Paris, Ile-de-France, France · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Field Implementation Consultant to join ou…
Skills: Technical support, Hardware installation, Networking, POS systems, Customer service
Montreal, Quebec, Canada · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a Senior Financial Analyst to join our Fi…
Skills: Financial analysis, Cash flow forecasting, Accounting, FP&A, Financial modeling
London, England, United Kingdom · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a highly analytical and proactive Strateg…
Skills: Strategic Sourcing, Market Intelligence, Account-Based Marketing, Salesforce CRM, LinkedIn Sales Navigator
Amsterdam, North Holland, Netherlands · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As Team Lead, Field Sales, Netherlands, you'll lead a team of F…
Skills: Sales leadership, B2B sales, Outbound sales, Coaching, Mentoring
Montreal, Quebec, Canada · Hybrid
Bonjour! Merci de ta visite 👋 Es-tu activement à la recherche d’une nouvelle opportunité? Ou tu ne fais que jeter un coup d’œil au marché? Eh bien… tu te trouves au bon endroit! Nous sommes à la recherche d'un(e) Analys…
Skills: Financial analysis, Cash flow forecasting, FP&A, Accounting, Financial modeling
Frankfurt, Hesse, Germany · Hybrid
📍 Frankfurt | Hybrid & regelmäßige Kundeneinsätze vor Ort Hi! Schön, dass du hier bist. Du bist offen für eine neue Herausforderung oder möchtest den Markt sondieren? Dann könnte das genau die richtige Gelegenheit für d…
Skills: Customer Relationship Management, Project Management, Technical Support, SaaS Implementation, Product Training
Montreal, Quebec, Canada · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Staff Site Reliability Engineer to join our…
Skills: GCP, Terraform, Vertex AI, Looker, BigQuery
Ghent, Flanders, Belgium · Hybrid
Lightspeed is growing fast and as a result we are looking for a Sales Coordinator to join our Sales team in Ghent. In this role, you will be responsible for reviewing and approving all new sales opportunities, along with…
Skills: Administrative Support, SaaS, Mac OS X, iOS, G Suite
Montreal, Quebec, Canada · Hybrid
Objectif du rôle En tant que personne occupant le poste de SRE Data principal·e, vous constituez la colonne vertébrale technique de la plateforme d'infrastructure du Bureau des données (Data Office). Votre champ d'action…
Skills: GCP, Terraform, Vertex AI, Looker, BigQuery
Paris, Ile-de-France, France · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for an Account Manager to join our Lightspeed tea…
Skills: Account Management, Sales Development, Consultative Sales, SaaS, Salesforce
Montreal, Quebec, Canada · Remote OK
Bonjour! Merci de votre visite 👋 Êtes-vous à la recherche d’une nouvelle opportunité? Ou songez-vous simplement à tâter le terrain? Eh bien… vous pourriez être exactement au bon endroit! En tant que développeur de logic…
Skills: Software Architecture, Cloud Systems Development, Technical Leadership, Distributed Systems, Domain-Driven Design
United States · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As a hands-on Principal Software Developer, you’ll guide design…
Skills: Software Architecture, Technical Leadership, Distributed Systems, Cloud Computing, Domain-Driven Design
Montreal, Quebec, Canada · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Senior Marketing Project Manager to…
Skills: Project Management, Program Management, Marketing Operations, Stakeholder Management, Product Launches
Montreal, Quebec, Canada · Hybrid
👋 Bonjour et bienvenue! Vous êtes actuellement à la recherche d’une nouvelle opportunité? Ou vous explorez simplement le marché? Dans les deux cas… vous êtes peut-être au bon endroit! Lightspeed recherche un gestionnair…
Skills: Project Management, Program Management, Marketing Operations, Cross-functional Leadership, Product Launches
Canada · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As a hands-on Principal Software Developer, you’ll guide design…
Skills: Software Architecture, Technical Leadership, Distributed Systems, Cloud Computing, Domain-Driven Design
Manila, Metro Manila, Philippines · Remote OK
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and c…
Skills: Deal Economics Evaluation, Merchant Pricing, Financial Modeling, Stakeholder Management, Data Analysis
Berlin, Germany · Hybrid
Hi! Schön, dass du vorbeischaust 👋 Bist du aktiv auf der Suche nach einer neuen Herausforderung? Oder möchtest du dich einfach nur auf dem Markt umsehen? Wie auch immer – du könntest hier genau richtig sein! Lightspeed …
Skills: Lead Qualification, Pipeline Management, Outbound Prospecting, Salesforce, BANT Framework
Montreal, Quebec, Canada · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Manager FP&A to join our Finance tea…
Skills: Financial Analysis, Excel, P&L Management, Finance Business Partnering, Financial Modeling
Toronto, Ontario, Canada · Hybrid
$130k–$170k/yr
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Manager FP&A to join our Finance tea…
Skills: Financial Planning And Analysis, Financial Modeling, Budgeting, Forecasting, P&L Management
Quebec, Quebec, Canada · Hybrid
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Manager FP&A to join our Finance tea…
Skills: Financial Planning And Analysis, Financial Modeling, Budgeting, Forecasting, P&L Management
Paris, Ile-de-France, France • Hybrid
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You will travel to customer locations to facilitate the installation of hardware and provide technical support for Point of Sale systems. Additionally, you will conduct on-site training sessions and collaborate with internal teams to ensure a smooth implementation process.
Candidates must have at least 2 years of relevant professional experience and a technical background with strong problem-solving skills. Fluency in both French and English is required, along with experience in the hospitality industry.
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We are looking for a Field Implementation Consultant to join our team in Paris. You will be responsible for providing on-site service and technical assistance for our Point of Sale products for our Hospitality industry including restaurants, hotels and bars. You will play a key role in ensuring a smooth go-live process, set our customers up for success, representing Lightspeed in France, leveraging the social nature of the industry to help promote our product and grow our customer base by delivering exceptional service to each and every customer you interact with. You will also have the opportunity to take ownership of interesting projects focused on innovating and improving our processes to ensure a best in class experience and success for our customers. Our customers’ success is our success.
Travel to customers’ locations to facilitate their implementation of the hardware and provide technical support.
Plan and organize onsite training sessions with business owners, management team, and/or staff on the front end of the POS system.
Guide customers onsite through their setup, implementations and integrations.
Install/troubleshoot networking devices including routers and wireless access points.
Provide the same level of the above points to remote customers via Zoom.
Document and track customer installation, network details, schematics and other on-site services.
Report the progress of the installations to your Team Lead and Installation Coordinator
Ensure all hardware is present before going onsite to the customer.
Manage your schedule, collaborate with the Installation Coordinator to plan your onsite visits as efficiently as possible.
Represent Lightspeed as company ambassador for all new and existing customers.
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.
Work closely with other contributors on the Launch and Professional Services team including Managers and Team Leads, to best handle day-to-day situations to improve the overall customer experience.
2 years of relevant professional experience.
A technical background and problem solving drive, boundless curiosity.
Fluency in French and English.
Previous experience in the hospitality industry (restaurants, hotels, etc,) and interacting with customers to deliver value and surpass their needs.
Proven ability to effectively troubleshoot and resolve customers technical issues.
Ability to handle multiple implementation projects at various phases in their customer journey.
The ability to work collaboratively alongside the Field Sales team both pre and post sales to ensure the smooth onboarding of new customers.
Highly organized, self-motivated and self-educated with the ability to work independently and autonomously.
Technical or Hardware installation/support
Networking fundamental knowledge
Experience in POS, SaaS, networking and/or software.
Previous experience in the hospitality industry (restaurants, hotels, etc,) and interacting with customers to deliver value and surpass their needs.
We know that people are more than what’s on their CV. We can offer full technical training for the right candidate, if you want to learn we are here to help you grow 😉
What’s in it for you?
Come live the Lightspeed experience…
Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that’s creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
Lightspeed equity scheme (we are all owners)
Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
Time off to volunteer and give back to your community
Transit benefit if you travel by public transport to the office
Lunch reimbursement on the days you work from our Paris office
Healthy snacks and after work organized by the company
Health insurance with attractive guarantee plans
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
The POS and payments platform powering the businesses at the heart of our communities.
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
Offices: 700 St-Antoine Est, 300, Montreal, Quebec H2Y 1A6, CA · 201 Borough High St, London, SE1 1JA, GB · Sint-Denijslaan 493, Gent, 9000, BE · Keizersgracht 313, Amsterdam, North Holland 1016 EE, NL · 711 Capitol Way South, Suite 705, Olympia, Washington 98501, US
The POS and payments platform powering the businesses at the heart of our communities.
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
Offices: 700 St-Antoine Est, 300, Montreal, Quebec H2Y 1A6, CA · 201 Borough High St, London, SE1 1JA, GB · Sint-Denijslaan 493, Gent, 9000, BE · Keizersgracht 313, Amsterdam, North Holland 1016 EE, NL · 711 Capitol Way South, Suite 705, Olympia, Washington 98501, US
