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Ensure optimal performance of the core network by establishing performance frameworks and monitoring KPI/KQI metrics. Drive network improvements and optimize parameters to enhance the customer experience index and reduce latency.
Requires a minimum of a bachelor's degree in Information Technology. Candidates must have 6 to 12 years of relevant experience with CS and PS Core nodes and knowledge of 2G, 3G, 4G, and VoLTE networks.
Ensuring the performance of core network (KPI & KQI) at the best performance level.
Establishing and maintaining performance frameworks and using this to drive the core network improvements.
Maintaining the customer experience index by delivering the best core network performance, including but not limited to top apps latency & packet loss, crowd sourcing platform report, and service operation related activity.
Job Description
Key Performance and Key Quality Indicators
- Understanding the key elements of KPI and KQI of CS and PS Core Nodes,
- Performing analysis on the root cause as well as the solution of any performance degradations,
- Capacity utilization assessment and strategic improvement plan.
Core Network Performance Optimization
- Analysis and optimization of Core Network parameters,
- Proposal initiatives to improve the network performance, considering the business and commercial aspects
Core Network Reporting
- Routine monitoring for core network performance and provide insights to the correlated functions,
- Data assessment to support commercial or business team requirement.
Customer Satisfaction Contribution
- Establish strategic plan to improve the network performance which contribute to customer experience index
Qualification:
- Min bachelor’s degree in Information Technology
Experience:
- 6 to 12 years of relevant experience in CS and PS Core nodes,
Skills:
- Knowledge of Data Core Networks (2G, 3G, 4G, VoLTE)
- Application of statistical analysis within performance
- Understanding of CS and PS Core networks and associated technologies
- 2G/3G/4G end to end design elements
Official LinkedIn Page of Indosat Ooredoo Hutchison
Indosat Ooredoo Hutchison (IDX: ISAT) ("IOH"), are here with our vision to become the most preferred digital telecommunications company of Indonesia. The IOH merger combines two highly complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecoms and internet company for Indonesia that can better compete and create additional value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecoms business in Indonesia. Indosat Ooredoo Hutchison will be guided by its corporate vision “To Become the Most Preferred Digital Telco of Indonesia” to capture the tremendous market opportunities presented by Indonesia’s digital and economic growth. The Company’s enhanced scale, financial strength, and expertise, combined with its preeminent networks, talent, and strategic partnerships, will enable Indosat Ooredoo Hutchison to become a key telco player driving Indonesia’s digital transformation agenda. The Company will focus on its core mission of delivering world-class digital experiences while connecting and empowering every Indonesian.
Offices: Jl. Medan Merdeka Barat No. 21 Jakarta 10110, Indonesia, Jakarta Pusat, DKI Jakarta 10110, ID · 8 Temasek Boulevard Suntec City Tower 3 #15-05 Singapore 038988, Singapore, Singapore 038988, SG
Official LinkedIn Page of Indosat Ooredoo Hutchison
Indosat Ooredoo Hutchison (IDX: ISAT) ("IOH"), are here with our vision to become the most preferred digital telecommunications company of Indonesia. The IOH merger combines two highly complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecoms and internet company for Indonesia that can better compete and create additional value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecoms business in Indonesia. Indosat Ooredoo Hutchison will be guided by its corporate vision “To Become the Most Preferred Digital Telco of Indonesia” to capture the tremendous market opportunities presented by Indonesia’s digital and economic growth. The Company’s enhanced scale, financial strength, and expertise, combined with its preeminent networks, talent, and strategic partnerships, will enable Indosat Ooredoo Hutchison to become a key telco player driving Indonesia’s digital transformation agenda. The Company will focus on its core mission of delivering world-class digital experiences while connecting and empowering every Indonesian.
Offices: Jl. Medan Merdeka Barat No. 21 Jakarta 10110, Indonesia, Jakarta Pusat, DKI Jakarta 10110, ID · 8 Temasek Boulevard Suntec City Tower 3 #15-05 Singapore 038988, Singapore, Singapore 038988, SG
