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Full-time
bachelor degree
Posted 53d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
Manage pre-sale and post-sale technical support activities to ensure company products meet customer needs. Collaborate with design engineering, marketing, and product managers to define new products and ensure successful deal closure.
Requirements
Requires a degree in Information Technology, Software Engineering, or equivalent with at least 3 years of relevant pre-sales experience. Candidates should have excellent communication skills and a proactive mindset, with experience in Hitachi products being a plus.
Full job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Position Summary:
Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.
Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
Works with marketing and product managers to define new products and may provide insight from the field back to these groups.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Requirements:
Candidate must possess at least a Degree in Information Technology, Software Engineering or equivalent.
Required at least 3 years of relevant working experience in Pre-Sales role.
Experienced with Hitachi or related products is a plus
Excellent communication skill.
Ability to collaborate closely with Go-To-Market teams from technical aspects to ensure deal closure successfully and increase the business revenues.
Fast learner, proactive, positive mindset and attitude, and as well as to play as an effective team player.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Offices: 3351 Michelson Drive, Suite 100, Irvine, CA 92612, US · Heisenbergbogen 3, Dornach, Bayern 85609, DE · 2000 NW 84th Ave, Doral, FL 33172, US · 1759 Wehrle Drive, Williamsville, NY 14221, US · 55 Standish Court, Mississauga, ON L5R 4A1, CA
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Offices: 3351 Michelson Drive, Suite 100, Irvine, CA 92612, US · Heisenbergbogen 3, Dornach, Bayern 85609, DE · 2000 NW 84th Ave, Doral, FL 33172, US · 1759 Wehrle Drive, Williamsville, NY 14221, US · 55 Standish Court, Mississauga, ON L5R 4A1, CA