Ciudad de México, Mexico · Hybrid
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the…
Skills: Learning And Development, Stakeholder Management, Training Delivery, Instructional Design, Leadership
Ciudad de México, Mexico · Hybrid
Role purpose Regulatory Compliance (RC) is a Second line of defence (LOD) function, responsible for reviewing and challenging the activities of the Group’s businesses and infrastructure teams (also referred to as “the Fi…
Skills: Regulatory Compliance, Risk Management, Stakeholder Management, Leadership, Strategic Planning
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Purpose This role is central to strengthening HBAP’s crisis readiness and ensuring we can navigate – and emerge stronger from – periods of severe stress. As the Recovery & Restructuring Planning Lead, you will shape and …
Skills: Recovery Planning, Restructuring Planning, Regulatory Compliance, Stakeholder Management, Crisis Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Purpose This role is central to strengthening HBAP’s crisis readiness and ensuring we can navigate – and emerge stronger from – periods of severe stress. As the Recovery & Restructuring Planning Lead, you will shape and …
Skills: Recovery Planning, Restructuring Planning, Regulatory Liaison, Risk Monitoring, Stakeholder Management
Leeds, England, United Kingdom · Hybrid
Description The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/te…
Skills: Software Testing, Defect Identification, Test Case Writing, Exploratory Testing, Agile Methodology
London, England, United Kingdom · On-site
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opp…
Skills: Syndicated Loan Market, Export Credit Agency Financing, Relationship Management, Project Finance, Infrastructure Finance
Ciudad de México, Mexico · Hybrid
If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in …
Skills: API Design, RESTful APIs, SOAP APIs, Java, Python
Geneva, Geneva, Switzerland · On-site
Being part of HSBC in Switzerland, you’ll help evolve and grow our business. At HSBC, we believe in the importance of continuous training and personal development tohelp you achieve your full potential and harness your s…
Skills: Organization, Communication, Multitasking, Microsoft Excel, Visual Basic
New Delhi, Delhi, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Relationship Management, Wealth Management, Financial Planning, Sales Orientation, Portfolio Management
Mumbai, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Sourcing, Salesmanship, Negotiation, Financial Analysis, Customer Relationship Management
Sheffield, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers o…
Skills: Governance Management, Board Reporting, Stakeholder Management, Strategic Planning, Project Delivery
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Risk Assessment, Climate Risk Analysis, ESG Reporting, Greenhouse Gas Accounting, Net Zero Strategies
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Executive Support, Diary Management, Inbox Management, Meeting Coordination, Travel Arrangements
Pune, Maharashtra, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Java, Spring, SQL, DevOps, Agile
Singapore · On-site
We are currently seeking a high calibre professional to join our team as a Relationship Manager (Singapore Market) - Global Private Banking In this role you will have: To provide full service banking and all transactions…
Skills: Relationship Management, Asset Gathering, Revenue Generation, Commercial Negotiation, Financial Analysis
Dubai, Dubai, United Arab Emirates · On-site
Insurance Specialist Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. HSBC International Wealth…
Skills: Insurance Distribution, Financial Planning, Wealth Management, Relationship Management, Coaching and Training
Quezon City, Metro Manila, Philippines · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Middle Office Operations, Post-Trade Life Cycle, Project Management, Stakeholder Management, Securities Trading
Cairo, Cairo, Egypt · On-site
Business: MENAT Country Transformation Open positions: 1 Role Title: Regional Project Manager Global Career Band: 5 Location (Country / City ): Egypt / Cairo Recruiter Name : Noor ELTAHAN Why join us? Group Chief Operati…
Skills: Project Management, Stakeholder Management, Risk Mitigation, Budget Tracking, SDLC
Hyderabad, Telangana, India · Hybrid
Job Title: INM Voice Collections To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). Responsible for relationship buildi…
Skills: English Fluency, Business Writing, Telephone Skills, Numeric Data Interpretation, Relationship Building
Paris, Ile-de-France, France · Hybrid
$34k–$40k/yr
En rejoignant HSBC en France, vous contribuerez à l’évolution et la croissance de nos activités. Ce que vous allez faire : Ce poste est basé en CBC MID MARKET CENTRE du lundi au vendredi. Le CBC (Corporate Banking Center…
Skills: Commercial Assistance, KYC Compliance, Middle Office Operations, Customer Relationship Management, International Client Relations
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The role is responsible for leading the design and delivery of learning solutions to support the location strategy and growth in the Americas region. It involves acting as a learning consultant to identify business needs and producing people enablement reporting for senior leadership.
Requires an experienced L&D practitioner fluent in the full learning cycle with strong leadership and influencing skills. The candidate must be able to manage virtual global teams and execute strategies at pace with high attention to detail.
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of People Enablement and Lead Learning Practitioner
This role will provide much-needed support for the location strategy evolution, growth in Mexico and follow the sun model. The role holder will be responsible for representing People Enablement for the region, working closely with INSPIRED for the region to ensure the Americas is supported in the local time zones, as well as contributing to the priorities of a global team.
• Build stakeholder relationships to identify learning needs and prioritise these in line with the global strategy of MSS Operations. Be a trusted learning consultant to understand problem statements and deliver the appropriate solutions.
• Promote learning in the region to increase participation.
• Deliver a broad range of training for the Americas time zone – business, product, future skills and Op Op.
• Local People Enablement support for the Americas INSPIRED community.
• Supporting colleagues in the creation of global learning MI.
• Produce senior leader people enablement wide reporting / dashboard.
• Coordinating the support and training delivery of the broader CDT team to meet the needs of the local market.
Principal Accountabilities
• Manage strategic learning deliverables to ensure pace and on time execution.
• Lead, design and deliver training to meet the needs of the business and to proactively address potentials gaps / concerns.
- Meet all project milestones and ultimate delivery of outputs on time.
- Training evaluation results.
- Adherence to HSBC brand guidelines.
- Improvement in Snapshot survey results.
Customers / Stakeholders [COMPLETE 3-4 AREAS]
• Actively review feedback to respond to the voice of the customer.
• Liaise with senior stakeholders to understand training requirements and provide updates.
• Build close working relationships with key stakeholder partners in the region to strengthen alignment and relevance. - Direct feedback from stakeholders and customers – proactively seek.
- Positively enhance to increase feedback metrics.
• Provide and seek feedback to peers and learners to inspire high performance.
• Collaborate with colleagues globally to ensure delivery of high quality and timely learning solutions.
• Partners with colleagues to support learning needs and respond to the ongoing evolution of the business.
- Managed roll out of training within set deadlines, establishing resource requirements.
Knowledge & Experience / Qualifications
• An experienced learning and development practitioner with fluency of the full learning cycle.
• Strong leadership skills – leading a virtual, global team.
• Strong influencing skills – ability to influence at all levels.
• Collaboration and teamwork – ability to deliver on a shared goal, inspiring others to contribute and be their best.
• Strong attention to detail.
• Execute at pace – identifying key priorities and what has the most impact to the business.
• Proactive, ability to shape and execute strategy.
• Relationship manager – build and maintain strong relations across stakeholders and peers.
• Ability to provide and take on board real-time feedback to continually improve our products and offerings to the business.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD*
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
