Douglas, Isle of Man · On-site
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Transactional banking, Foreign exchange, International payments, Payment rails, Stakeholder management
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Python, Software engineering, API development, Cloud platforms
Buffalo, New York, United States · Hybrid
$106k–$159k/yr
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Credit underwriting, Financial analysis, Commercial real estate, REITs, Risk management
Paris, Ile-de-France, France · Hybrid
$90k–$130k/yr
Being part of HSBC in France, you will help evolve and grow our business. The global HSBC Infrastructure Finance (“HIF”) team comprised of Infrastructure Finance and Export Finance provides a full suite of financing solu…
Skills: Export finance, Corporate finance, Banking, Structuring transactions, Credit analysis
Mumbai, Maharashtra, India · Hybrid
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Cost analysis, Budgeting, Forecasting, Management reporting, Financial dashboards
Birmingham, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Product management, Card payments, Scheme management, Financial acumen, Analytical skills
Tokyo, Tokyo, Japan · On-site
Position Assistant Vice President – Clearing & Settlement Operations (Custody Settlement / Broker Dealer Third Party Clearing) Work Location Primary location: Tokyo – Nihonbashi Office The office is planned to relocate t…
Skills: Clearing and settlement, Custody settlement, Broker dealer clearing, Post-trade operations, JASDEC
Xi'an, Shaanxi, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Agile delivery, Scrum, Kanban, Stakeholder management, Jira
Tokyo, Tokyo, Japan · On-site
Role Summary As an Assistant Vice President in Asset Servicing Operations (SSV Ops Japan), you’ll be a hands-on operator responsible for delivering end-to-end corporate actions / asset servicing processing accurately and…
Skills: Corporate actions, Asset servicing, Securities operations, Banking operations, JASDEC
Xi'an, Shaanxi, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: ETL, GCP, BigQuery, Dataflow, Apache Beam
Leeds, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Wealth Management, Relationship Management, Investment Advisory, Portfolio Management, Discretionary Investment Solutions
Leeds, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Relationship Management, Investment Advisory, Wealth Management, Portfolio Management, Client Acquisition
United Kingdom · On-site
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Red teaming, Adversary simulation, Penetration testing, Offensive-security engineering, Python
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Why join us? Some Careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. HSBC Technology and Services: HSB…
Skills: Corporate Actions, Securities Processing, Team Leadership, Capacity Planning, Operational Risk Management
Bengaluru, Karnataka, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: AML/KYC Risk Management, Transfer Agency, Securities Services, Risk Management, People Management
Guernsey County, Ohio, United States · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Compliance management, MLRO, MLCO, Financial crime oversight, AML
London, England, United Kingdom · Hybrid
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge …
Skills: SAFe, Agile, Stakeholder Management, Facilitation, Risk Management
Chennai, Tamil Nadu, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: FP&A, Cost Management, Financial Reporting, Business Partnering, Financial Planning
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Kotlin, Java, Swift, Android SDK, iOS Development
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Kotlin, Java, Swift, Android SDK, iOS
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The Product Manager will own and improve the end-to-end experience for international payments and FX journeys across mobile, online, and contact center channels. They will act as a subject matter expert, coordinating cross-functional teams to resolve issues, implement process fixes, and ensure consistent service delivery.
Candidates must possess strong knowledge of international payment processing, including payment rails, exception handling, and FX mechanics. The role requires proven ability to manage complex stakeholder relationships and drive operational improvements across IT, fraud, and product teams.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We’re currently seeking an experienced professional to join our team in the role of Product Manager Transactional Banking & FX - Jersey, Channel Islands.
As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.
As Product Manager, Transactional Banking & FX Payments (in Retail Products), you’ll own and improve the end-to-end experience for international payments and related FX journeys across our customer channels (Mobile, Browser/Online and Contact Centre). Your focus will be on making sure procedures, controls and operational playbooks are accurate, current and consistently applied—so we could help stakeholders to resolve customer queries and complaints quickly, fairly and with clear accountability, in addition to enhance our current international process flows.
You’ll work closely with Operations, IT, Fraud, Frontline, Propositions and Product teams to investigate issues, understand root cause, and implement pragmatic fixes. This role needs strong knowledge of international payments processing (including FX) and the ability to connect the dots across payment rails, hub transactions, trackers, confirmations, and exception handling—including BNCR (Beneficiary Claims No Receipt), recalls and returns.
This role needs someone who can map complex payment flows, understand the SLAs and dependencies at each step (including FX), and communicate clearly with stakeholders—from Relationship Managers (RMs) to interbank/relationship management teams—especially where funds are delayed, pending, recalled, retained, or not credited/refunded within expected timelines.
In this role you’ll:
To be successful in this role you should meet the following requirements:
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: [email protected]
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected]
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
