Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
Skills: Call Centre Management, Retail Banking, Strategy Execution, People Management, Digital Banking
Quezon City, Metro Manila, Philippines · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Funds Administration, Trade Life Cycle, Capital Markets, Financial Instruments, Accounting Principles
Guangzhou City, Guangdong Province, China · On-site
Please note this job advertisement is only available in Chinese 在这一职位上，您将： 数据分析与洞察输出：围绕业务问题开展数据探索、指标拆解、分析建模与结论呈现，输出可行动的洞察与建议。基础数据建模：在指导下完成基础建模工作（如预测、分类、分群、评分等），并进行模型评估与迭代优化。报表与可视化开发：参与开发与维护业务报表 （MI reporting/Dashboard）数据…
Skills: Data Analysis, Python, R, SAS, SQL
Dubai, Dubai, United Arab Emirates · Hybrid
Associate Director, Corporate and Institutional Banking (UAE National Role) Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC…
Skills: Corporate Banking, Credit Underwriting, Financial Analysis, Credit Writing, Financial Statement Analysis
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
We are currently seeking a high calibre professional to join our team as a Client Service Executive. In this role you will: The role's main responsibilities include acting as primary point of contact for high net worth o…
Skills: Client Service, Private Banking, Account Opening, Credit Application, Compliance
Hyderabad, Telangana, India · Hybrid
Job title: Customer Service Executive -D - Call Center To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). Responsible f…
Skills: English Fluency, Business Writing, Telephone Skills, Relationship Building, Account Management
Ningbo, Zhejiang, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Product Training, Needs-Based Sales, Portfolio Review, Financial Planning, Client Relationship Management
Wuhan, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Product Training, Client Education, Needs-Based Sales, Portfolio Review, Financial Planning
Tokyo, Tokyo, Japan · On-site
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across …
Skills: Cash Management, Liquidity Management, Payments Solutions, Client Relationship Management, Stakeholder Management
Singapore, Singapore · On-site
In International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our …
Skills: Client Advisory, Portfolio Management, Strategic Asset Allocation, Structured Products, Mutual Funds
Hyderabad, Telangana, India · On-site
Some careers open more doors than others If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simp…
Skills: Wealth Management, Relationship Management, Financial Advisory, Portfolio Management, Sales
Beijing, Beijing, China · Hybrid
Ready to shape HSBC’s Infrastructure Finance presence in China? This is an opportunity to build and grow HSBC’s Infrastructure Finance franchise in China through sustained origination and high-quality execution. The role…
Skills: Infrastructure Finance, Project Finance, Deal Execution, Credit Analysis, Financial Modeling
Bengaluru, Karnataka, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Salesmanship, Negotiation, Financial Analysis, Customer Relationship Management, Cross-selling
Bengaluru, Karnataka, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Sourcing, Cross-selling, Relationship Management, Financial Analysis, Negotiation
Dubai, Dubai, United Arab Emirates · On-site
Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, Join HSBC where your contributions will always be valued. HSBC International Wealth and Premier Bankin…
Skills: Sales Support, Client Relationship Management, Wealth Management, Financial Product Knowledge, Customer Experience
Bengaluru, Karnataka, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Credit Analysis, Corporate Lending, Risk Assessment, Stakeholder Management, Financial Analysis
Xi'an, Shaanxi, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Android Development, iOS Development, CI/CD, Mobile Architecture, Leadership
Xi'an, Shaanxi, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Android Development, iOS Development, CI/CD, Mobile Architecture, Leadership
Taipei, Taiwan · Hybrid
Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help …
Skills: KYC, CDD, Banking Operations, English Communication, FATCA/CRS
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Open Banking, API Strategy, Data Exchange, Regulatory Compliance, DevSecOps
Kowloon City, Hong Kong Island, Hong Kong S.A.R. • Hybrid
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Lead and motivate the Card and Loans Customer Service Department to deliver best-in-class service while meeting KPIs and budgets. Drive customer experience improvements, implement transformational technologies, and ensure adherence to regulatory and ethical standards.
Requires a university degree in business, finance, or operations management with proven experience managing large retail banking call centres (50+ staff). Must possess a strong background in digital banking and various financial products, with proficiency in both English and Chinese.
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Customer Contact Centre
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.
We are currently seeking high caliber professionals to join our team as Senior Customer Service Manager (Card and Loans Section), reporting to Head of Customer contact Centre
Principal responsibilities
Requirements
RBW
You’ll achieve more when you join Hang Seng Bank Limited.
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
https://www.linkedin.com/company/hang-seng-bank
Issued by Hang Seng Bank Limited
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
