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Full-time
Posted 12d ago
~40 hrs/week
Responsibilities
The APAC Lead will set the strategic direction for workplace services across Hong Kong and Singapore while mentoring a multi-office team. They will act as the primary conduit between regional teams and global leadership to ensure consistent standards and operational excellence.
Requirements
Candidates must have significant experience leading workplace services or hospitality functions across multiple sites. A strong background in people management, strategic vendor partnerships, and financial acumen is essential for this senior leadership role.
Full job description
About the Position
We are looking for a strategic and collaborative Workplace Services and Experience APAC Lead to head our workplace services (WS) functions across Hong Kong and Singapore. This is a senior leadership role focused less on deep technical subject-matter expertise—we already have strong expertise on the ground—and more on providing the vision, people leadership and connective tissue that lets our APAC teams thrive.
You'll set the strategic direction for WS across the region, mentor and develop a growing multi-office team, and act as the primary conduit between APAC and our colleagues in London and New York. You'll bring a calm, collaborative leadership style, set a high bar for service, and help our APAC offices feel like a coherent part of the global Jane Street experience while still reflecting their local context.
Your areas of focus will include:
Setting the strategic direction for our Workplace Services and Experience team across Hong Kong, Singapore and our growing footprint in the region, in close partnership with global WS leadership
Building, mentoring and motivating a multi-office team spanning our Operations, Food and Front of House teams
Acting as the primary conduit between our APAC WS teams and our London and New York counterparts, ensuring alignment, knowledge-sharing and consistent global standards
Leading vendor strategy across the region: sourcing, selecting, partnering with and managing third-party providers (catering, cleaning and others) to deliver excellent service and value
Supporting the build-out and opening of new APAC spaces as our footprint grows, partnering with our Engineering, IT and other internal teams
Owning regional WS budgets and using financial data to make sound operational decisions
Championing Jane Street's culture across the region, making sure visitors feel welcome and Streeters feel happy, engaged and well supported
Anticipating and resolving workplace issues proactively, and shaping how WS evolves as our APAC operation grows
This role involves regular travel between our APAC offices. Ideally, you’ll also be willing to spend extended periods embedded in our New York and London offices in your first year to build relationships with global counterparts and ground yourself in how the team operates across the firm.
About You
Significantly experienced leading workplace services, hospitality, office management or a closely related function (ideally across multiple sites and/or markets)
A strong people manager first and foremost: someone who has built, developed and motivated teams, is comfortable leading through other managers, and can bring out the best in people across different cultural contexts; You set clear expectations, give and invite direct feedback
A strategic thinker with vision: you are able to set direction, prioritise across competing demands and turn ideas into operational reality
Have a track record of building strategic vendor partnerships, underpinned by strong financial acumen: you are skilled at selecting the right partners, cultivating long-term relationships and bringing out the best in suppliers to deliver excellent service across the region
A natural conduit, collaborator, and strong communicator: you are skilled at building trust across regions and functions, and at translating between local context and global priorities, with excellent people skills and a genuine hospitality mindset.
Comfortable in a flat, fast-moving environment with little hierarchy; you thrive on ambiguity and change
Having familiarity with the APAC market and an existing personal network of hospitality/workplace services professionals across the region is a plus
Fluent in English; fluency in additional regional languages (Cantonese, Mandarin) is a plus
If you're a recruiting agency and want to partner with us, please reach out to [email protected]
Jane Street is a quantitative trading firm with offices in New York, London, Hong Kong, Singapore, and Amsterdam. We are always recruiting top candidates and we invest heavily in teaching and training. The environment at Jane Street is open, informal, intellectual, and fun. People grow into long careers here because there are always new and interesting problems to solve, systems to build, and theories to test.
More than twenty years after our founding, it still feels like we’re just getting started.
Jane Street does not offer any services to individual investors: https://www.janestreet.com/fraud-and-impersonation-warnings/
Offices: 250 Vesey Street, New York, NY 10281, US · 2 & A Half, Devonshire Square, London, EC2M 4UJ , GB · 10th Floor, Chater House, 8 Connaught Rd., Hong Kong, Central, HK · WTC Tower Ten - L19, Strawinskylaan 1657, Amsterdam, 1077 XX , NL · 10 Collyer Quay, 4/F, Ocean Financial Centre, Singapore, 049315, SG
Jane Street is a quantitative trading firm with offices in New York, London, Hong Kong, Singapore, and Amsterdam. We are always recruiting top candidates and we invest heavily in teaching and training. The environment at Jane Street is open, informal, intellectual, and fun. People grow into long careers here because there are always new and interesting problems to solve, systems to build, and theories to test.
More than twenty years after our founding, it still feels like we’re just getting started.
Jane Street does not offer any services to individual investors: https://www.janestreet.com/fraud-and-impersonation-warnings/
Offices: 250 Vesey Street, New York, NY 10281, US · 2 & A Half, Devonshire Square, London, EC2M 4UJ , GB · 10th Floor, Chater House, 8 Connaught Rd., Hong Kong, Central, HK · WTC Tower Ten - L19, Strawinskylaan 1657, Amsterdam, 1077 XX , NL · 10 Collyer Quay, 4/F, Ocean Financial Centre, Singapore, 049315, SG