction, identifying trends, resolving issues, and strengthening long-term client relationships.
Negotiate and close agreements, securing favourable terms while consistently achieving renewal, retention, and growth targets.
Contribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed's Monthly Recurring Revenue (MRR).
Demonstrated success in quota-carrying SaaS or technology roles, consistently achieving revenue growth and retention targets.
Skilled at identifying client challenges, tailoring solutions, and delivering long-term value through strategic account management.
Build trust and credibility with clients, including executive-level stakeholders, fostering lasting partnerships.
Understand complex business models, align solutions with client goals, and make data-driven decisions to optimise outcomes.
Proficient in Salesforce and sales tools for forecasting, pipeline management, and maintaining accurate, actionable customer data.
Articulate ideas clearly, influence cross-functional teams, and secure mutually beneficial agreements with clients.
Anticipate client needs, navigate challenges, manage multiple accounts, and thrive in fast-paced environments.
You’ll enjoy:
A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
The POS and payments platform powering the businesses at the heart of our communities.
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
Offices: 700 St-Antoine Est, 300, Montreal, Quebec H2Y 1A6, CA · 201 Borough High St, London, SE1 1JA, GB · Sint-Denijslaan 493, Gent, 9000, BE · Keizersgracht 313, Amsterdam, North Holland 1016 EE, NL · 711 Capitol Way South, Suite 705, Olympia, Washington 98501, US
The POS and payments platform powering the businesses at the heart of our communities.
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
Offices: 700 St-Antoine Est, 300, Montreal, Quebec H2Y 1A6, CA · 201 Borough High St, London, SE1 1JA, GB · Sint-Denijslaan 493, Gent, 9000, BE · Keizersgracht 313, Amsterdam, North Holland 1016 EE, NL · 711 Capitol Way South, Suite 705, Olympia, Washington 98501, US
