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Full-time
Professional Development, Flexible Working, Inclusive and Diverse Environment
Posted 28d ago
~40 hrs/week
Responsibilities
The role involves verifying supporting documentation for LLD and FX transactions to ensure regulatory compliance before processing. It also requires monitoring outstanding cases and handling queries from internal departments to meet established SLAs.
Requirements
Candidates need at least 2 years of experience in financial industry payment operations for domestic and cross-border transactions. Strong analytical skills and a deep understanding of payment products and risk culture are essential.
Full job description
Some careers shine brighter than others.
If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.
CIB COO focuses on these key priorities:
• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.
• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.
Responsibilities:
Advise RMs/Branches/Internal Department for incomplete information or supporting/underlying documents both LLD and FX transaction before processing by Payment Ops
Check and verify supporting/ underlying documents related with LLD transactions above USD
25,000 or equivalent for each transaction that will be processed by Payment Ops.
Check and verify supporting/ underlying documents related with purchase FCY that will be processed by Payment Ops.
Put the correct LLD code for LLD transactions and LHBU code for purchase FCY accordance with the purpose of payment and supporting/underlying documents.
Check and verify supporting/underlying documents related to incoming IDR for Non-Resident account for amount exceed USD 1 Mio per transaction
Balancing all instructions against tracking system (RMS,IQA and PATRIC) on daily basis.
Handling query from Branch/RM/Internal Department (via zoom /internal email) related with payment instructions
Monitor Payment Regulatory outstanding cases on email/RMS/IQA/PATRIC application and ensure that all cases solved and meet the SLA
To be successful in this role, you should meet the following requirements:
At minimum 2 years of experience in Financial Industry in the area of Payment Operations for both Domestic and Cross-border payments.
Good knowledge in Payment Product
Good analytical skills
Detailed oriented and passionate about numbers
Good interpersonal & communication skills
Pro-active, independent, and able to navigate complexity
Develop a strong risk culture within a team in order to have sustainable controls on risks
Handle issues and incident in timely manner and responsible to escalation to stake holder in timely manner
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at [email protected] at the time of your application, so that we can support you through your recruitment journey.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking