Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理; 发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果; 根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客…
Skills: Customer Service, Cantonese, English Communication, Communication Skills, Teamwork
Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理; 发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果; 根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客…
Skills: Customer Service, Cantonese, English Communication, Communication Skills, Teamwork
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Why join us? Issuer Services serve GBM and CMB clients issuing Loans and Bonds into the Capital Markets on a wholesale basis. Loan Agency and Administration of floating rate loan product (for ISV, GB and CMB lending busi…
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Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million c…
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Some Careers Grow Faster Than Others. If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Senior ALCM Manager, Liquidity (Steering & Optimisation), ASP
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Skills: Operations management, Financial accounting, Leadership, Process improvement, Customer service
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help …
Skills: KYC, CDD, Banking Operations, English Communication, FATCA
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Business Analysis, SQL, Agile, Scrum, JIRA
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Senior Customer Service Manager (Card and Loans Section) - Hang Seng Bank (HK)
Hong Kong, Kowloon, China · On-site
Senior+$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
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Wealth Sales Journey Manager - Hang Seng Bank (HK)
Hong Kong Island, Hong Kong, China · On-site
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Java, Linux, ServiceNow, IBM FileNet, Captiva
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
In International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our …
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Full-time
Professional Development, Flexible Working, Growth Opportunities
Posted 16d ago
Apply by Aug 24
~40 hrs/week
Chinese
Responsibilities
Handle customer inquiries regarding credit cards, banking services, and online finance via phone, email, and instant messaging. Identify customer needs to recommend appropriate products and provide high-quality solutions to ensure customer satisfaction.
Requirements
Candidates must have a strong customer service mindset and be fluent in Cantonese with clear communication skills. Basic English proficiency and the ability to work in shifts are required.
Full job description
Please note this job advertisement is only available in Chinese
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking