Manager, Acquisition (Cobrand Card) - Hang Seng Bank (HK)
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Manager, Acquisition (Cobrand Card) - Hang Seng Bank (HK)
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Full-time
bachelor degree
Career Development Opportunities, Competitive Compensation Packages
Posted 36d ago
~40 hrs/week
Responsibilities
Drive the product level P&L and deliver KPIs for cobrand credit cards, focusing on net interest income and customer base growth. Develop and execute marketing initiatives and maintain strategic partnerships to increase card usage and market share.
Requirements
Requires a university degree and over 8 years of experience, including at least 3 years in a managerial role within the credit card business. Candidates must possess strong relationship management skills and a deep understanding of card technologies and trends.
Full job description
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Principal responsibilities
Assist the Head of Acquisition, Cobrand in driving the product level P&L and deliver KPIs achieving mixture of performance matrix in terms of the net interest income, net fee income, contra revenue (tactical and BAU), operating expenses (direct and indirect), card base, new cards, spending and receivable.
Propose and implement product and marketing initiatives to increase customer base and receivable market shares, build habitual card usage, enhance branding awareness and grow customer base.
Analyze and understand the market and customers, determine customer segment requirements, and provide differentiated products / campaigns to increase revenue and profitability.
Plan, develop and execute initiatives (acquisition, usage and customer cycle) to attract new customers as well as increasing spending and loyalty of existing portfolios.
Develop and maintain relationships with cobrand partners and leverage strategic cobrand partners’ resources and businesses to develop sustainable and impactful initiatives.
Apply latest technology to gain competitiveness edges for card products.
Work closely with relevant parties in executing and delivering the new product development efforts to support the product strategy
Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
Adhere to all established risk control guidelines, procedures and measures and to mitigate the risks.
Requirements
University degree or a relevant experience
Over 8 years of working experience with at least 3 years managerial experience in the credit card business with broad business and social networks
Solid experience in managing cobrand and portfolio management for credit card business with good sense of the card technologies and trends
Excellent relationship management, communication, presentation, and interpersonal skills
Proactive, creative, customer focused, positive team player and independent
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
RBW
You’ll achieve more when you join Hang Seng Bank Limited.
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking