Singapore, Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Credit risk management, Commercial real estate, Stakeholder management, Strategic planning, Team leadership
Cancún, Quintana Roo, Mexico · On-site
HSBC México, ofrecemos oportunidades para desarrollar una carrera profesional para personas con excelente actitud de servicio, trato al cliente, gusto por las ventas y visión por desarrollarse en el área Comercial en el …
Skills: Customer service, Sales, Financial products, Teamwork, Results-oriented
Mexico City, Mexico · On-site
Objetivo del Puesto: Provisión de soluciones inmediatas a las necesidades de sus clientes a fin de fomentar la lealtad del cliente con HSBC, con perfil de C-Level o tomadores de decisiones de empresas cuyas ventas anuale…
Skills: Financial portfolio management, Investment analysis, Client relationship management, Sales strategy, English language proficiency
Los Angeles, California, United States · On-site
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Investment sales, Portfolio consulting, Managed accounts distribution, Asset allocation, Portfolio construction
Huangpu District, Shanghai, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Team leadership, Wealth management, Retail distribution, Relationship management, Sales management
Mexico City, Mexico · On-site
Propósito del Puesto Asegurar que los procesos y estándares definidos por el equipo global enfocados en las áreas de FCS, se implementen en México de forma regulatoria, operable (end-to-end) y medible (KPIs), con foco en…
Skills: Project management, Customer experience, Contact center metrics, Debt recovery, Fraud prevention
Hong Kong, China · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
Skills: Commercial banking, Customer onboarding, AML, KYC, CDD review
China · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Data modeling, Data warehousing, SQL development, Business intelligence, AWS
London, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Asset Based Lending, Deal structuring, Financial analysis, Trade finance, Working capital management
Futian District, Guangdong, China · On-site
A Career with Hang Seng China Being rooted from Hong Kong for over 9 decades, Hang Seng's Retail Banking Wealth (RBW) grows with our community and partners across mainland China and Hong Kong , providing world-class solu…
Skills: Customer service, Wealth management, Sales, Marketing, Communication skills
Geneva, Geneva, Switzerland · On-site
The opportunity: Being part of HSBC in Switzerland, you’ll help evolve and grow our business. The Front Office Customer Due Diligence Advisor is responsible for championing end-to-end CDD activity across onboarding and t…
Skills: Customer Due Diligence, Know Your Customer, Anti-Money Laundering, Risk Management, Regulatory Compliance
Futian District, Guangdong, China · On-site
A Career with Hang Seng China Being rooted from Hong Kong for over 9 decades, Hang Seng's Retail Banking Wealth (RBW) grows with our community and partners across mainland China and Hong Kong , providing world-class solu…
Skills: Customer service, Sales, Marketing, Wealth management, Communication skills
Quezon City, Metro Manila, Philippines · On-site
Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organiz…
Skills: Digital marketing, SEO, SEM, AEO, GEO
Cancún, Quintana Roo, Mexico · On-site
HSBC México, ofrecemos oportunidades para desarrollar una carrera profesional para personas con excelente actitud de servicio, trato al cliente, gusto por las ventas y visión por desarrollarse en el área Comercial en el …
Skills: Customer service, Sales, Team management, Cash flow management, Problem solving
Bangalore South, Karnataka, India · On-site
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Python, SQL, VBA, Data engineering, Financial data analysis
Mumbai City District, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Relationship management, Credit risk, Financial analysis, Client strategy, Regulatory compliance
Tianhe District, Guangdong, China · On-site
HSBC Corporate and Institutional Banking(CIB) HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we …
Skills: Financial analysis, Credit proposals, Client management, Banking products, Relationship management
Oldham, England, United Kingdom · On-site
What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answeri…
Skills: Customer service, Communication skills, Transactional processing, Attention to detail, Empathy
New York, New York, United States · On-site
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Capital markets, Investment banking, Wealth management, Ultra high net worth solutions, Family office
Mumbai City District, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Commercial lending, Risk assessment, Trade finance, Deposit products, Cashflow analysis
Singapore, Singapore • On-site
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The Head of Commercial Real Estate will lead the BCO team to deliver credit analysis, manage loan portfolios, and ensure efficient customer journeys. They will act as the first line of defense for risk management while driving continuous improvement and fostering a high-performing team culture.
Candidates must hold a bachelor's degree in business or finance and possess extensive experience in credit and lending within relevant industry sectors. Strong leadership, stakeholder management, and expertise in credit risk control are essential for this role.
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.
We are currently seeking a high calibre professional to join our team as a Head of Commercial Real Estate, Consumer and Healthcare, BCO - Singapore.
In this role you will need:
Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
Lead and manage the end-to-end C&L journey, ensuring a seamless and efficient process for customers and internal stakeholders.
Continuously drive improvement in productivity of the BCO team whilst enhancing client experience.
Drive adoption of technology/digital and customer experience improvement initiatives, aligning with a global C&L operating model.
Monitor and analyse customer and stakeholder feedback, identifying key areas of focus to improve customer outcomes.
Work with the Head of BCO to ensure risks and issues related to C&L are escalated to country, regional and global stakeholders and resolved in a satisfactory manner.
Drive continuous improvement initiatives across credit analysis activities to deliver a high and consistent standard, including training initiatives across the teams
Ability to build and maintain strong relationships across the teams, including credibility with both Business and Risk teams.
Develop and maintain a diverse, innovation-driven BCO team, ensuring high levels of engagement and satisfaction
Participate in deal discussions and meetings with clients or credit risk as required.
Protect the Bank by acting as First Line of Defence and observing all controls.
Identify and anticipate all types of risks (e.g., industry, portfolio, diversification, sovereign, commercial, currency, etc.) and identify micro and macro trends impacting the credit portfolio, working with WCRM and business heads to take appropriate steps in changes to underwriting criteria and conducting rapid portfolio reviews.
Demonstrates ability to engage in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management
Work with the Head of BCO to ensure adequate credit risk management controls are built into the operational process and robust MI is in place to track and measure risk against agreed thresholds
Provide leadership and direction to respective BCO team, fostering a sense of unity and purpose.
Lead, develop, motivate and inspire a high caliber-BCO team.
Develop critical skillsets in team members and provide a stimulating work environment to retain key talent.
Champion the voice of the RM and customer and build a culture of balancing commercial and client/customer outcomes.
To be successful you will need:
Bachelor’s degree in business, Finance, or a related field
Extensive experience in C&L, with a strong background in managing loan portfolios.
Prior exposure to industry sectors such as Commercial Real Estate, Consumer and Healthcare will be considered a strong advantage.
Proven track record in leading and managing teams, with experience in organisational design and strategic planning,
Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior stakeholders.
Expertise in credit risk management and control assessment
Excellent analytical and problem-solving skills, with the ability to articulate customer feedback and distil key areas of focus.
Proven ability managing in a large and complex operational environment.
Strong commercial mindset
Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
Working knowledge of operationalising policies and procedures for managing or minimising risk – including credit, operational, regulatory and reputational risk – in accordance with the Group Standards Manual, Risk FIM, relevant guidelines and standards
Proven collaboration and coaching skills.
Strong relationship management and influencing skills, interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels.
Opening up a world of opportunity www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22 |
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
