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AU Facilities Helpdesk - Hybrid (2x a week Onsite)
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Full-time
Competitive Compensation Package, Paid Time Off, Wellness Programs, Career Growth And Development, Training And Development
Posted 73d ago
~40 hrs/week
Responsibilities
Manage facilities service requests and ticketing systems to ensure timely resolution of issues. Coordinate with contractors and stakeholders while maintaining accurate operational records and reports.
Requirements
Requires a minimum of 2 years of experience in facilities maintenance, operations, or management. Strong communication and administrative skills are essential for daily operations.
Full job description
About the role
Facilities Helpdesk - We are seeking a detail‑oriented professional to support our facilities operations. The role involves managing service requests and ticketing, coordinating with contractors and stakeholders, maintaining accurate records and reports, and administering facilities management systems. Strong communication skills are essential, as you will handle email correspondence and provide daily administrative support to ensure smooth and efficient service delivery.
Job Description
•Manage
Service request and ticketing, ensuring timely logging, tracking, and
resolution of issues.
•Coordinate
with stakeholders and contractors to facilitate efficient service delivery.
•Prepare
and maintain reports and documentation related to facilities operations.
•Administer
facilities management systems and maintain accurate database records.
•Handle
email communications and general correspondence related to facilities requests.
•Perform
administrative and support tasks to assist the facilities team in a daily
operation.
Requirements
Qualifications:
• Minimum of 2 years of experience in facilities maintenance,
operations, or management.
Benefits
Why IntoGREAT?
Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future?
Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!
Related keywords
Facilities ManagementTicketingService DeliveryContractor ManagementAdministrative SupportFacilities OperationsDatabase RecordsTechnology Industry
Your global partner in premium offshoring and outsourcing solutions for your business.
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Moorabbin, Victoria
LinkedIn followers
30,019
Our founders have been where you are – under pressure to deliver efficiencies and remain competitive.
We understand your time is valuable, and good quality solutions are paramount. We know offshoring seems challenging but we know what needs to happen to make it easy. We know that you are the expert in your business so we leave you to run it.
So at Intogreat, we use our hands-on experience and knowledge to identify and build the right solutions for you. We place an equal focus on people, process and technology. We use proven project methodologies and work in partnership to strengthen and grow your business.
As a premium offshoring and consulting company catering to global market, we strive to deliver efficiencies through: people placement and leadership, preparing your business for offshoring and transformation consulting.
Offices: 2/445 Warrigal Road, Moorabbin, Victoria 3189, AU · Quezon City, Metro, Manila 1100, PH · Wilshire Blvd, 12100, Los Angeles, California 90025, US
offshoringproject managementprocess improvementbusiness improvementknowledge managementquality assurancetraining and inductionperformance managementengagementchange management
Your global partner in premium offshoring and outsourcing solutions for your business.
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Moorabbin, Victoria
LinkedIn followers
30,019
Our founders have been where you are – under pressure to deliver efficiencies and remain competitive.
We understand your time is valuable, and good quality solutions are paramount. We know offshoring seems challenging but we know what needs to happen to make it easy. We know that you are the expert in your business so we leave you to run it.
So at Intogreat, we use our hands-on experience and knowledge to identify and build the right solutions for you. We place an equal focus on people, process and technology. We use proven project methodologies and work in partnership to strengthen and grow your business.
As a premium offshoring and consulting company catering to global market, we strive to deliver efficiencies through: people placement and leadership, preparing your business for offshoring and transformation consulting.
Offices: 2/445 Warrigal Road, Moorabbin, Victoria 3189, AU · Quezon City, Metro, Manila 1100, PH · Wilshire Blvd, 12100, Los Angeles, California 90025, US
offshoringproject managementprocess improvementbusiness improvementknowledge managementquality assurancetraining and inductionperformance managementengagementchange management